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Manuka Doctor Reviews 

4,829
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the products, often noting their positive health benefits. People appreciate the competitive pricing, great value, and the smooth, efficient ordering and delivery process. However, some customers also noted difficulties with product packaging, citing issues like harsh plastic lids and seals that are hard to open. A few other people also felt that orders were sometimes delayed or not received, and some expressed concerns about product quality, including short shelf life or unexpected reactions.

What people talk about most

Product

Clients share positive opinions on product quality, with many consistently praising the taste and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Customers consistently note positive experiences with price, often highlighting great value, competitive... See more

Order

Customers had positive experiences with order, finding the process easy and efficient, whether online or by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied

Rated 5 out of 5 stars

Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay. Annoyingly you have stopped doing the large hand pump hand lotion but she sai... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(4,829)

1,725 reviews in the last 12 months

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Rated 5 out of 5 stars

Lemon Honey Sweets.

Just love the sweets I use inhalers and the sweets really help to take thr dryness away,Also bought the Eye Cream lovely and soft on my skin, hopefully will get good results 😊

July 8, 2026
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Reply from Manuka Doctor

We are so happy to hear that our sweets are providing you with relief. We hope you continue to have positive experiences with our products.

Rated 5 out of 5 stars

Very easy to order and fantastic…

Very easy to order and fantastic website ! Was in NZ a few months ago and this honey company was recommended to me . Soothed my throat when I had a virus !!!!

July 6, 2026
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Reply from Manuka Doctor

We're so glad to hear that you found our website easy to use and that our honey provided comfort when you needed it most.
It's great to know that our product was recommended to you during your visit to New Zealand. ❤️

Rated 5 out of 5 stars

Great products and outstanding customer…

Great products and outstanding customer service. I use the honey, the soap, cleanser, hand cream, body butter, lip balm and eye serum and I love all of them. Highly recommended

April 24, 2026
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Reply from Manuka Doctor

Thank you for your kind review. We hope you continue to enjoy our products and the service we have to provide.

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site. Well packaged and arrived quickly. Excellent products, in particular the night time formula.

July 3, 2026
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Reply from Manuka Doctor

We're so pleased to hear that you found our site easy to navigate and that your order arrived quickly and well-packaged. We hope you continue to enjoy!

Rated 5 out of 5 stars

Excellent products and service

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I get are amazing, especially the Day Cream in a jar that you reintroduced, thank you. My only angst is that I do remain uncertain how to use the Hive points I’ve accrued when ordering but this does not detract from the excellent products.

July 2, 2026
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Reply from Manuka Doctor

Thank you for your excellent feedback!
Any issues with applying your points please get in touch via phone or email and our team will happily assist

Rated 3 out of 5 stars

Great product but awful packaging

I would give 5 stars but the packaging of the actual honey is 9 times out of 10 impossible to open. I don’t know who is to blame for this but the plastic lids leave harsh spikes which I cut my finger on and the pull and peal seals always require a knife to remove as they are secured too strongly and the tab is too short to get a grip on. Other than the awful plastic bottles they come in the product itself is great which is why I keep buying it. I just loathe the packaging

September 1, 2025
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Reply from Manuka Doctor

Appreciate your honest feedback. We are glad to hear you enjoy our Honey and will keep returning ❤️

We seal our jars tightly to ensure they stay secure during their journey from New Zealand.

Here are a couple of tips that might help, if not already tried.

🍯Run the lid under warm water for a minute or two to help loosen it.

🍯Gently use a blunt object to break the seal around the edge of the lid — this often makes it much easier to twist open.

🍯Use a jar opener

🍯Wearing rubber washing up gloves to help with grip.

Rated 5 out of 5 stars

Good stuff

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on its own. I also take Gaviscon Advance .
Certainly it isn't making things worse which normal honey might.I put a little into tepid chamomile tea and have one to three teaspoonfuls of it after food or drink.I have read that lower strength might be just as effective but only tried this one so far.Plus I don't know if they were referring to every type of sore throat.

June 29, 2026
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Reply from Manuka Doctor

We're glad to hear you're finding our honey helpful. Appreciate you sharing your method of use with us. Your feedback regarding the effectiveness of different strengths is also very valuable. We hope you continue to enjoy!!

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