Maps International Reviews 

489
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We initially received the wrong product, but one call to the office and a replacement was sent out very quickly! Top marks to Maps International for customer service, and especially for publishing a... See more

Rated 5 out of 5 stars

I really loved quality and style of map I bought. Shipping was OK fast to Finland and issue with customs was quickly handled from customer service. Would recommend for map needs!

Rated 5 out of 5 stars

From raising the order online to delivery at home less than 24 hours. This was a large map printed on canvas/wood with our names and other detail. Fabulous and looks amazing in our dining room with... See more

Rated 3 out of 5 stars

Map Arrived on time, and nice size BUT Small black vertical lines on map about Quatre inch long about 6 of them, Hardly noticeable but only noticed after threw all packaging away. Doesn't spoil it... See more

Company replied

Company details

  1. Interior Designer

Written by the company

Online Map Store | Buy maps online from Maps International's huge online map selection - 30,000 wall maps. Buy a world wall map, travel guide or browse all our wall map range


Contact info

4.1

Great

TrustScore 4 out of 5

489 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(489)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Canvas & wood map

From raising the order online to delivery at home less than 24 hours. This was a large map printed on canvas/wood with our names and other detail. Fabulous and looks amazing in our dining room with all the points we have visited around the world with more to come. Packaged in a substantial cardboard box to protect from damage and delivered by DHL. Absolutely 1st class service, thank you.

July 8, 2022
Rated 1 out of 5 stars

Goods were delayed and damaged

Goods were delayed and damaged. Map not usable when it arrived.

July 7, 2022
Maps International logo

Reply from Maps International

Hello,
I am very sorry to hear this, Please contact us via your order and we will be happy to resolve this for you. Apologies for any inconvenience caused,
Kind regards
Kate

Rated 5 out of 5 stars

First Impressions

My first impressions are that this is just what I need for keeping a visual record of the countries that I visit. I will need to use it before giving any more feedback.

June 3, 2022
Rated 4 out of 5 stars

The maps are fabulous

The maps are fabulous! My only complaint is that I didn’t get any communication such as order confirmation or shipping notification. I see now that I needed to log into my account for that information. The payment portion of the website was difficult, as well.
The maps arrived in excellent time.

May 25, 2022
Unprompted review
Rated 1 out of 5 stars

Sent wrong map

April 10, 2022
Maps International logo

Reply from Maps International

Hello,
I am very sorry you received the wrong map. This was human error and the map was swapped for the correct one as soon as you made us aware of our error. Apologies again for the inconvenience caused.
Kind regards
Maps International

Rated 5 out of 5 stars

Very helpful

Very good and quick customer service. Needed a map printed in French and they were very helpful. Map arrived on time all as I wanted and needed. Definitely recommend

April 3, 2022
Rated 5 out of 5 stars

Great reaction to damage in transit

My Giant World Map arrived first thing and sadly, the tube had a large dent in it. Suffice to say that the contents were damaged beyond use. After a quick call a photo and an email, a replacement arrived 24 hours later. A fantastic example of pro-active customer service.

March 18, 2022
Unprompted review

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