Mally's Crafts Reviews 282

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like signs and stationery are well-made and often exceed expectations, with designs that perfectly match their needs and themes. The ordering process is described as easy, and many appreciate the excellent customer service, characterized by quick responses, helpful staff, and clear communication throughout the process, including proofing before printing. Reviewers frequently highlight the fast delivery, with products arriving on time and well-packaged to prevent damage, ensuring items are received in excellent condition. However, some customers also noted issues with damaged products upon arrival, such as stains and ink marks on signs, and in one instance, a stand that was not the advertised size. There were also mentions of delivery delays, with orders being dispatched later than initially promised, causing anxiety about meeting deadlines, although customer service generally resolved these issues promptly by sending replacements or expediting new items.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the amazing quality... See more

Quality

Clients share positive opinions on quality, with many reviewers highly recommending the products for their... See more

Order

Reviewers mention positive feedback about their ordering experience, highlighting the ease of placing orders... See more

Delivery service

People report positive experiences with delivery service, consistently praising the speed and efficiency of... See more

Customer service

Users describe positive interactions with customer service, highlighting it as amazing, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd 100% recommend using Molly's Crafts for your event signage (and more!) I ordered all of my wedding signage, and my guest book and ring box, and the quality (and price!) was outstanding. Ordering w... See more

Rated 5 out of 5 stars

We couldn’t be happier with the welcome sign and seating plan created for our wedding! Everything was beautifully designed and exactly how we envisioned it. Mally’s was incredibly efficient, professi... See more

Rated 5 out of 5 stars

Paid for a bespoke service on our welcome sign and table plan, and ordered place cards too. They were excellent with communication and found fonts/icons to suit our requirements seemly quite... See more

Rated 5 out of 5 stars

We used Mallys Crafts for our reserved seating tags, our Welcome, order of the day, and seating plan boards, as well as a personalised guest book. We then came back for a personalised crossword... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

Handmade crafts by Mally. Personalised handmade plaques and crafts for all occasions. Made in Blackpool at a superb price and exceptional quality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We used Mallie’s Crafts for our wedding…

We used Mallie’s Crafts for our wedding signage in December 2025 including our welcome sign, table plan, table numbers, and personalised menus, and we couldn’t be happier with the results.

From start to finish, Malandra was incredibly responsive and easy to work with. Communication was always clear, and she was happy to answer questions and make sure everything was exactly as we wanted.

The finished displays looked beautiful and were professionally presented, adding a lovely touch to our Christmas themed wedding décor. The table plan was easy for guests to read, the table numbers were elegant, and the personalised menus were a fantastic detail that our guests loved.

I would highly recommend Mallie’s Crafts to anyone looking for high-quality, bespoke wedding signage!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful!

Helped me out with signs only a few days before my wedding day after a last min change of mind. They were perfect and posted so quickly! Thank you for saving us at such short notice x

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant! ⭐️⭐️⭐️⭐️⭐️

Would absolutely recommend Mally’s Crafts! High quality wedding stationary and signage at a fraction of the price bigger companies charge- it’s always so lovely to support an amazing small business! My signage and wedding newspapers were delivered within a week of ordering and are absolute perfection. I cannot recommend this company enough!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Mally's Crafts were brilliant from start to finish. Fantastic price, beautiful quality and lots of lovely styles to chose from. All arrived packaged really well and was easy to place order and communicate. I would definitely recommend.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Let down

I contacted Mally’s Crafts when I urgently needed some wedding signs, and they assured me it would be no problem. My wedding was on 6th April, and I placed my order on 25th March. I was told it would be shipped the following day, on 26th March.

However, my order wasn’t actually dispatched until 31st March, which was cutting it very close to my deadline—especially with the Easter weekend approaching. I was understandably anxious about whether it would arrive in time. Thankfully, it was delivered on 2nd April, just four days before the wedding.

When I opened the package, I found that two out of the three signs were damaged, with stains and ink marks. I contacted Mally’s Crafts immediately on 2nd April and sent photos showing the issues. With my wedding only days away, I knew there was no realistic way to have replacements made in time. I was left with the difficult choice of using damaged signs, having no signs at all, or hoping they could somehow reprint them quickly—I had even offered to collect them as I live just 30 minutes away.

Unfortunately, my email was completely ignored and remains unanswered to this day. In the end, I had no choice but to use the damaged signs at my wedding, which was very disappointing.

Overall, this was a really frustrating experience and a letdown in the lead-up to such an important day. While it may seem like a small detail, there is a level of service you expect as a customer, and sadly, this did not meet those expectations.

April 2, 2026
Unprompted review
Mally's Crafts logo

Reply from Mally's Crafts

Hiya,

Thank you for taking the time to leave your review, and I’m genuinely so sorry to read about your experience especially so close to your wedding day. We know how important every detail is, and this isn’t the level of service we aim to provide.

We always do our best to dispatch orders as quickly as possible, particularly when we’re made aware of a tight deadline, and I’m really sorry for the delay and the stress this understandably caused. I’m also very concerned to hear that your signs arrived damaged and that you didn’t receive a response after reaching out, this is certainly not typical of our customer care, as we do aim to respond to all emails promptly and resolve issues as quickly as we can.

As your name isn’t visible on this review, I’ve not been able to locate your order or previous message. I would really appreciate it if you could get back in touch with us at support@mallyscrafts.co.uk
with your order details so we can investigate this properly and make things right for you.

Once again, I’m truly sorry this happened in the lead-up to your wedding, and I hope we can resolve this for you. 🤍

Rated 5 out of 5 stars

100% recommend

Used for my welcome sign and seating plan at my wedding. Was so easy to use and also easy to get in contact with as I noticed a few spelling mistakes throughout the process. All came just in time and looked stunning. I would 100% recommend.
Thank you 🩷

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Mally's…

I would highly recommend Mally's Crafts. They have a large selection of designs for wedding invitations and signage to choose from. We needed these for our wedding and Mally's managed to get them to us in time and even though a couple of small changes were needed, they managed to turn these around in a very quick time without additional charge. Both the invitations and signage were of very high quality, both in terms of print and materials, and I cannot fault them at all.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful signage at a reasonable price

I had looked on so many websites for signage and either found it wasn't the style we wanted or it was very expensive. Then I came across Mally's crafts and saw they offered a bundle package called the Angel collection which fitted perfectly with our theme. The price was so reasonable and the service was great. The team were so accommodating when I wanted to change something not long after ordering, and they also quickly replaced one of the signs when it arrived damaged. I would highly recommend them!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend Mallys…

Would definitely recommend Mallys Crafts! Ordered a welcome sign and table plan for my wedding and they were both exactly what we wanted and the quality was amazing! Communication between the company was also great making sure all details were correct before shipping including proofing before printing

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Would absolutely recommend Mally’s…

Would absolutely recommend Mally’s crafts. We ordered a stationary package for our wedding and it was beautiful, the quality was amazing and the service was so quick. The price is so fab for the quality.
Thank you!

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Can't recommend Mallys Crafts anymore…

Can't recommend Mallys Crafts anymore if I tired.

Ordered our signage very close to our wedding and the estimated delivery wasn't until 2 weeks after our wedding but after messaging the girls they were able to get everything mailed to us 2 weeks before the day. We orders our menus, seating chart, welcome sign and a bespoke order of the day sign. The signage design we chose didnt have the order of the day signs available but the girls went above and beyond to help us get one. During delivery we were missing one of the menus for my maid of honour but once the girls were made aware they had another one made and sent out within the week. All the signage was made above our standard and held up amazingly on the day even after our flower girl kicked over the seating chart and ran over it, not a crack in sight.

Can't thank the girls enough 🥰🥰

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful signs!

We used Mally’s Crafts for our seating plan & welcome sign and from start to finish it was a fab experience! So easy to order, great communication and excellent customer service.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Paid for a bespoke service

Paid for a bespoke service on our welcome sign and table plan, and ordered place cards too.

They were excellent with communication and found fonts/icons to suit our requirements seemly quite easily.

They were happy to make several amendments until I felt it was perfect.

Even created place cards to match our theme.

10/10
Highly recommend.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products! We ordered our welcome sign and seating plan from here. Both came really well packaged and they both were stunning and exactly how we wanted them. The font and colour were really clear to read and looked perfect in our venue.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wedding stationery

Amazing products! We ordered our wedding welcome sign, seating plan and other little signs for the bathroom baskets and sweet table. I made a mistake with the seating plan and the customer service was fab, quick responses and quick delivery. Would highly recommend and would definitely use again. Thank you so much!

September 20, 2025
Unprompted review

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