Who ever is in charge at Mamedica, please listen carefully! Adam on the repeats team needs a raise! What an absolute gem for your company he is! Unbelievably helpful and so full of enthusiasm, ma... See more
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I had a small issue with the device I received, and the team acted incredibly fast and professionally. They understood my needs right away, answered every question clearly, and sent the correct batt... See more
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Dave from Patient Support was amazing! He actively listened to my needs and he was proactive in providing a solution. Dave responded to my request quickly and rang me back quickly to confirm what he h... See more
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Yousef Issa you done a cracking job representing thr onboarding team, Make sure to cover everything Yousef even took away a query and provided the answer the next time we spoke without bein... See more
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Company details
Written by the company
Mamedica is a private clinic with a linked pharmacy offering the biggest range of cannabis-based prescriptions for patients. To become a patient, check your eligibility here: https://www.mamedica.co.uk/check-your-eligibility/
Contact info
United Kingdom
- 0330 580 1170
- info@mamedica.co.uk
- www.mamedica.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service from Nicola as…
Excellent service from Nicola as always, very professional and always gets the issue resolved. Thank you for all your help
April 29, 2026
Unprompted review
Reply from MAMEDICA
Thank you for taking the time to share your feedback. We are really pleased to hear that you received excellent service from Nicola and that she was able to resolve your issue in a professional and supportive manner.
It is greatly appreciated. Thank you again for your feedback and support.
I would like to thank Vinny for his…
I would like to thank Vinny for his service, Went above and beyond to inform me of short date medication and ammend my order, Much appreciated 👏🏻
April 28, 2026
Unprompted review
Reply from MAMEDICA
Thank you very much for your kind feedback. We are really pleased to hear that Vinny was able to assist you and went above and beyond to keep you informed and amend your order regarding the short-dated medication.
We truly appreciate you taking the time to share your experience.
Spoke to a lovely kind fello called…
Spoke to a lovely kind fello called 'Sunny' was very polite & helpfull in helping me with splitting my order as im dyslexic would highly recomend this compay & the nice chap who helped me this week
April 22, 2026
Unprompted review
Reply from MAMEDICA
Thank you so much for your kind feedback. We are really pleased to hear that Sunny was polite, kind, and helpful in supporting you with splitting your order, and that he was able to assist you in a way that worked well for your needs.
We also appreciate you sharing your experience and recommendation, it means a lot to the team.
Yusuf was very helpful and friendly!!
Yusuf was very helpful and friendly!!
If i needed to know anything he would explain.
great customer service
April 28, 2026
Unprompted review
Reply from MAMEDICA
Thank you for your lovely feedback. We are really pleased to hear that Yusuf was helpful, friendly, and took the time to clearly explain everything for you.
It is great to know you had a positive experience with our customer service.
We really appreciate you taking the time to share this.
Reply from MAMEDICA
Thank you for taking the time to leave your feedback. We are really glad to hear that you found Vinny’s support helpful, it is much appreciated.
Absolutely brilliant
Absolutely brilliant. Everything was priced, no hidden extras. From the first phone call to the last everything was explained. Marc Garcia was very patient and answered all my questions. My consultation with my Doctor was very easy. He understood my conditions and taylord my prescription for me. Excellent clinic. If you're considering to try cannabis, then this clinic is the one to go for. 5 🌟 🌟 🌟 🌟 🌟
April 25, 2026
Unprompted review
Reply from MAMEDICA
Thank you so much for your kind words and for sharing your experience.
We are really pleased to hear that everything was clear and transparent from start to finish, and that you felt supported throughout the process. Marc will be especially glad to know his patience and guidance made a difference, and it= is great to hear your consultation was smooth and tailored to your needs.
Your feedback means a lot to us, and we are grateful for your recommendation.
Excellent service as usual from…
Excellent service as usual from mamedica. Every single time I interact with the customer service team, I have every problem solved and they always go above and beyond to help me get my order right and out on time.
April 24, 2026
Unprompted review
Reply from MAMEDICA
Thank you for your continued support and for taking the time to share your experience.
We are delighted to hear that our customer service team has consistently been able to support you and ensure everything runs smoothly with your orders. Your feedback means a great deal to us, and it is always encouraging to know our efforts are making a difference.
We truly appreciate your trust in Mamedica.
Ref sonny
Ref: Sonny, thanks for the help today, amazing. Confirmed that delivery was expected as planned, I had to move the date back a few days to mach my shift to be in for the Postie. Always had direct, solution based support from the pharmacy team. Well done guys
April 24, 2026
Unprompted review
Reply from MAMEDICA
Thank you for your kind feedback.
We are really pleased to hear Sunny was able to help and ensure everything was aligned with your delivery needs. It is great to know the team continues to provide clear, solution-focused support when you need it.
We appreciate you taking the time to share your experience.
Great team at Mamedica especially…
Great team at Mamedica especially Nicola she always makes sure everything is running smoothly for me. Can’t recommend them enough.
April 24, 2026
Unprompted review
Reply from MAMEDICA
Thank you for your kind words and recommendation.
We are delighted to hear you’ve had such a positive experience with the team, and Nicola will be especially pleased to know her support has made things run smoothly for you.
We really appreciate you taking the time to share your feedback.
Thank you too all the team especially…
Thank you too all the team especially Kay and Adam for unbelievable continued support.
You guys should run the nhs .
I’m truly blessed to have such support in difficult times.
Philip Connor
April 23, 2026
Unprompted review
Reply from MAMEDICA
Thank you so much for your kind words. It truly means a lot to the whole team.
We are especially pleased to hear your feedback about Kay and Adam.
We are glad we’ve been able to support you during a difficult time, and thank you again for taking the time to share your experience with us.
First impressions, excellent…
I recently attended my initial consultation with Mamedica and was very satisfied with the overall experience. Prior to the appointment, I felt understandably nervous, as I was unsure what to expect and had some concerns about being judged. However, these concerns were quickly alleviated.
The doctor was punctual, professional, and immediately created a welcoming and reassuring environment. I felt at ease from the outset, which allowed me to discuss my medical history openly and confidently. During the consultation, the doctor clearly outlined potential treatment options, provided a well-considered professional recommendation, and explained the next steps in a thorough and structured manner.
The consultation was conducted with a high level of respect, understanding, and a clear focus on patient care. I left the appointment feeling positive about my experience, confident in my decision to choose the clinic, and with a clear understanding of what to expect moving forward.
Overall, this was an excellent first experience. I am grateful for the professionalism and reassurance provided, and I would highly recommend Mamedica to anyone who may feel uncertain or apprehensive about beginning their journey. I remain optimistic about my ongoing care, particularly if this high standard of patient support continues.
April 22, 2026
Unprompted review
Reply from MAMEDICA
Thank you for taking the time to share such a detailed and thoughtful review, we really appreciate it.
We are so pleased to hear that your initial concerns and nerves were quickly put at ease, and that you felt comfortable and supported throughout your consultation. It’s great to know the doctor was able to provide a professional, reassuring, and structured experience, allowing you to discuss your medical history openly and leave with a clear understanding of your treatment options and next steps.
Providing respectful, patient-centred care is extremely important to us, so it is very encouraging to hear that this was reflected in your experience.
Thank you again for your kind recommendation, we are grateful for your trust in us and look forward to continuing to support you throughout your treatment journey.
A very well organised onboarding and…
A very well organised onboarding and the staff are a pleasure to deal with!
April 22, 2026
Unprompted review
Reply from MAMEDICA
Thank you for your kind feedback, we really appreciate you taking the time to share your experience.
We are pleased to hear that you found the onboarding process well organised and that our team has been a pleasure to deal with. Your comments mean a lot to us.
Thank you again for your support.
I have only just registered with…
I have only just registered with Mamedica and felt I had to write to compliment the company for their customer service.
I dealt with Jody who was very attentive and professional throughout the initial consultation. Very reassuring!
April 22, 2026
Unprompted review
Reply from MAMEDICA
Thank you for taking the time to share your feedback, we really appreciate it.
We are delighted to hear that your initial experience with Mamedica has been positive, and that Jody provided attentive, professional, and reassuring support during your consultation. It’s great to know she helped make the process feel comfortable for you.
Thank you again for your support, and we look forward to continuing to assist you.
Instagram scammers
Sent £50 off for consultation. Alleged ‘Doctor’ didn’t answer after 5 minutes. They kept my money and did not offer another consultation. This company is an instagram scam.
I reported them to Meta.
Currently at my weed man’s house smoking high grade. Medical cannabis can go and do one. They will never put proper weed dealers out of business. SCAM ARTISTS.
February 20, 2026
Unprompted review
Reply from MAMEDICA
Thank you for getting in touch.
We have carefully checked our system but, unfortunately, we have been unable to locate your details based on the information provided so far.
To allow us to investigate this further and assist you properly, could you please provide the information requested.
Once we have this information, we will be able to look into this promptly and update you accordingly.
Thank you for your understanding, and we look forward to resolving this for you.
Special thanks to vinny whos always…
Special thanks to vinny whos always very polite and gets things done efficiently. No issues with mamedica at all. Thank you
April 21, 2026
Unprompted review
Reply from MAMEDICA
Thank you for your kind feedback, we really appreciate you taking the time to share your experience with us.
We are especially pleased to hear your comments about Vinny. It is always encouraging to hear when our team’s efforts are making a positive difference.
Thank you again for your support, and we are glad to hear you’ve had a smooth experience with Mamedica.
Top job by mamedica
Vinny and nicola at mamedica are always friendly and helpful...they are a great company to be with always efficient and very polite and no long waits to speak to somebody. Top work
April 21, 2026
Unprompted review
Reply from MAMEDICA
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
It’s great to hear that Vinny and Nicola have been friendly and helpful, and that you have found the service efficient and easy to access.
Thank you again for your support and for being part of Mamedica.
So very helpful
I was called, today, by Vinney who initially called to remind me that my new prescription cycle was available. I am currently away from home, looking after my elderly mother in law, who had an accident and couldn't care for herself for for the first 2 months, following an operation. So Vinney suggested a temporary change of address, so that I could my order delivered without any breaks in my medication. He took care of everything, explained everything as he was going through his process and was very sympathetic towards my mother in law - just a very decent lad, with an amazing attitude and knows how to treat a customer! Very well done, Vinney - superb support!!
April 21, 2026
Unprompted review
Reply from MAMEDICA
Thank you for taking the time to share such thoughtful feedback, we really appreciate it.
We are so pleased to hear about your positive experience with Vinny. It’s great that he was able to support you during what sounds like a challenging time, and that he took the initiative to arrange a temporary address change to ensure there was no interruption to your medication. Providing clear communication, empathy, and practical solutions is exactly the standard we aim for.
Was having issues with my previous care…
Was having issues with my previous care provider. Called to see what was different and how they could help. The whole process was handled personally by a chap called mark, with the conditions I have this made me alot more comfortable. The whole transfer process from initial enquiry to consultation took only 72h. Would 100% recommend these guys
April 20, 2026
Unprompted review
Reply from MAMEDICA
Thank you for taking the time to share your experience with us.
We are really pleased to hear that the process felt smooth and supportive for you, and that the personalised approach helped you feel more comfortable, especially given your circumstances. It’s great to know the transfer process was completed efficiently and met your expectations.
We will be sure to pass your kind feedback on to Mark and the wider team.
Thank you again for your recommendation, it is truly appreciated.
Over 3 years, Best Buds and Best service..
I have been with Mamedica for 3 years. I would not consider going anywhere else at all. The Product, brands and staff are absolutely First Class.
The Flower is the best quality and flavours, with so many top strains to choose from and new strains every month. Better than most of the strains I've had in Amsterdam, except delivered to my front door!
The Pharmacy can answer questions about particular strains and genetics, and Vinnojan at the Pharmacy is an absolute diamond of knowledge, and able to sort out any alterations, requests, address changes etc.
All staff are helpful but that's my guy haha.
After 35 years of Cannabis I'm so very satisfied with how things are with Mamedica.
You will need patience to initially get signed up, but you will never look back.
April 20, 2026
Unprompted review
Reply from MAMEDICA
Thank you for taking the time to leave such a detailed review and for being with us for the past 3 years.
We are really pleased to hear that you’ve had such a positive experience with the quality of the products and the variety of strains available, and that this has continued to meet your expectations over time.
It’s also great to know you have found the pharmacy team helpful and knowledgeable when supporting with your queries and requests.
We really appreciate your patience during the onboarding process and your continued support since joining us. Feedback like yours means a lot to the team.
Great staff
Great staff, very helpful and understanding. So far, I have had a great experience with this company.
April 17, 2026
Unprompted review
Reply from MAMEDICA
We are really pleased to hear that you’ve had a great experience so far and that you have found our team helpful and understanding.
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