Amazing experience. Pete had a slight issue with his website upon my ordering, however he contacted me immediately and offered options to resolve the issue. He was super friendly and helpful, and I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered Mon evening. No dispatch email. Emailed to find out it may be dispatched on Thur. I ordered for it to arrive by weekend; not for a leisurely dispatch time of 3+days, with a proposed d... See more
Company replied
Excellent online store. First class service, communication is brilliant, they were quick to let me know the game's release was delayed, they made sure the game was with on the day it was released.... See more
Company replied
Great quick and very affordable, and brilliant customer service Great experience and when looking through the site which is easily navigated, there are options for all which vary in price which... See more
Company replied
Company details
Written by the company
MaponusGaming.co.uk is an ecommerce site offering video games, consoles and various merchandise. I am an independent video gaming retailer based in Mountain Ash in the South Wales Valleys. I treat every customer as I would like to be treated and I offer outstanding customer service. Let me know if there is anything I can do to help.
Contact info
6 The Triangle, CF45 4BA, Mountain Ash, United Kingdom
- 07506833195
- sales@maponusgaming.co.uk
- www.maponusgaming.co.uk
4.6
Excellent
42 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
I ordered a copy of New Pokémon Snap, dispatch was super quick and it arrived well packaged. Communication was excellent throughout. I'd happily shop again with Maponus Gaming.
December 27, 2024
Reply from Maponus Gaming
Hi Sara D, thank you for taking the time to leave me a positive review. I am glad to hear that you are happy with my packaging, communication and overall service, I look forward to dealing with you in future. Regards Pete
Fast delivery
December 11, 2024
Reply from Maponus Gaming
Hi Tania, thank you for taking the time to leave me a positive review. I am glad to hear that you are happy with the service that I provide, I look forward to dealing with you in future. Regards Pete
Brilliant price
Brilliant price, great service and communication and quick delivery many thanks
November 18, 2024
Reply from Maponus Gaming
Hi Scott, Thank you for taking the time to leave me a positive review, I am glad that you are happy with my pricing, communication and delivery time scales. I look forward to dealing with you in future. Regards Pete
Reply from Maponus Gaming
Hi P Lynch, Thank you for taking the time to leave me a positive review it is very much appreciated. I am glad that you are happy with my pricing and service. I look forward to dealing with you in future. Regards Pete
Reply from Maponus Gaming
Hi Tina, thank you for taking the time to leave me a positive review. I look forward to dealing with you again in the future. Regards Pete
Excellent customer service and great…
Excellent customer service and great communication!
October 10, 2024
Reply from Maponus Gaming
Hi Tiija thank you for taking the time to leave a positive review. I am glad that you are happy with my customer service and communication I aim to provide exceptional customer service. I look forward to dealing with you in future. Pete
A Controller and So Much More!
I purchased a split pad controller that I was desperately searching for in new condition, and almost had given up hope. But Maponus Gaming delivered that in perfect condition and SO MUCH more.
Pete was very effective and approachable with communication, answering any queries and offering a friendly service. Delivery was fast and had detailed tracking information, providing great peace at mind.
I cannot recommend Maponus Gaming enough! If you're looking for high quality service, communication, delivery–and for all your gaming needs–then look no further. I've bookmarked the website and I look forward to using it again!
September 7, 2024
Unprompted review
Reply from Maponus Gaming
Hi Nathan, Thank you for taking the time to leave a positive review, I am glad that you are happy with the product and the service that I offer. I look forward to dealing with you again in the future. Pete
Reply from Maponus Gaming
Hi Scott, I am glad to hear that you are happy with the website and the service that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Perfection
Tip-top service, communicative of everything, a good price on the controller and it arrived nice and quickly. Can't ask for any more and will be shopping here again!
February 8, 2024
Unprompted review
Reply from Maponus Gaming
Hi Diggy's Dungeon, I am glad to hear that you are happy with the prices and services that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Great price and fast delivery.
December 5, 2023
Reply from Maponus Gaming
Hi Nathan, I am glad to hear that you are happy with the prices and services that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Fast delivery and reasonable price
December 11, 2023
Reply from Maponus Gaming
Hi Richard thank you for taking time to leave me feedback it is really appreciated. I am glad to hear that you are happy with the service and prices that I offer. I look forward to dealing with you again in the future. Pete
Used game prices for brand new games
Used game prices for brand new games. I searched the web for the best rice for this game (Deathloop) on PS5. The price from Maponus was between half and a third of most others. A great find and I'll be back for more as soon as I've completed Deathloop, which, now I've started playing it, could be a while to be fair. Highly recommended.
September 1, 2023
Reply from Maponus Gaming
Hi Mr Wood thank you for taking the time to leave feedback it is really appreciated. I am glad that you are happy with the service and I hope that you enjoy the game. I look forward to dealing with you in the future. Pete
Excellent online store.
Excellent online store.
First class service, communication is brilliant, they were quick to let me know the game's release was delayed, they made sure the game was with on the day it was released. I will certainly be using them again to buy games in the future can't recommend them highly enough.
August 8, 2023
Reply from Maponus Gaming
Hi Sheena thank you for taking the time to leave feedback it is really appreciated. I am glad that you are happy with the service that I provide and I look forward to dealing with you in the future. Pete
Amazing company, amazing staff
The whole experience from finding the Lego Hobbit for the ps4 through to purchasing it was easy as can be, fast friendly and on time. Thank you all. I am looking for a Lego dimensions portal for the ps4? is you know anyone
July 9, 2023
Reply from Maponus Gaming
Hi Paul, Thank you for leaving a review it is really appreciated. I am glad that you are happy with the service I provide and hope that you enjoy the game. Looking forward to dealing with you in the future. Pete
Good price and arrived bang on time.
February 7, 2023
Reply from Maponus Gaming
Thanks for leaving me my 1st ever trust pilot review. It's really appreciated
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.