Maplin Reviews 

Paid for postage, took 3 days longer than quoted. When it arrived it didn’t work. Looked like a cheap third party product placed in Maplin bag. Nothing good about this experience.

Well packed, short delivery with good service and the product looks good.

Confusing delivery information although delivery was prompt and luckily I was around to accept it.
However, the product that I purchased a

Maplin 4 Port (1 x USB-C PD / 3 x USB-A 3.0 QC) 65W GaN USB Laptop Charger with 1.2m Cable

arrived minus any cable whatsoever and when I tried to use an existing USB-C cable it would not work at all and another cable that I bought will charge my phone but not my laptop. I have since found out that I need a USB-C PD cable and someone at the library showed me one and used it with my plug to charge my laptop.
I have advised Maplin that my plug arrived without a cable and after providing all the details they requested regarding my order and my laptop they have just decided to repeat their request for the information which they have confirmed they already have, this filibustering is clearly meant to discourage me and make me go away and so voiding them of their obligations to me.
When Maplin had physical stores like my local one on Great Portland Street in London the staff always were helpful and respectful and did not treat me with the contempt that the online staff have decided to do.
I am disgusted by the response of the person I have been corresponding with at Maplin and believe this person has no place in a customer service department.
I would go so far as to advise anyone that is considering buying from Maplin to purchase from a reputable company like John Lewis or to visit the store of a high street retailer and then you will be able to avoid spending your money only to have the headache of having to laboriously search out for a suitable cable at extra expense and time which you assumed would have bee taken care of by your decision to buy online.
I regret spending hundreds of pounds over the years when I see what this company has now become.
What a waste of a good name

Easy to purchase and quick delivery! Love my purchase.

Searched on website easily and placed order without problem. The package of two items was delivered within the time frame expected and as it was tracked, I could easily follow its progress.
The items were: Maplin a 65W 2-Port GaN Fast USB Wall Charger which works as expected and feels a solid entity, together with a Maplin USB-C to USB-C 3.2 Gen2 100W 10Gbps Super Speed Cable which seems fine. The only comment I would make is that both items feel weighty which might be an issue when travelling.

Item delivered quickly with good communication re delivery. Recommended company! I’ll buy from Maplin again!

The power bank was delivered as per the advice note, securely packaged, by the FedEx courier.
As for the actual power bank, I need more information about it and how to use it properly (I’m very much a novice with all things technical) so consequently I can’t see how it works with the heated cushion I actually bought it to use with, plus my iPhone to use it with when I have one of the many power cuts in my area. More instructions are required for numpties such as me.

Ordered some batteries, had them at 08:15 the next morning! The week before Christmas too! Lighting quick service

Really poor service and delivery times. 10 days for 2 x packs of batteries 👎🏼

Good company.
Great courier FED EX!!!
Good communication
Driver phones on company phone.
Delivery done
No problem.

Avoid. False advertising! Ordered wireless earphones, received totally different item from the one that is advertised on their website, not only design but also technical features. Just completely different stuff. Emailed their customer service with pictures and comparison- no reply at all like nothing happened.

Easy orfering, fast delivery & quality product. Who could ask for more. Well done you!!

No problems. Asked a question before purchase that was answered then ordering/delivery was good.

Super fast delivery.

Fantastic service! Thanks

Did not know these batteries could be available to seek out and change when possible quite cheap n quick to order and receive

The tracking devise wasn’t straightforward but I managed to work out that my parcel would arrive between 15-10 and 16-10. It didn’t arrive. Then at 16-50 I looked again and saw that eta was between 16-10 and 17-10. Again it didn’t arrive. Then at 17-30 I looked again and it said that an attempt was made at 15-10 to deliver but there was no answer so the parcel will be delivered the next day.
Well, my wife was at home the whole time and had put our three dogs in the kitchen for 3 hours so they wouldn’t bark at the delivery driver.
The next day, I did not get a notification when the parcel would be delivered and my wife found the parcel in the afternoon on our doorstep. The delivery driver didn’t attempt to alert the household of the delivery at the time.
He showed that he was quite prepared just to dump expensive equipment on the doorstep today so why didn’t he do the same the previous day (if he actually came to our house) ?

USB-C to DisplayPort cable ordered Tuesday afternoon, delivered to me on Friday - simple and low cost. Replaced a cable that had broken.