Manning Stainton Estate Agents - Pudsey Reviews 

735
TrustScore 5 out of 5

4.9

Mozart House Lidget Hill, Pudsey, LS28 7DT Leeds, West Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ellie has been an absolute star. We have been trying to find a property for almost a year and it has been a pleasure to speak to her, she's always friendly and professional. Ellie worked really quickl... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve dealt with Manning Stainton, this time I’ve been looked after by Ellie. The process so far has been easy and smooth and Ellie has kept in touch with me throughout the proc... See more

Company replied

Rated 5 out of 5 stars

A super big thankyou to Deborah. Gemma and Rochelle for a first class. Super duppa excellent professional sevice. Chocolates. Are in bound. I will recommend your company to all my frien... See more

Company replied

Rated 5 out of 5 stars

Gemma and Rochelle were the much needed calm in whirlwind helping me navigate everything with ease as a first time buyer!


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Manning Stainton Estate Agents - Pudsey

Written by the company

Family Run Community Driven

At Manning Stainton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • Mozart House Lidget Hill, Pudsey, LS28 7DT, Leeds, West Yorkshire, United Kingdom

  • 0113 256 5434

4.9

Excellent

TrustScore 5 out of 5

735 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(735)

1,394 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended!

Megan Hirst from Manning Stainton's was fantastic throughout the whole process. Usually having information before anyone else relating to the move.
Highly recommend!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Ellie

We had Ellie who was looking after us, she was always quick at getting back to us with any queries that needed answering or any information we needed and on top of that she was always lovely and attentive when speaking to her which made the process so much more relaxing as we felt we was in good hands.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great responsive service

Gemma and Rochelle were great. They kept me informed at every stage of the process so never had to chase them for an update and they were responsive to any queries I had. Great service so would recommend.

March 20, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We're happy to hear about your positive experience. It's great to know that you were well-informed throughout the process and that we were responsive to your queries. Thank you!

Manning Stainton Estate Agents

Rated 5 out of 5 stars

I have used Manning Stainton for both rental purposes and selling

I have used Manning Stainton for a number of years, from both a rental perspective and most recently selling a property. Service was excellent, kept me updated and there were a pleasure to deal with.

March 26, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We're happy to hear that your experiences with us have been excellent over the years. We appreciate your continued trust in our services, and we thank you for your positive feedback.

Manning Stainton Estate Agents

Rated 1 out of 5 stars

Our sale took 7 MONTHS

Our sale took 7 MONTHS! To complete. There was very little interaction from their so called “ move managers”just the odd 5word email or quick thirty second call on Friday afternoon to make it look like they were doing something! To my mind This company did very little to warrant their HUGE fee!

March 24, 2026
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Hi Joyce, i would be keen to have a chat with you regarding this to go into a bit more detail? We did communicate throughout the period and you were keen to keep the phone converstions very short. If you would like to email me on benjamin.banks@manningstainton.co.uk that would be great

Rated 5 out of 5 stars

Excellent service from Manning Stainton…

Excellent service from Manning Stainton when selling our house. We were kept informed every step of the way. Debbie, Rochelle and Gemma were especially helpful in guiding us through the sale process and keeping everything moving as smoothly as possible.

March 13, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We appreciate your positive feedback. We're happy to hear that our service was excellent, and we kept you informed throughout the sale. It's great that our team were helpful in guiding you through the process.

Rated 5 out of 5 stars

Bought a flat with Manning Stainton

Bought a flat with Manning Stainton, and I don't know how they could have provided better service; they were great! Debbie in the Pudsey office was extremely nice and helpful, answering all my questions as I was a newbie to the whole house-buying thing. I felt very taken care of - thanks!

March 24, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We're happy to hear that you had such a positive experience buying your flat. It's great to know that our team was so helpful, especially during your first home purchase. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent first home☺️lovely staff & service!

My experience was fantastic with Debbie and Sara from start to finish, they were very accommodating, friendly and professional at all time. This was the purchase of my first property and they both did an excellent job, I would recommend using Manning Stainton in the future for anyone else. I completed on Friday and the process of picking up the keys was also very smooth so I am very happy with the overall service. Thanks Debbie and Sara and to the rest of the team ☺️keep it up!

March 20, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We're so glad your first property purchase went smoothly with our team's support! We appreciate your kind words and are happy we could provide a friendly, professional, and accommodating service. Thanks for recommending us!

Manning Stainton Estate Agents

Rated 5 out of 5 stars

Kind and helpful treatment

I was very happy with the service l got from Manning Stainton, from selling my house 16 months ago to purchasing my apartment 2 weeks ago. Debbie at Pudsey branch was very helpful and kind and kept me informed regularily on what was happening. She made the process go through as smoothly as possible.
If l ever moved again ( which l don't think l will!!!) I would certainly go with Manning Stainton again.

March 20, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We're happy to hear about your positive experiences with both the sale and purchase. We appreciate your kind words regarding the helpful and informative service you received. It's great to know the process went smoothly for you. Thank you for recommending us!

Manning Stainton Estate Agents

Rated 5 out of 5 stars

Will recommend Manning Stainton to friends

It was a wonderful experience working with with Manning Stainton.
I viewed with houses.
Habib Ali is been a wanderful sales negotiator always available to answer any question always available to dissipate any doubt.
Will recommend Habib to friends and family

March 17, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you for such a lovely review! I really enjoyed helping you find the right home and I'm glad I could make the experience a smooth one. It means a lot that you'd recommend me to your friends and family. Wishing you all the best in your new place!

Rated 5 out of 5 stars

We recently sold our property with Manning Stainton and they were brilliant

We have recently sold our property with Manning Stainton and have been so pleased with their service and professionalism. Habib was our sales negotiator, and he was amazing. Always keeping in touch with us, organising our viewings around our schedule and coming back to us quickly if we had any queries. Special thanks also to Emma who did our valuation, who was also lovely and got everything sorted for us quickly. Thanks again to you all, and we will definitely use Manning Stainton again when needed.

March 17, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We appreciate you sharing your experience selling your property. We're so pleased our service met your needs and that the team was helpful in organizing everything around your schedule. We're glad you enjoyed working with us!

Manning Stainton Estate Agents

Rated 5 out of 5 stars

Debbie, Gemma & Rochelle

Debbie, Gemma and Rochelle all went above and beyond with my purchase. It was a long process (through no one's fault) and MS kept me in the loop the whole time. Excellent communication and a big thank you to them for keeping me sane!! Would recommend this team again and again!

March 6, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

We're happy to hear that our team kept you informed throughout the long purchase process. We appreciate your recommendation and are so glad they helped you during that time.

Manning Stainton Estate Agents

Rated 4 out of 5 stars

Excellent sales progression support

Bought a property marketed by Manning Stainton, and had regular contact with both Gemma and Rochelle during this process. Both were excellent, keeping in regular communication and doing everything they could to make sure the process went well. This was despite a huge error made by a solicitor earlier in the chain, resulting in significant additional complication. Would be very happy to buy a property through Manning Stainton again as a result of this.

Our experience of viewing properties marked by Manning Stainton was mixed (we saw quite a lot, since our house was on the market for a while). Some of their colleagues were great at the viewing, others seemed disinterested or knew nothing about the property. I'm sure this is hard when they have a lot of houses on the market, but at the time it made us feel we had made the right decision in using a different agent to sell ours.

March 13, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you so much for taking the time to leave such a detailed review — we really appreciate it.

I'm delighted to hear that Gemma and Rochelle looked after you so well, especially given the complications caused by the solicitor issue further down the chain. That kind of situation can be incredibly stressful, so it's great to know they kept things on track and communicated with you throughout.

I also want to thank you for your honest feedback regarding some of the viewings. You're right that consistency is really important, and it's something we're always working to improve. Every viewing should leave buyers feeling informed and looked after, so your comments are genuinely useful and have been passed on to the team.

We're glad we could help you find the right property in the end, and we'd love to help again in the future. Wishing you all the best in your new home!

Manning Stainton

Rated 5 out of 5 stars

Manning Stainton - Professional and Easy to Deal with.

Manning Stainton handled the sale of our property. All involved in the sale, and every team member we had contact with were very professional. The team managed the viewings, queries and negotiations, and despite some issues, with buyers pulling out and having to re-list the property, they achieved an asking a price we were happy with and the final sale went through without a hitch. We first met Emma who was our initial contact, advising us on the saleability of the house and a realistic asking price. Our main contact at Manning was Debbie, who guided us through the sales to completion. Debbie was very approachable and supportive throughout the sale process. We would definitely use Manning again to list any future house sales.

February 11, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you so much for this lovely review — it's great to hear you had such a positive experience with the team.

Selling a property isn't always straightforward, and having buyers pull out can be really disheartening, so I'm glad Emma, Debbie and the rest of the team were able to keep things on track and ultimately achieve a price you were happy with.

I'll make sure Emma and Debbie see your kind words — it'll mean a lot to them both. We'd love to help again if you ever decide to move in the future. Wishing you all the best!

Rated 5 out of 5 stars

Recent House Sale

Thank you to all the staff in our recent house sale. Everyone was knowledgeable about the process, helpful and friendly as we progressed from house viewings to completion. Gemma and Rochelle were actively in touch, keeping me up to date, making good links with all parties involved. They will be my go to Agency for any future house sales in the area.

March 6, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you so much for this lovely feedback — it's really kind of you to take the time.

I'm delighted to hear the whole team made the process a smooth one for you from start to finish. Gemma and Rochelle work incredibly hard to keep everything moving and everyone in the loop, so it's brilliant to know that came through in your experience.

We'd be more than happy to help again in the future. Congratulations on your sale and all the best!

Manning Stainton

Rated 5 out of 5 stars

Picked up my keys yesterday and over…

Picked up my keys yesterday and over the moon with how the whole process went. Every member of staff that dealt with me at Manning Stainton was kind, efficient, personable and fantastic at their jobs. Gemma and Rochelle looked after me during the process, called me regularly with updates and celebrated all the wins with me, 6 weeks from offer to acceptance is incredible and couldn't of been achieved without them. Deborah (Debbie) was just the person I would want to pick up my keys from, if that makes any sense, she made it feel as special as it was, despite it being something she does so regularly. The goodie bag was also a touch x

March 13, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

This is such a lovely review to read — thank you so much, and huge congratulations on picking up your keys!

Six weeks from offer to completion is fantastic, and that's down to a lot of hard work from everyone involved — including you! Gemma and Rochelle will be buzzing to hear how much you appreciated the regular updates and the way they celebrated the milestones with you. That's exactly the kind of experience we want every buyer to have.

And what you said about Debbie makes complete sense — key collection day is a big moment and she has a real knack for making it feel special. I'll make sure the whole team sees this.

Enjoy your new home and glad you liked the goodie bag too! You know where we are if you ever need us again.

Rated 5 out of 5 stars

Gemma and Rochelle were first class

Gemma and Rochelle were great. They were so proactive, kept me regularly updated on progress and what the next steps required are. They were easy to get hold of and very responsive. Exactly what you want from a first class service!

March 9, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you — what a great review!

Gemma and Rochelle will be thrilled to read this. Keeping you informed and being easy to get hold of is so important to us, and it's brilliant to know the team delivered that first class service for you.

Congratulations and all the best!

Rated 5 out of 5 stars

Gemma and Rochelle were great

Gemma and Rochelle were great. They were very responsive to all my emails, calls and questions and kept me updated with all the relevant details and information. Thank you!

March 2, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you for the lovely feedback!

It's great to hear Gemma and Rochelle kept you well looked after and on top of everything throughout the process. They'll be really pleased to see this. We're here if you ever need us again — all the best!

Rated 5 out of 5 stars

Great service from staff

Ellie communicated efficiently and was very friendly during the sale negotiation stage of our purchase

March 4, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you for the kind words! Ellie will be really pleased to hear this. We're glad the negotiation stage went smoothly for you and wish you all the best in your new home!

Manning Stainton

Rated 5 out of 5 stars

First Class Service - Property Purchase

The Pudsey Team for Manning Stainton have been first class in all aspects of my property search/purchase, both regarding viewings at several properties, and during all negotiations through to completion. Sara Wilson was especially proactive through the entire process, keeping me informed and chasing updates as needed. A sincere thank you for your collective efforts!!

March 5, 2026
Unprompted review
Manning Stainton Estate Agents - Pudsey logo

Reply from Manning Stainton Estate Agents - Pudsey

Thank you so much for this wonderful review — the whole Pudsey team will be chuffed to read it!

It's great to hear you felt well looked after from viewings right through to completion. Sara is fantastic at staying on top of things and making sure nothing slips through the cracks, so it's brilliant to see that recognised. We'll make sure she sees your kind words.

Congratulations on your purchase and enjoy your new home!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look