Maps International Reviews 

489
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We initially received the wrong product, but one call to the office and a replacement was sent out very quickly! Top marks to Maps International for customer service, and especially for publishing a... See more

Rated 5 out of 5 stars

I really loved quality and style of map I bought. Shipping was OK fast to Finland and issue with customs was quickly handled from customer service. Would recommend for map needs!

Rated 5 out of 5 stars

From raising the order online to delivery at home less than 24 hours. This was a large map printed on canvas/wood with our names and other detail. Fabulous and looks amazing in our dining room with... See more

Rated 3 out of 5 stars

Map Arrived on time, and nice size BUT Small black vertical lines on map about Quatre inch long about 6 of them, Hardly noticeable but only noticed after threw all packaging away. Doesn't spoil it... See more

Company replied

Company details

  1. Interior Designer

Written by the company

Online Map Store | Buy maps online from Maps International's huge online map selection - 30,000 wall maps. Buy a world wall map, travel guide or browse all our wall map range


Contact info

4.1

Great

TrustScore 4 out of 5

489 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(489)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It was rubbish!

March 2, 2022
Maps International logo

Reply from Maps International

Hi Karen,
Sorry to hear you are unhappy with your purchase, please contact us via your order if we are able to assist you.
Kind regards
Customer Service
Maps International

Rated 5 out of 5 stars

Lovely map

I bought the Medium Classic World Map (Paper Single Side Lamination). It is a lovely map with very clear to read and understand placenames and country deliniations. I am very surprised how clear the print is even though the words need to be so tiny. It is pleasant just to put it on a table, pull up a chair and study it in detail, but it would be also attractive to display on a wall. The lamination is only on one side but I have not deleted a star for this because it is such a lovely map in every other way and I added some self adhesive plastic to the back to protect it. It was delivered well packaged in a tube.

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

World wall political map - huge!

I ordered the huge World Wall Political Map, laminated with hanging bars. It is an excellent quality map, exactly what I wanted and expected. Delivery was very quick, better than the estimated timeframe. Would highly recommend.

February 8, 2022
Rated 5 out of 5 stars

Excellent service and really happy with…

Excellent service and really happy with the ‘huge’ World map. It arrived promptly and was very well packaged. Can genuinely recommend, and would definitely order again.. if I ever need another extremely large wall map!

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Won’t purchase from here again

Ordered item as a Christmas present on 12th December and received a confirmation email that it would arrive by 16th December. It is now 9pm on 21st December and has still not been received. When I contacted customer services to find out where it was they informed me that they cannot even track the postage as they use second class postage. Really disappointing as this was part of an important Christmas present which now won’t be received.

December 21, 2021
Unprompted review
Maps International logo

Reply from Maps International

Hello,
Sorry to hear this, we offer three types of service, next day tracked, priority 1st class or free 2nd class. I am sincerely sorry but 2nd class is not a tracked service but we shipped immediately so it should arrive in time.
Kind regards
Kate

Rated 3 out of 5 stars

Speedy and prompt service and its a…

Speedy and prompt service and its a very nice map, but with one error. Taiwan is shown as part of China, which of course is wrong as Taiwan is still a free country despite China’s threats. I guess China must have some involvement in producing this map. I try not to buy Chinese products.

December 4, 2021
Maps International logo

Reply from Maps International

Hello,
Thank you for your purchase and feedback. Our maps are designed and made in the UK and follow the united nations guidelines to depict the countries. I hope this explains the reason behind the borders.
Kind regards
Kate

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered day after placing order. Well packaged. Have not opened as a present, so hoping quality of product matches up with the service

December 2, 2021
Rated 1 out of 5 stars

I was supposed to receive my package…

I was supposed to receive my package last Wednesday its been a week now still not arrived. Even I send email but nobody replied. Not happy with the service.

November 8, 2021
Maps International logo

Reply from Maps International

Hello,
I am very sorry your order was delayed. I can not see an email was received by us, I can see it was estimated to arrive by the 4th November. Our free delivery is sent Royal Mail 2nd class, unfortunately this is not a tracked service. As your order still had not arrived by 12th we resent the parcel. My sincere apologies for the inconvenience caused.
Kind regards
Maps International

Rated 5 out of 5 stars

Wonderful map!

Excellent product and arrived well packaged and on time. I needed help beforehand with size of maps and my questions were answered within hours and with helpful suggestions. Would highly recommend product.

November 6, 2021

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