Makesure Insurance Services Limited Reviews 

2,002
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY – IT IS BOGUS The published phone number is permanently unreachable. Emails sent to the published email address are routinely ignored. The published company number... See more

Rated 5 out of 5 stars

Looked at loads of other Insurance Sites.Some ridiculous prices .Opted for Makesure.Answered Medical Screening and made sure cover was adequate for our Holiday.I am sure many people have minor problem... See more

Company replied

Rated 5 out of 5 stars

Extremely pleasant young lady on the other end of the phone. Very informative. Renewal went through smoothly. Excellent value for money. Good pridce for exactly the same insurance that other companies... See more

Company replied

Rated 5 out of 5 stars

Easy to complete forms etc, competitive price . Sent acceptance documents very promptly. Cannot comment on actual service as in any claim, as have not travelled yet to my destination. Hope I don't... See more

Company replied

Company details

  1. Travel Insurance Company

Information provided by various external sources

Makesure Insurance Services Limited is an insurance broker specialising in providing travel insurance with both Annual Multi-Trip and Single Trip policies. The company is known for offering policies to those with pre-existing medical conditions up to the age of 76 for Annual Multi-Trip and with no upper age limit for Single Trip policies. Additionally, it also serves those who are younger and with no medical conditions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.5

All reviews

(2,002)

1 review in the last 12 months

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Rated 1 out of 5 stars

I purchased the premium travel…

I purchased the premium travel insurance through a comparison website to secure comprehensive coverage for all possible scenarios. Throughout my vacation, I encountered no issues. However, upon returning to the UK, I noticed damage to the wheel of my new suitcase. When I contacted Makesure, I was disappointed to learn that their policy excluded coverage for luggage. This limitation seemed counterproductive for a premium insurance plan, and I would not recommend their services.

October 22, 2023
Unprompted review
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated. Whilst I am not aware of the specifics of your claim I can confirm that the Makesure Policy DOES provide cover for personal property. Section 9 of the policy provides cover for Personal Property up to the sum of £2,000, but as with any insurance policy there are terms and conditions which apply.

Rated 5 out of 5 stars

Excellent prices

Very easy to use and great prices highly recommend

October 23, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 4 out of 5 stars

Well I was happy with the questions and…

Well I was happy with the questions asked and the cover was competitively priced. I cannot say anything more as insurance is just that. You hope it would be reliable in the event of an emergency.

October 22, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly from getting a quote to taking out a policy.

October 14, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

Excellent experience

Having searched for quotes on about 10 travel insurance websites I could not believe the premium from 'Makesure'. Travelling to Vietnam & Cambodia next March, their level of cancellation cover was the highest and sufficient to cover the holiday cost for both of us. The premium was under £350. The website was easy to navigate and the whole exercise was very user friendly. Well done Makesure.

October 21, 2023
Unprompted review
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

travel insurance easy to access

straightforward and easy to access

October 18, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

Cheapest..

October 10, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

Great ease of information required and…

Great ease of information required and the outcome was a cost-effective policy.

October 9, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

Never heard of this company …well I’m…

Never heard of this company …well I’m impressed!!
Bought single trip to Cyprus..and was very happy with the price as I’m 74 yrs the policy fitted my needs.
Hope to use you in the future.

October 10, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

Very prompt response with an excellent…

Very prompt response with an excellent price for the insurance, plus, the documents were downloaded to my ‘phone.
Will check you out next time I need holiday travel insurance. Thanks.

October 10, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 4 out of 5 stars

web site easy to use

October 17, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

veteran soldier

Easy to access, fair prices, overall a good service.

October 16, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 4 out of 5 stars

Likening experience

Looking for Insurance takes a while but just ping on a comparison groups is easy and quick like it

September 20, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Rated 5 out of 5 stars

Friendly agent- efficient and…

Friendly agent- efficient and straightforward

October 9, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

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