Mally's Crafts Reviews 

293
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the wedding signage and bespoke stationery collections are stunning, beautifully crafted, and arrive exceptionally fast with great packaging to protect their orders. People truly love the helpful customer service, noting that the team is always ready to answer questions and carefully check every single design detail before sending items to print. However, some customers also noted occasional issues with delivery delays, tight shipping timeframes near deadlines, or items requiring prompt replacements. Some reviewers additionally reported receiving products with mistakes, missing components, or minor damage that required quick fixes and customer support assistance.

What people talk about most

Product

People report positive experiences with product, noting that wedding stationery and signage are of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with wedding stationery and... See more

Order

Customers consistently note positive experiences with order, highlighting seamless ordering processes and... See more

Customer service

Clients share positive opinions on customer_service, highlighting consistently clear communication and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting consistently fast and reliable shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've already raved about Mally's Crafts to all my loved ones, and I would 100% recommend over & over again! What flawless products, with incredible customer service to match. I enquired about ou... See more

Rated 5 out of 5 stars

Mallet’s Crafts were so helpful when I was ordering our wedding signage. They sent me numerous previous and happily made the changes that I asked for quickly. The signs themselves were such high quali... See more

Rated 5 out of 5 stars

Mally’s Crafts are such a lovely business with everything you can think of for that extra special personalisation for your wedding day. They were really easy to work with and had fast delivery whi... See more

Rated 5 out of 5 stars

Paid for a bespoke service on our welcome sign and table plan, and ordered place cards too. They were excellent with communication and found fonts/icons to suit our requirements seemly quite... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

Handmade crafts by Mally. Personalised handmade plaques and crafts for all occasions. Made in Blackpool at a superb price and exceptional quality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

293 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(293)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, they didn’t print any signs until we were 100% happy with them. They were well packaged when posted to us as well. Beautiful signs for incredible prices, would highly recommend Mallys crafts.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service, high quality signage!

Mally’s crafts is an excellent business with such high quality products and loads of designs to suit your style. We ordered a personalised welcome sign for our wedding and it was absolutely perfect. I would highly recommend Mally’s crafts to anyone looking for signage or stationery for a special occasion.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

100000/10

Amazing customer service, extremely helpful and quick to respond. My wedding signs were stunning and got so many compliments! Highly recommended ❤️

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Wedding Signage for reception

Mally’s Crafts are such a lovely business with everything you can think of for that extra special personalisation for your wedding day.
They were really easy to work with and had fast delivery which was well packaged to protect our order. I wish we had used them for more signage for our wedding day.
I would highly recommend them to anyone who is getting married for those special little touches.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend Mallys craft

100% recommend Mallys craft! High quality product, ordered a beautiful welcome sign for our wedding and was exactly what we wanted! We definitely be using them again in the future!

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products and customer service

Mallet’s Crafts were so helpful when I was ordering our wedding signage. They sent me numerous previous and happily made the changes that I asked for quickly. The signs themselves were such high quality and they arrived super fast. Thank you so much! Would highly recommend.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service and products

Mally and the team were super helpful from my first enquiry right through to receiving my order. I wanted bespoke designs and items, nothing was too much for the team. The final products were absolutely gorgeous, better than we envisaged. Thank you so much, your attention to detail and the effort and time you put in to me and the products really showed with how outstanding each item was. It was all of the little touches and attention to detail that really made the venue look incredible- this was achieved through your products. I can’t thank you enough.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend over & over…

I've already raved about Mally's Crafts to all my loved ones, and I would 100% recommend over & over again! What flawless products, with incredible customer service to match.
I enquired about our wedding stationary around 3 month ago, and Malandra was always prompt at responding. We then reached out to her with our bespoke order and she / the team aced the assignment!
The communication was amazing throughout, the details, however big or small, were so important to Malandra.. her suggestions with her experience really helped, bringing my ideas to life!
We had some last minute spelling mistakes (completely on us) and Malandra made sure it was resolved without any issues.
It's been an smooth and enjoyable experience working with Mally's Crafts and I can't thank Malandra and the team enough!
Thank you!

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed, my Fiancée and I ordered a wedding sign for our upcoming wedding. As with anything wedding related it isn't cheap but we wanted quality. But what we received, after about a month, isn't quality. The distancing between where wording is placed on the sign isn't as advertised. The stand is only 2/3rds the size as suggested in the pictures. Very disappointed and won't be ordering from this site for anything in future

July 16, 2025
Unprompted review
Mally's Crafts logo

Reply from Mally's Crafts

Hi Mark,

I’m really sorry to hear about your experience. Everything you receive should match the photos we show, so we’d love to see what arrived with you to understand what’s gone wrong.

We haven’t been able to locate this order yet, but if you could send over your order number and a quick photo to support@mallyscrafts.co.uk (or reply to your order confirmation), we’ll get this sorted straight away.

Kind Regards,
Mally's Crafts

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! I designed my own wedding signs and needed them printed on foam board, I was so pleased when they arrived. Colours are just perfect and exactly like on the screen. The postage is super fast! Thank you so much!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 company

Great company, amazing communication when you order. Keep you up to date on delivery etc. Our wedding sign looked amazing and cost half the price of some other company’s. The quality was amazing and plenty of options for personalisation.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect in every way!

Beautiful signs for my wedding mid May 2025. Mally’s Crafts were recommended to me and I could not have been happier how the signs turned out, thank you so much! Speedy delivery, quick responses via email and fantastic customer service! Thank you again!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect in every way

We used Mallys Crafts for our reserved seating tags, our Welcome, order of the day, and seating plan boards, as well as a personalised guest book. We then came back for a personalised crossword puzzle, which blew our guests away and will become a beautiful keepsake.

The quality was second to none and for the size of the boards, a lot cheaper than elsewhere on the internet.

We were consulted with throughout and had a preview of everything before print.

Thank you so much for providing the finishing touches to our wedding day. If I ever need anything again I will come straight to you, as well as recommending to friends and family

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Mallys signs made our wedding day!

We ordered lots of signs for our wedding with Mally. They always delivered by the date on the order and they always sent me through a draft to see what it looks like before printing. They were brilliant and would recommend to anyone!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend!!!!

We couldn’t be happier with the welcome sign and seating plan created for our wedding! Everything was beautifully designed and exactly how we envisioned it. Mally’s was incredibly efficient, professional, and easy to work with. Everything was delivered on time and perfectly executed. They truly helped set the tone for our big day, and we highly recommend them!

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Placed an order through Mally’s Crafts…

Placed an order through Mally’s Crafts for a welcome sign for my wedding in Paphos. The sign was packaged very well to I could travel with it not getting damaged. The quality of the item for what it cost I was very happy with ☺️ would highly recommend and I would order again from this company.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Part of making our wedding day perfect 🤩

Mallys Crafts was a great choice for our wedding sign. Not only great value the sign itself was brilliant quality. The site was really easy to use to design the sign too. On top of that, the service has been fabulous. During and after by checking in on how our day went. That’s a special touch.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Just what we were looking for!

I'd looked on lots of websites for a sign for our music themed wedding and didn't find what I wanted at a good price. I finally found Mally's crafts and the perfect sign! I had a sign made (that looked like a vinyl record) at an amazing price! I was able to choose the colour I wanted and of course personalise the text. The sign arrived quickly and in excellent condition due to the careful packing. I would highly recommend Mally's crafts and would definitely use them again in the future!

April 9, 2025
Unprompted review

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