ManFirth Electric Reviews 135

TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

The reason for the 3 stars was I was expecting keys and a voltage metre lights on it without having to pay over £100 to have new ones fitted when they only cost £14.99 to buy and also this has been... See more

Company replied

Rated 4 out of 5 stars

Thanks MFE, good price for a trails full face helmet with ventilation/removable chin guard/adjustable dial. Delivery took a while tbh but didn’t mind the wait as my broken jaw is still recovering! 😁

Rated 5 out of 5 stars

My son ordered the Kugoo G booster scooter from ManFirth and it arrived on time. We had a problem of the charger and on Boxing Day Will spent his time to guide us through how to rectify the problem. W... See more

Rated 4 out of 5 stars

If you live in outside of UK be prepared to pay the tax duties according to your country. Even tough ManFirth says the will prepaid all tax duties. Otherwise great support from this company. Fast... See more

Company details

  1. Bicycle Store

Written by the company

Yorkshire based, personal electric transport company with a showroom in Leeds. Entry level E scooters, commuter scooters & e bikes & high speed, off road e scooters available. Offering test drives, servicing, repairs & part exchange all with UK managed warranties.


Contact info

3.6

Average

TrustScore 3.5 out of 5

135 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely fantastic team of people…

Absolutely fantastic team of people with some of the beat service I’ve experienced both pre and post purchase! The live chat help was brilliant in helping decide what scooter to purchase and the delivery was within 2 days which is unheard of now! Would 100% recommend and will be using them as my go to company now for all things electric.

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

Parcel gone missing with tnt just gotta…

Parcel gone missing with tnt just gotta sit and wait to get a refund or parcel to eventually turn up a week late

January 9, 2021
ManFirth Electric logo

Reply from ManFirth Electric

Thanks for your review. Unfortunately we can’t control courier companies especially during these testing times. Covid and lockdown has had such an incredible knock on affect for all customers, businesses & in general the entire UK economy and business shipping/courier network.
Although we are sorry there have been some small delays with getting your inner tube/tyre to you there does need to be some patience when the entire UK population is in full lockdown and businesses are struggling to run smoothly pre Covid.
We do feel that a 1 star review is slightly unfair as we are not the courier company. If you have such strong views we suggest you directly contact TNT to voice your frustrations.
The Man Firth Team

Rated 5 out of 5 stars

Will from ManFirth... Top Service!

My son ordered the Kugoo G booster scooter from ManFirth and it arrived on time. We had a problem of the charger and on Boxing Day Will spent his time to guide us through how to rectify the problem. When it wasn’t resolved Will tested another charger and sent it to us, next day delivery. This sorted the problem. I cannot fault the aftercare Will gave us, especially over the festive season. Quick response. Great scooter and service. Highly recommended.

December 31, 2020
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Poor customer service, Will was very helpful when I purchased my scooter, however as soon as there was a few issues he did not want to know, he would not answer in the couple of times I called him.

November 26, 2020
Rated 5 out of 5 stars

Nanrobot D6+

Very helpful , super fast to answer any question I’ve had and the scooter D6+ is a beast , built like a tank . I was super impressed when it arrived and was blown away by the size and quality of it , best £1595 I’ve ever wasted on a toy and I love it .

November 20, 2020
Rated 5 out of 5 stars

Manfirth nanrobot ls7 purchase

Great company to buy electric scooters from (got a black Friday discount) I had a very pleasent experience great comms, delivery time was good only problem I had was a bent deck on my nanrobot ls7 but after sending pictures and evidence a great chap called will took care of everything and another one is on its way.

Very pleasent experience and if I need them for anything I won't hesitate to shop here again

November 19, 2020
Rated 5 out of 5 stars

Thank you

Thank you! Had the Ninebot G30 Max for almost 2 months, got over 500km into this bad boy and still going strong. Recommend both Manfirth and the scooter! 🌟

November 19, 2020
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