MandiMart Reviews 

1,599
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and note that orders consistently arrive promptly across many different international destinations. Consumers are also very pleased with the exceptional quality of the products, which genuinely help families and children dealing with various daily health requirements. Some reviewers were not happy with delivery delays, unexpected additional taxes, and occasional missing packages that caused significant frustration. A few people mentioned waiting significantly longer than expected for their online purchases to arrive or experiencing unresolved shipping issues over several weeks. People also noted that dealing with unexpected customs fees and communication regarding order details can sometimes be challenging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive quickly and on... See more

Product

Reviewers highlight positive aspects of product quality, noting that the items are effective and helpful for... See more

Order

Users describe ambiguous interactions with order experiences, featuring mixed feedback. Many consumers praise... See more

Service

Customers had positive experiences with service, noting variety, efficiency, and timely arrivals. Reviewers... See more

Quality

Customers consistently note positive experiences with quality, highlighting professional service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used to purchase a medication for my son. Always delivered before due date. Never had an issue at all. If anything they need to slow down a bit as they showing up rest of retailers. Never has my deli... See more

Company replied

Rated 5 out of 5 stars

MandiMart are the only sellers of Living Supplements chelation products in Western Europe that I know of. I've been buying from them since 2022. Orders are always correct and shipped promptly. Takes a... See more

Company replied

Rated 5 out of 5 stars

Great products . Very hood help if need more explanations & dispatched well packaged . I’ve been with MandiMart for nearly 20 years for my autistic son vitamins etc & able to inspire some friends to... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one order which was delivered differently than my choice and the products were late. After sending an email tu customer support, they checked and immediately send anoth... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service
  4. Herbal Medicine Store
  5. Homeopathic Pharmacy
  6. Toiletries Store

About MandiMart

Written by the company

Your Company Logo



MandiMart, established by Mandy Rodwell in 2005, is a family-owned small/medium-sized enterprise.



It was born out of the necessity for Sam Rodwell to access biomedical treatment, including vitamins, supplements, and minerals, to alleviate symptoms associated with Autism Spectrum Disorder.

Recognising the challenges of lengthy international sourcing (exceeding 3 weeks) and cost inefficiencies, MandiMart serves as a distribution hub for these products, directly sourcing from the US to supply the UK and EU markets.

Operating from warehouses in the UK and the Netherlands, we offer competitive pricing, ensuring accessibility and affordability for our customers.


MandiMart UK MandiMart EU Contact UK Contact EU

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,599)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast amazing

June 23, 2026
MandiMart logo

Reply from MandiMart

Hello Josip,

Thank you so much for your 5-star review!

We’re delighted to hear you had a fast and amazing experience with us. Your kind feedback means a lot to our team.

Thank you for your support, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

More than satisfied

Packaging was great, my products arrived in perfect condition and the delivery was very fast. I strongly recommend Thank you Mandi Mart

June 18, 2026
MandiMart logo

Reply from MandiMart

Hello Amanda,

Thank you so much for your wonderful 5-star review!

We’re delighted to hear that you were more than satisfied with your experience. It’s great to know your products arrived quickly and in perfect condition, we truly appreciate your kind words about our packaging.

Thank you for your recommendation and for choosing MandiMart. Your support means a great deal to our team and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello,

Thank you so much for your wonderful 5-star review!

We're delighted to hear you were happy with both the quality of our products and the service you received. That's exactly the experience we strive to provide for every customer.

Thank you for your support, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Thank you so u have a great service

Thank you so u have a great service

June 16, 2026
MandiMart logo

Reply from MandiMart

Hello Rita,

Thank you so much for your lovely 5-star review!

We're delighted to hear you were happy with our service. Your kind words and support mean a great deal to our team.

Thank you again, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

The product is amazing

The product is amazing; my child has started talking more.

June 11, 2026
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Reply from MandiMart

Hello Plamena,

Thank you so much for your wonderful 5-star review!

We're delighted to hear you're happy with the product. It’s especially heart-warming to hear that you've noticed your child has started talking more. We're so pleased the product has been a positive part of your family's journey.

Thank you for taking the time to share your experience and for your support. We truly appreciate it and look forward to serving you again.

Kind regards,
Lois

Rated 5 out of 5 stars

Brilliant service and love the bowl…

Brilliant service and love the bowl stickers. Good value indeed.

June 9, 2026
MandiMart logo

Reply from MandiMart

Hello Set,

Thank you so much for your wonderful 5-star review!

We're delighted to hear you were happy with the service! Your kind words mean a great deal to our team.

Thank you again for your support, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly

June 10, 2026
MandiMart logo

Reply from MandiMart

Hello,

Thank you so much for your 5-star review!

We're delighted to hear your order arrived quickly. Providing fast and reliable delivery is something we work hard to achieve, so it's great to know you had a positive experience.

Thank you for your support, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello,

Thank you so much for your wonderful 5-star review!

We're delighted to hear you were happy with our service. Providing a smooth, reliable experience from start to finish is exactly what we strive for.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Excelent service and quick delivery

Excelent service and quick delivery . I ordered from mandimart.eu

June 3, 2026
MandiMart logo

Reply from MandiMart

Hello Alan,

Thank you so much for your wonderful 5-star review!

We're delighted to hear you were happy with the excellent service and quick delivery from MandiMart EU. Providing a smooth and reliable experience for our European customers is something we work hard to achieve, so your feedback means a great deal to us!

Thank you again for your support, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 1 out of 5 stars

No billing address on invoice

MandiMart does not show the billing address on their commercial invoice which leads to problems at customs. Only the shipping address is shown even though I provide the billing address at check out.

With the last order I added notes to the order asking they need to make sure about the address. I need to ask them for a new invoice every time I order.

May 27, 2026
MandiMart logo

Reply from MandiMart

Hi Gert,

Thank you for your feedback.

The commercial invoice included with shipments is generated by our fulfilment partner's system and follows the same format used for all international orders. Unfortunately, we are unable to alter the format of these customs documents or make changes to them on a per-order basis.

We have, however, provided you with a copy of your invoice which we have created specifically for you, which includes both the billing and shipping addresses supplied at checkout. Should you require this document for future orders, our customer service team will be happy to provide it upon request.

We appreciate your feedback and have passed your comments on to our fulfilment partner for their awareness.

Kind regards,

Lois

Rated 5 out of 5 stars

It’s ok but some long delivery time the…

It’s ok but some long delivery time the first purchase

May 31, 2026
MandiMart logo

Reply from MandiMart

Hello Pelle,

Thank you for your 5-star review and for sharing your feedback.

We're pleased to hear that you were happy with your order overall. We did notice that the shipping method selected for your order was our economy delivery option, which is the slowest postage service we offer. All available shipping methods, along with their estimated delivery times, are displayed at checkout so customers can choose the option that best suits their needs.

That said, we completely understand that waiting for an order can be frustrating. If you ever feel that a delivery is taking longer than expected, please don't hesitate to contact us. Our customer service team is always happy to investigate and provide updates wherever possible.

Thank you again for your support, and we hope to serve you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Excellent product

Excellent product, supplied promptly. Would highly recommend this company

May 31, 2026
MandiMart logo

Reply from MandiMart

Hello Teo,

Thank you so much for your wonderful 5-star review!

We’re delighted to hear you were happy with both the product and the prompt service. It’s also fantastic to hear that you would highly recommend our company, that truly means a lot to our team.

Thank you again for your support, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

All good

Delivered fast, supplements are helping, means they are a good quality. Well done

May 31, 2026
MandiMart logo

Reply from MandiMart

Hello Mant,

Thank you so much for your fantastic 5-star review!

We’re delighted to hear your order arrived quickly and, most importantly, that you’re finding the supplements helpful. We put a lot of care into sourcing high-quality products, so it’s wonderful to hear that reflected in your experience.

Thank you for your kind words and support, it truly means a lot to our team.

Kind regards,
Lois

Rated 4 out of 5 stars

Everything was ok

Everything was ok, but the delivery service should have a local deposit point for the occasion of being away from home.

May 26, 2026
MandiMart logo

Reply from MandiMart

Hello Jose,

Thank you for taking the time to leave us a 4-star review.

We're pleased to hear that everything was okay overall, and we appreciate your feedback regarding collection points when customers are away from home.

In many cases, the postal courier will allow you to redirect your parcel to one of their designated collection points or parcel shops. This can usually be arranged directly through the courier using the tracking information provided once the order has been dispatched.

Thank you again for your feedback and support. We’re always looking for ways to improve the customer experience.

Kind regards,
Lois

Rated 5 out of 5 stars

Great service

Quick delivery, easy to use website. Good communication throughout.

May 19, 2026
MandiMart logo

Reply from MandiMart

Hello Ashie,

Thank you so much for your wonderful 5-star review!

We’re delighted to hear you had such a good experience with us, this is exactly what we strive to do!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lois

Rated 3 out of 5 stars

The price is very expensive

The price is very expensive, almost double or triple the price for NO BS toothpaste, how can that be?

May 3, 2026
MandiMart logo

Reply from MandiMart

Hello,

Thank you for taking the time to leave a review and share your feedback.

We completely understand that our NOBS Toothpaste Tablets may appear more expensive when compared to the manufacturer's US pricing. As a UK and EU supplier, we import these products directly from the United States and have to cover a range of costs including international shipping, import duties, customs clearance and warehousing.

While our pricing may be higher than the US retail price, customers in the UK and EU would typically pay more overall if ordering directly from the United States once shipping costs, taxes, duties, and customs fees are taken into account. Orders can also take considerably longer to arrive when shipped internationally.

Our goal is to make these specialist products more accessible to customers across the UK and Europe, with faster delivery and no unexpected customs charges on arrival.

We appreciate your feedback and thank you for choosing MandiMart.

Kind regards,
Lois

Rated 5 out of 5 stars

Mandimart was responsive

Mandimart was responsive, efficient and communicative. Will order from them again.

May 20, 2026
MandiMart logo

Reply from MandiMart

Hello Kenneth,

Thank you so much for your wonderful 5-star review!

We’re delighted to hear you that you had such a great experience with us that’s exactly the standard we aim for!

It’s fantastic to know you’ll be ordering from us again, and we truly appreciate your support.

We look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Great will order again

Great will order again

May 17, 2026
MandiMart logo

Reply from MandiMart

Hello Elsadig,

Thank you so much for your 5-star review!

We’re delighted to hear you had a great experience with us and it’s wonderful to know you’ll be ordering again.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Fast and reliable delivwry.

Fast and reliable delivery.

May 17, 2026
MandiMart logo

Reply from MandiMart

Hello Greta,

Thank you so much for your 5-star review!

We’re delighted to hear you found our delivery fast and reliable. Providing a dependable service is something we work hard to achieve, so your feedback is greatly appreciated.

Thank you again for your support, and we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello J,

Thank you so much for your 5-star review!

We’re delighted to be able to offer products like NOBS to customers across Europe. We know it can sometimes be difficult to find specialist products locally, so we’re pleased we could help.

Thank you again for your support, and we look forward to serving you again soon!

Kind regards,
Lois

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