DO NOT USE THIS COMPANY – IT IS BOGUS The published phone number is permanently unreachable. Emails sent to the published email address are routinely ignored. The published company number... See more
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Looked at loads of other Insurance Sites.Some ridiculous prices .Opted for Makesure.Answered Medical Screening and made sure cover was adequate for our Holiday.I am sure many people have minor problem... See more
Company replied
Extremely pleasant young lady on the other end of the phone. Very informative. Renewal went through smoothly. Excellent value for money. Good pridce for exactly the same insurance that other companies... See more
Company replied
Easy to complete forms etc, competitive price . Sent acceptance documents very promptly. Cannot comment on actual service as in any claim, as have not travelled yet to my destination. Hope I don't... See more
Company replied
Company details
Information provided by various external sources
Makesure Insurance Services Limited is an insurance broker specialising in providing travel insurance with both Annual Multi-Trip and Single Trip policies. The company is known for offering policies to those with pre-existing medical conditions up to the age of 76 for Annual Multi-Trip and with no upper age limit for Single Trip policies. Additionally, it also serves those who are younger and with no medical conditions.
Contact info
Pennine House, 28 Leman Street, E1 8ER, London, United Kingdom
- 0203 873 6718
- info@makesureinsurance.co.uk
- www.makesureinsurance.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very competitive price
Very competitive price. Easy to use website. Not had to make a claim so unable to comment on how good this would be
August 22, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
It was very easy and straightforward to…
It was very easy and straightforward to find exactly what we were looking for.
August 21, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Very simple to fill in form and so easy…
Very simple to fill in form and so easy to get your quotes Great price too
August 21, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Easy to complete no hassle being 81 no…
Easy to complete no hassle being 81 no stupid questions taking into my age
August 20, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Keenly priced Holiday Insurance
Looked at loads of other Insurance Sites.Some ridiculous prices .Opted for Makesure.Answered Medical Screening and made sure cover was adequate for our Holiday.I am sure many people have minor problems "medically " and get caught buying a Policy that's away above their need.Worth checking out Makesure .
August 20, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Customer service is great and staff…
Customer service is great and staff will always respond and are respectful. If the individual cannot help you right away, he/she will seek help and problem solved. We have again renewed our insurance
August 11, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Very good competitive prices
August 19, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Everything was .straight forward will…
Everything was .straight forward will use again
August 20, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Straightforward experience
August 19, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Great for pre existing edical…
Great for pre existing medical conditions, so easy to use
August 18, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Good price
I didn't have to use it so I can only say that I was happy with the cost for the level of cover provided
August 10, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Easy Straight forward great service
Easy Straight forward great service . Would highly recommend.
August 10, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Excellent Value
I have an array of medical conditions and Makesure was almost half the price of every other travel insurance company. I was initially sceptical but after calling the customer service number I was immediately reassured due to the excellent service I received. I haven’t made a claim, and hopefully never will, so I can’t comment on how a claim is handled, however, I can say that the cost of travel insurance for those with pre existing conditions is currently the best on the market.
August 17, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Great value
It was easy to fill in all the details required, including medical conditions.
Even better it was by far the best value as every other insurance company wanted nearly twice what I paid to Makesure Insurance.
August 8, 2023
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
Would not recommend put claim in…
Would not recommend put a claim in nearly three weeks ago still waiting do not buy this travel insurance the claim company they use have o rating on trustpilot I would not have had this insurance if I would have read the reviews
July 20, 2023
Unprompted review
Reply from Makesure Insurance Services Limited
Thank you for taking the time to provide us with your feedback, it is very much appreciated.
I'm sorry to hear that you haven't heard from the claims department. I have been in touch with them and they apologise for the delay and advised that your claim was being assessed on Friday 18th afternoon.
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