Manning Stainton Estate Agents - Crossgates Reviews 

199
TrustScore 5 out of 5

4.8

62 Austhorpe Road, Crossgates, LS15 8DX Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

We had a smooth experience selling with Manning Stainton Crossgates. It is certainly true that buying and selling a home is a very stressful experience but they made it as stress free and easy to navi... See more

Company replied

Rated 5 out of 5 stars

A long time ago, a long long time go you promised to sell my home. What took you so long ? To be fair, you actually sold it four times but other people & their broken chains were the problem !!... See more

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Rated 5 out of 5 stars

The team were really friendly, with great communication throughout the whole process as a first time buyer. The sales team helped through the first steps without any issues, eventually passing on to t... See more

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Rated 5 out of 5 stars

Excellent service throughout . Exceptional care taken at each stage of the process. Achieved a better purchase price than the highest estimated value suggested by two other estate agents. They were... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Manning Stainton Estate Agents - Crossgates

Written by the company

Family Run Community Driven

At Manning Stainton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 62 Austhorpe Road, Crossgates, LS15 8DX, Leeds, West Yorkshire, United Kingdom

  • 0113 260 6644

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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4.8

All reviews

(199)

1,504 reviews in the last 12 months

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Rated 5 out of 5 stars

Natalie adkin from Crossgates branch…

Natalie adkin from Crossgates branch was helpful professional and friendly.she rang back and kept us informed at all times would highly recommend her .

March 6, 2026
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

We appreciate your kind words. We're happy to hear that you found our service helpful, professional, and friendly, and we're grateful for your recommendation.

Rated 5 out of 5 stars

Danielle Murray handled the sale of our…

Danielle Murray handled the sale of our Leeds property. She was a great communicator and follwed up on all requests. Danielle pushd to solicitors to meet the settlement date and made the process very smooth

January 30, 2026
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

We're happy to hear that the sale of your property went smoothly. We appreciate your positive feedback about Danielle regarding the communication and diligence in meeting the completion date, she will be very happy with your comments.

Rated 5 out of 5 stars

Customer service feedback and guidance…

Customer service feedback and guidance through the selling process was excellent. A big thank you to all their staff especially Danielle at the Crossgate office for all her hard work.

March 3, 2026
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

We're happy to hear that you found our customer service and guidance excellent during the sales process. We appreciate your recognition of Danielle & the team's hard work.

Rated 5 out of 5 stars

Excellent service from Danielle at Manning Stainton Crossgates

We had a great experience with Manning Stainton Crossgates. Danielle was very helpful, professional and always kept us informed throughout the process.

She responded quickly to our questions and made everything much clearer and less stressful.

Thank you Danielle for all your support – we really appreciate it.

February 2, 2026
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

We're so glad to hear that you had a great experience with our team. We appreciate that you found the service helpful and professional, and that Danielle kept you informed. Thank you for your kind words!

Manning Stainton Estate Agents

Rated 5 out of 5 stars

We recently sold a house through the…

We recently sold a house through the Crossgates branch. Our point of contact was Danielle Murray. She kept us informed of progress and was happy to answer any questions we had no matter how trivial they were. She made the process easier to understand and was a pleasure to deal with.

January 29, 2026
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

We're happy to hear that the house selling process was made easier for you. It's great to know that you were kept informed by Danielle and that our team was a pleasure to deal with. Thank you for your positive feedback.

Manning Stainton Estate Agents

Rated 5 out of 5 stars

Lesley and all of the team was super…

Lesley and all of the team was super helpful with our sale which completed in a super fast time thank you

February 18, 2026
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Reply from Manning Stainton Estate Agents - Crossgates

We're happy to hear that Lesley and our team was helpful and your sale completed quickly. Thank you for your positive feedback and kind words!

Manning Stainton Estate Agents

Rated 5 out of 5 stars

Crossgates branch 10/10

I have just completed a sale of property under difficult circumstances, the team at the Crossgates branch especially Natalie and Dannielle we very professional, the line of communication was great, they both went above and beyond their duties to and the process, would quite happily recommend.

January 20, 2026
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

We appreciate you sharing your experience. We're happy to hear that the team was professional and that the communication was great during a difficult sale. Thank you for your recommendation, the ladies will be very happy!

Rated 5 out of 5 stars

Great estate agency

Great estate agency. Always kept in contact throughout.

January 30, 2026
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Eva,

We're happy to hear that our team kept in contact! Thank you for your positive feedback; it means a lot to us.

Wishing you all the very best.
Kind regards Lesley Robinson

Rated 5 out of 5 stars

"As a law firm representing the buyer

"As a law firm representing the buyer, I must say that Natalie has been incredibly supportive throughout this transaction. She is always available and has been very understanding of my client's situation. Her proactive approach really helped push this sale through to a successful conclusion. It has been a lovely experience working with her, and I highly recommend her services!" - Muve Conveyancing

January 20, 2026
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Thank you so much for your lovely comments. Natalie said it was a pleasure working with you.

Rated 5 out of 5 stars

I want to especially thank Joanne

I want to especially thank Joanne , Karl , & Ian & the team everyone I dealt with were professional & efficient. Joanne kept me updated with my sale. Very happy with Manning Stainton keep up the great work

January 21, 2026
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Reply from Manning Stainton Estate Agents - Crossgates

We're happy to hear that you had a positive experience and appreciate the team's professionalism and efficiency. We value your feedback and thank you for sharing it with us.

Manning Stainton Estate Agents

Rated 5 out of 5 stars

To say selling a property is stressful…

To say selling a property is stressful is an understatement but with Manning Stainton the whole process was made as easy as it possible could be for me.
Starting with Lesley and then Natalie and Danielle the whole thing from start to finish was a fantastic service from dedicated, professional and friendly people.
Not being in the area when my property was being sold made it even more concerning and worrying for me but i was put at ease by the staff with clear and direct communication on any issues that seemed to come up.
With so many other companies dealing with house sales i appreciate its a competitive market but i must say to go with Manning Stainton would be the best move possible.
I could not recommend them enough, when you pay for the best you get the best.

December 19, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Paul, thank you so much for your kindest of words, which almost brought a tear to my eye. You were an absolute pleasure to deal with, despite the stressful times, we worked very well together as a team.
We truly value your recommendation and appreciate your business. Thank you.

Wishing you all the very best for 2026

Lesley Robinson

Manning Stainton Estate Agents

Rated 5 out of 5 stars

What a great team

From start to finish Manning Stainton in Crossgates have been great. Danielle in particular has been instrumental in securing our buyers and keeping everyone informed and reassured every step of the way. Thank you to all the wonderful staff in the branch who were all professional at all times.

December 12, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Dawn,

We're happy to hear that the team in Crossgates has been great from start to finish. We appreciate you highlighting how helpful Danielle was in securing your buyers and keeping everyone informed. Thank you for your positive feedback, you were a pleasure to work with. thank you so much for your business.

Kind regards Lesley Robinson

Rated 5 out of 5 stars

Fab!

Manning Stainton have been absolutely fantastic throughout the process of my house purchase. Isabel from the Crossgates branch, went above and beyond for me and was always super quick at getting back to me. I have dealt with other estate agents in the past but Isabel was amazing. Thank you for your help :)

December 9, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Sobia,

We're happy to hear that your house purchase experience was fantastic. We appreciate your positive feedback and are so glad that Isabel exceeded your expectations with her quick responses and support. Thank you!

Kind regards Lesley Robinson
Manning Stainton Estate Agents

Rated 5 out of 5 stars

Highly recommend

I recently sold my property through Manning Stainton, and the experience was excellent from start to finish. From my very first meeting with Lesley at the valuation, I felt completely at ease. She was warm, friendly and incredibly knowledgeable — I knew right away that I would be in safe hands.

Throughout the viewings stage, I was mainly looked after by Dale, who was also absolutely lovely to deal with. I had previously listed my property with another local estate agent and, over the course of three months, only had one viewing booked with them. In complete contrast, Manning Stainton generated a steady stream of viewings from the moment my property went live. They would also keep jn touch with regular updates and advice.

Once an offer had been made and accepted, I was supported by Danielle and Tyler. They were kind, professional and extremely helpful. I faced several challenges and frustrations with my conveyancer, and they guided me through every step, keeping me updated not only on my own sale but on progress across the rest of the chain. They genuinely did everything they could to make the process as smooth and stress-free as possible. They also escalated any concerns I had regarding my conveyancer to their team that managed their panel of conveyancers, which helped things along.

I am genuinely pleased that I chose Manning Stainton. Their communication, professionalism and support were outstanding, and I’m very happy to have successfully sold my home with them. Highly recommended!

The only other thing to note, which is nothing to do with the service offered by Manning Stainton, is that I had a terrible experience with the conveyancers that MS recommend. I don’t think this is the norm, as the reviews the conveyancer have are mostly positive, but I would not recommend their conveyancers based on my experience.

December 5, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Grace, thank you so much for your stunning review, It means so much to my team and me.
We're delighted to hear about your excellent experience selling your property. It's great to know the team's knowledge and support, especially navigating conveyancing challenges, were so helpful. We appreciate your recommendation and value your feedback regarding the conveyancers.

You have been a pleasure to work with and we all wish you well. Thank you for your business.
Kind regards and best wishes,

Lesley and the team at Crossgates.

Rated 5 out of 5 stars

The staff were great

The staff were great, they kept me updated throughout the sale of my house. I would definitely recommend their services to anyone wanting to sell their home.

November 2, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

HI Ian ,

We're happy to hear that our staff kept you informed during the sale of your house. Thank you for recommending our services; we appreciate your feedback!

Kind regards Lesley
Manning Stainton Crossgates

Rated 5 out of 5 stars

Joanne Williams was very helpful she…

Joanne Williams was very helpful she kept us updated every week

November 24, 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Keith,

We're happy to hear that you found Joanne helpful and that she kept you informed. Thank you for your positive feedback.

Wishing you all the very best
Lesley Robinson

Rated 5 out of 5 stars

Brilliant service from start to finish

Fantastic to deal with throughout the whole process. Our Move Manager Joanne Williams was always happy to help with any queries we had. She regularly kept in touch with both our solicitors and the sellers’ solicitors and made sure we were well informed. I would highly recommend Manning Stainton.

November 19, 2025
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Dan, What a lovely review, just what we need on a cold winter's day. We're happy to hear that you had a fantastic experience. It's great to know that our team kept you well-informed and were always available to help with any questions. Thank you for recommending us!


Wishing you all the very best, Lesley Robinson

Rated 3 out of 5 stars

Leasehold Apartment Sale

I sold an apartment recently, I accepted an offer in February & the whole sale process did not complete till November, yes I understand leasehold does take longer due to other agencies involved, however it should have been completed much earlier. Also what did not help was the buyers solicitor was woeful , sat on files for weeks on end & no one could get hold of them to speed up the process. Although my legal team worked hard to get issues resolved , overall I would be lying if I said I weren’t disappointed with the length of time it took from the offer to completion.

November 5, 2025
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Stephen, thank you for taking the time to write a review, naturally I must admit that I am disappointed by your 3-stars and a little confused if it is Manning Stainton, you are reviewing or the buyer’s solicitor?

As you have rightly said, leasehold sales can take longer to complete and as with any sale, delays can take place. I understand there were setbacks on both sides. I believe that my team worked very hard and spoke to you constantly to update and get the sale through for you, but as you will appreciate, ultimately, we are unable to manage time scales as we are in the hands of solicitors. If you would like to discuss this matter further, please contact me. Kind regards, Lesley Robinson. Branch Manager.

Rated 3 out of 5 stars

Sales Team Awsome - Conveyancing Department Awful

The team in the Crossgates office were exceptionally efficient in their role and always a pleasure to deal with in particular Natalie who kept us updated every step. We opted for assisted viewing (he was fantastic - thank you) and would highly recommend this service, times were arranged that were suitable for us and our property was treated with respect. We sold within 3 weeks I believe due to the way the property was marketed.
The reason for the low rating is caused by their conveyancing department - very poor recommendation of solicitors to use from their panel which caused unnecessary delays, major stress and nearly resulted in the short chain collapsing and is having to agree to only 6 days notice to exchange & complete - they also were not clear on why they wanted and debited £50 to open the file when we were then asked for more money to open the file from solicitors - I was given several differing reasons and then refunded the £50 - they were evasive , combative, argumentative and totally unprofessional -(I kept the emails) if a mistake had been made fair enough just accept it instead of making it worse and breeding mistrust - the comment of don’t worry about it, it will get knocked off the bill at the end is not helpful - people have a right to know who, what and why they are paying someone with complete transparency.

November 1, 2025
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Shaun, thank you for taking the time to leave your feedback and for your kind comments regarding the Manning Stainton Crossgates team, assisted viewings and the marketing of your property. We’re really pleased to hear you felt well looked after throughout the sale and that the property achieved a quick result and Natalie will certainly appreciate the personal mention.

We are sorry to hear that your experience with the recommended conveyancer didn’t meet your expectations. A three-month timescale is generally typical for a chain of this size, but we completely appreciate that frustrations can arise during the legal stages, especially where communication feels unclear. The £50 reservation fee you mentioned is a standard part of the referral process and is normally clearly explained at the outset, so we’re sorry that this wasn’t your experience and that it led to confusion.

We genuinely value transparency and would like to look into this further to ensure feedback is shared and any improvements are made. If you’d be happy to, please contact us directly so we can review the details with you.

Thank you again for your feedback and of course your business and we wish you all the best in your new home.

Kind regards Lesley Robinson. Branch Manager.

Rated 5 out of 5 stars

Fantastic service from Danielle from…

Fantastic service from Danielle from start to finish always available to help quickly with any issues.

November 5, 2025
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Reply from Manning Stainton Estate Agents - Crossgates

Hi Janet,

We're happy to hear that you received fantastic support. We appreciate you acknowledging the quick and helpful service you experienced. Thank you!

Manning Stainton Estate Agents

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