Stayed at Malmaison Deansgate last night. Reported extremely noisy aircon to reception post check-in. Received assurances it would be dealt with however no action taken. Returned to the hotel at 10... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I stayed at Malmaison Manchester on my own and had a lovely restful luxurious night on 31:03:26 in room 538. I took the little Malmaison note pad home with me and a week later I've just found a love... See more
I ate at Sora, their rooftop restaurant last year and the food and service was very good (although the view wasn’t amazing) so I booked it again, two months in advance, for a special dinner after an e... See more
Stayed at Malmaison Manchester Piccadilly very last minute as we were massively let down on an AirBnB. We basically walked in off the street and the reception staff were so helpful they were fully bo... See more
Company details
Information provided by various external sources
A luxury hotel in Manchester with a stylish bar and brasserie. The ideal stopover for red devils who need their fix of Moulin Rouge. Best available rates at Malmaison.com
Contact info
Excellent Spa Treatment
Excellent Spa Treatment
Wanted to thanks Claire at the spa for booking me and my husband a last minute spa treatment. Was very professional and called me back straight away after I left a voicemail.
Want to say a big thanks to Kayleigh and Rachel for doing the treatments. They were lovely friendly service.
Our lunch at the bar was lovely with our yummy mock-tails and all the staff at the restaurant were very good. Had a lovely day. Thanks
May 10, 2019
Unprompted review
fantastic location & service
We booked a great deal on the Jubilee bank holiday Monday (2012) on the Malmaison website for the Manchester hotel that included bed, dinner, free bottle of wine & 2 free drinks - a great package that was completely affordable and a brilliant deal for us. We stayed and had a fantastic time - its near to everything (in walking distance), our room was small (but we did book a standard room) yet comfortable and very nicely designed and the drinks & evening meal we had were fantastic, especially the service from the lovely staff. Would definitely recommend checking out their deals online.
June 20, 2012
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.