Manetain Beauty Supply Reviews 37

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered some products online expecting to get my order in about 1 week. To my surprise, Manetain Beauty Supply called me to ask if I wanted it delivered since I live very close. They were extremely... See more

Rated 5 out of 5 stars

Thank you for a great shopping experience. The product I purchased is exactly the correct one, at a very good price 👍 Pick up was quick and easy, with super knowledgeable and friendly staff.... See more

Rated 1 out of 5 stars

Wish I could give them 0 stars - this company is a scam. Ordered Black Friday and had to follow up multiple times after still not receiving my order for weeks and weeks. I did eventually receive it bu... See more

Rated 5 out of 5 stars

So happy to finally have a beauty supply store in town! The ordering process was easy, and the prices are fair. Will definitely recommend and be ordering again.

Company details

  1. Beauty Product Supplier

Written by the company

Manetain Beauty Supply Inc. is a Beauty Supply Store located in the St. Catharines and services the entire Niagara Region. We specialize in black hair, beauty, and skincare. Products we carry include Hair Extensions, Wigs, Braids, Hair & Skin Care Products, Cosmetics, and Styling tools. Come Check Us Out!! We offer Curbside Pick up for your convenience.


Contact info

3.7

Average

TrustScore 3.5 out of 5

37 reviews

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Rated 1 out of 5 stars

Wish I could give them 0 stars!

Wish I could give them 0 stars - this company is a scam. Ordered Black Friday and had to follow up multiple times after still not receiving my order for weeks and weeks. I did eventually receive it but it was missing products and the email and website have now disappeared. After opening a claim through PayPal and having them rule in my favour, they could not even get the money refunded as the company has no money in their accounts.

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

I placed an order in November but never…

I placed an order in November but never received it despite the fact that the charged my credit card and provided an email confirmation.
Their phone number is not in service and their email account has been deactivated.

DO NOT WASTE YOUR MONEY!!

January 24, 2023
Rated 5 out of 5 stars

Fast Service

The products are amazing and delivered to your front door within 5 days. This includes being able to track your order.

December 13, 2022
Rated 1 out of 5 stars

Never received my products or even an…

Never received my products or even an out for delivery notification. No updates besides a order confirmation. Whether it’s late or not coming, I’ve been completely left in the dark and am now going on vacay and won’t be able to collect if it arrives after months. Waste of money.

November 24, 2022
Rated 5 out of 5 stars

Thank you for a great shopping…

Thank you for a great shopping experience.
The product I purchased is exactly the correct one, at a very good price 👍
Pick up was quick and easy, with super knowledgeable and friendly staff.

I will definitely be shopping 🛍 at your place of business.

Very happy customer

June 16, 2022
Rated 1 out of 5 stars

miss jessie’s curls

i didn’t get my product and they won’t give me a refund

June 8, 2022
Manetain Beauty Supply logo

Reply from Manetain Beauty Supply

Hi Tsering, after reaching out to us about your local delivery we looked into the matter and tried to contact you about a resolution with no response.

When we arrived at the delivery location we sent you a text message that we were there and were instructed to leave the order in the driveway which we did. Unfortunately, what happed to the order after that we cannot verify. However, we were willing to work with you despite this not being our fault however we did not hear back from you. It's unfortunate that this has happened but we hope you can understand that we followed the instructions that were given to us by you. Feel free to contact us as we are still willing to discuss a resolution.

Rated 5 out of 5 stars

Great!

So happy to finally have a beauty supply store in town! The ordering process was easy, and the prices are fair. Will definitely recommend and be ordering again.

May 17, 2022
Rated 5 out of 5 stars

Great product

Bought this product because I was tired to sick down and apply lace glue every time I put on my wig. Tried the spray in a rush and it was a little messy but it stayed on pretty well (add a little more to the ear tabs and use a blow dryer). Good if your wearing the wig for 1-3 days.

April 6, 2022
Rated 5 out of 5 stars

Exceptional Customer Service

I ordered some products online expecting to get my order in about 1 week. To my surprise, Manetain Beauty Supply called me to ask if I wanted it delivered since I live very close. They were extremely nice and professional. Great variety of products especially for this area. Definitely the place to shop!!!

March 13, 2022
Rated 3 out of 5 stars

Product was as described and nicely…

Product was as described and nicely packaged. Unfortunately it took a long time to get it even though I paid for Xpress Post.

January 29, 2022
Manetain Beauty Supply logo

Reply from Manetain Beauty Supply

Hi Filsan,

We are sorry to hear that your order was delayed. We shipped your order out within our 1-3 day processing time, however once handed over to Canada Post we have no control over the shipping times. We are currently looking into the matter and have reached out to you via email.

We thank you for your patience and thank you for choosing Manetain Beauty Supply for your beauty needs.

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