Clear adverts on the web-page and it was easy to place my order. Order confirmation communications were timely and clear. Payment made with ease. Delivery arrived as forecasted and pleased with the... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great service from M&M, easy to use website good pricing and quick despatch let down by the courier service Evri. When the shorts arrived great fabric quality and colour. SIzing was a little on the... See more
Always have great products at even greater prices. Deliveries always have the correct goods, and no nonsense, with sizes either. Everyone in our house buy from M & M, myself, wife and children. We rec... See more
Always great service and have never had issues with stocks, however the “Brave” brand isn’t as good a quality as I expected. The Tee shirts soon go out of shape and look rather drab very quickly. Ap... See more
Company details
- Clothing Store
- Children's Clothing Store
- Discount Store
- Men's Clothing Store
- Sportswear Store
- Women's Clothing Store
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Unlimited Delivery at MandM
Written by the company
- Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
- Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customerservices@mandmdirect.com
- www.mandmdirect.com
4.4
Excellent
115K reviews
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Never had bad service from MandM
Never had bad service from MandM. All the gear I've had from them is of a good quality and a good price delivered on time.
April 14, 2026
A pleasure to deal with.
Every thing I have purchased from MandM has been exactly as described, delivered in a prompt manner and of excellent quality.
May 4, 2026
M&M service
All goods I've ordered have been as described and all perfect, no returns.
I signed up for free delivery for 12 months and delivery times have been as said. No delays.
Therefore can't fault M&M for goods and delivery. Would recommend.
May 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They seem to try to cheat on returns
They seem to try to cheat on returns. Or maybe warehouse employee people are culpable?
First time I ordered, years ago, they claimed to have lost entire return. It was found after I raised it with my bank. This time, they claim one of the items are I returned is missing and claim I should pay for it. The parcel was sealed, so you can easily guess at whose location it went missing.
May 4, 2026
Unprompted review
Reply from MandM
I’m sorry to hear about the issues you have had with your returned items. If you haven’t had a chance to reach out yet, please visit the Contact Us section in our help centre, as we’re unable to locate the order with the details you’ve shared on this review. We will be more than happy to look into this further for you.
Cheap and very quick delivery
May 4, 2026
Still waiting for my shopping.
April 16, 2026
Reply from MandM
I apologise for the inconvenience caused by your delivery.
We have emailed you now so we can look into this further for you.
Brilliant thanks 😊 great quality item 👌…
Brilliant thanks 😊 great quality item 👌 👍 👏 😀 ticks all the boxes 📦 😀 👍 👌 👏 💯 amazing 👏 Design very colourful 😀 👍 👌 😊 👏 very comfortable 😀 😊 👍 😄 👌 😎 value for money 💯 📦 🙄 💰 🤑 💸
April 29, 2026
The best
Got to be honest, best place to get sketchers trainers , comfy , really hood price and delivery was perfect , if i couls give more than 5 stars , i would
May 4, 2026
Absolutely great service
Absolutely great service. Cannot fault this company really good value for money too!
May 1, 2026
Prompt delivery and shoes as expected.
Prompt delivery and shoes as expected.
I have purchased several pairs in the past and that's why I ordered from M&M again
Many thanks
April 30, 2026
👌🏻👌🏻👌🏻👌🏻
Great prices, also standard delivery came within 2 days. Not a single complaint 👍🏻
March 23, 2026
quick and easy transaction !!!!!!
May 1, 2026
5 STAR Experience every time.
I use this website on a regular basis it is a top notch excellent site with loads of quality bargains at great prices recommend a visit. Fast delivery and good packaging add value.
May 3, 2026
Always value for money and deliver on…
Always value for money and deliver on time as it states Ido my shopping with them now
April 30, 2026
The delivery service is a joke no…
The delivery service is a joke no delivery what so ever.
May 2, 2026
Reply from MandM
I am very sorry to hear you haven't received your parcel as expected, this is not the level of service we expect to provide. I can see you have been in contact with us already regarding this and an investigation is underway. As soon as we have an update regarding your parcel, we will be in touch via email.
Apologies for the inconvenience caused.
Highly satisfied
Have now ordered twice from this company,have been really pleased with my purchases,brilliant value & quick delivery.
April 20, 2026
Delivery always fast
Delivery always fast. Good value and most of the brands I like are available.
April 24, 2026
Not as cheap as you think if you have to return anything
Two of the three products I ordered were OK but a pair of sandals I purchased for my husband were just uncomfortable for him with a lumpy seam so I had to send them back. So by the time I'd paid £5 for delivery and then another £4 to send back a £10 product, the items I kept didn't work out that cheap at all, so I think it's unlikely I'll be buying from MandM again.
May 3, 2026
Unprompted review
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