Managed247 Reviews 39

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We've worked with Managed247 for just over three years, on an MSP contract as well as one off projects and have just renewed for a further three year MSP contract. A true gem in the MSP market, w... See more

Rated 5 out of 5 stars

The company I work for has worked with Managed247 since early 2014. We did attempt to build our own service desk with Managed doing the more intense technical workloads during the night, but resorte... See more

Rated 5 out of 5 stars

I find every time i call Managed IT they are super friendly and helpful seen as i know very little with IT related issues. My computer has had battery issues which put my date/time out of sync and had... See more

Rated 5 out of 5 stars

The swift response to the Citrix relating to accessing computer programs including all drives, Outlook, word etch has been resolved. They managed to fix the issue and done it fast (less than 15 minut... See more

Company details

  1. Computer Support and Service Company
  2. Business and IT Consulting Agency
  3. Computer Security Service

Written by the company

Founded in 2009, we are a managed IT services company delivering IT support desk and cloud technologies to mid-market and enterprise private sector clients. From the 1st of January to the 31st of December 2024, our IT service desk achieved a Net Promoter Score (NPS) of 92 against an industry average of 60. Our team is responsive, knowledgeable, and goes above and beyond at every opportunity. We are also certified to BSI ISO 27001, 20000, 14001, and 9001. We are listening, asking relevant questions and being flexible, agile and easy to do business with whilst consistently applying innovative thinking and best practices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

Dave kept in contact all day ensuring…

Dave kept in contact all day ensuring our internet came back on. He was super help full and although the issue was not with regards to our IT , it was a problem with the supply in our building Dave still tried to assist to get us up and running and then did a follow up to check in after the internet came back on!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

After our recent contract review Leigh…

After our recent contract review Leigh Wilson and Jon Burrows listened to our requirements as a business, and understood that our requirements from managed as a managed service supplier have changed in the last 12 months. As a result they offered to re-visit our contract to tailor it more to our requirements.
This was performed quickly and efficiently and we are again a happy customer.... Thanks Guys.

April 26, 2024
Rated 5 out of 5 stars

Really knowledgeable team

Really knowledgeable team, fast response and always willing to go the extra mile - cannot recommend them enough! Even at 3.30am!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

First class managed service provider

The company I work for has worked with Managed247 since early 2014. We did attempt to build our own service desk with Managed doing the more intense technical workloads during the night, but resorted back to using Managed247 1st-3rd line as the time and cost of building our own simply wasn't worth it.

I regularly recommend these guys to my peers, so happy to also do so on here. First class, exceptional MSP that delivers what it promises

April 16, 2024
Rated 5 out of 5 stars

Great experience

I've always really enjoyed working with M247. The account management team are fantastic and their support/project guys are really knowledgeable. Can't recommend highly enough.

April 15, 2024
Rated 5 out of 5 stars

Fantastic Company!

Worked with Managed247 for about 14 years now and I'm very impressed. Really professional and friendly with the service we receive being exceptional. They go above and beyond to help us and I couldn't wish for a better IT company.

April 15, 2024

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