MandM Reviews 115,073

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 17,926 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting its speed and reliability. Many appreciate the quality of the products and the competitive pricing, often finding great value compared to other retailers. The ordering process is frequently described as straightforward and easy to use. However, some people were dissatisfied with issues related to their orders, such as receiving incorrect items, wrong sizes, or damaged goods. A few other people also felt that the quality of certain brands or items did not meet their expectations, with some experiencing issues like clothing losing shape quickly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product, often praising the quality, selection, and value. Many... See more

Price

Customers consistently express satisfaction with the pricing, frequently highlighting great prices, good... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent quality of clothing,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clear adverts on the web-page and it was easy to place my order. Order confirmation communications were timely and clear. Payment made with ease. Delivery arrived as forecasted and pleased with the... See more

Rated 5 out of 5 stars

Great service from M&M, easy to use website good pricing and quick despatch let down by the courier service Evri. When the shorts arrived great fabric quality and colour. SIzing was a little on the... See more

Rated 5 out of 5 stars

Always have great products at even greater prices. Deliveries always have the correct goods, and no nonsense, with sizes either. Everyone in our house buy from M & M, myself, wife and children. We rec... See more

Rated 5 out of 5 stars

Always great service and have never had issues with stocks, however the “Brave” brand isn’t as good a quality as I expected. The Tee shirts soon go out of shape and look rather drab very quickly. Ap... See more


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Discount Store
  4. Men's Clothing Store
  5. Sportswear Store
  6. Women's Clothing Store

Written by the company

MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.

Unlimited Delivery at MandM

Written by the company

Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

115K reviews

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Rated 5 out of 5 stars

M&M service

All goods I've ordered have been as described and all perfect, no returns.
I signed up for free delivery for 12 months and delivery times have been as said. No delays.
Therefore can't fault M&M for goods and delivery. Would recommend.

May 4, 2026
Rated 1 out of 5 stars

They seem to try to cheat on returns

They seem to try to cheat on returns. Or maybe warehouse employee people are culpable?
First time I ordered, years ago, they claimed to have lost entire return. It was found after I raised it with my bank. This time, they claim one of the items are I returned is missing and claim I should pay for it. The parcel was sealed, so you can easily guess at whose location it went missing.

May 4, 2026
Unprompted review
MandM logo

Reply from MandM

I’m sorry to hear about the issues you have had with your returned items. If you haven’t had a chance to reach out yet, please visit the Contact Us section in our help centre, as we’re unable to locate the order with the details you’ve shared on this review. We will be more than happy to look into this further for you.

Rated 5 out of 5 stars

Brilliant thanks 😊 great quality item 👌…

Brilliant thanks 😊 great quality item 👌 👍 👏 😀 ticks all the boxes 📦 😀 👍 👌 👏 💯 amazing 👏 Design very colourful 😀 👍 👌 😊 👏 very comfortable 😀 😊 👍 😄 👌 😎 value for money 💯 📦 🙄 💰 🤑 💸

April 29, 2026
Rated 5 out of 5 stars

The best

Got to be honest, best place to get sketchers trainers , comfy , really hood price and delivery was perfect , if i couls give more than 5 stars , i would

May 4, 2026
Rated 5 out of 5 stars

5 STAR Experience every time.

I use this website on a regular basis it is a top notch excellent site with loads of quality bargains at great prices recommend a visit. Fast delivery and good packaging add value.

May 3, 2026
Rated 1 out of 5 stars

The delivery service is a joke no…

The delivery service is a joke no delivery what so ever.

May 2, 2026
MandM logo

Reply from MandM

I am very sorry to hear you haven't received your parcel as expected, this is not the level of service we expect to provide. I can see you have been in contact with us already regarding this and an investigation is underway. As soon as we have an update regarding your parcel, we will be in touch via email.
Apologies for the inconvenience caused.

Rated 3 out of 5 stars

Not as cheap as you think if you have to return anything

Two of the three products I ordered were OK but a pair of sandals I purchased for my husband were just uncomfortable for him with a lumpy seam so I had to send them back. So by the time I'd paid £5 for delivery and then another £4 to send back a £10 product, the items I kept didn't work out that cheap at all, so I think it's unlikely I'll be buying from MandM again.

May 3, 2026
Unprompted review

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