MarCloud Consulting Reviews 28

We approached Marcloud with an unusual set of requirements in late July 2020, with the hope that the project could be delivered by early September.

Not only was the work delivered on time and to spec, but the quality of support and consultation from Tom, Matt, and the rest of the Marcloud team was fantastic.

We've ended up with a unique custom system that meets our needs, and excellent documentation and collateral that demonstrates the attention to detail of the Marcloud team.

The entire team at MarCloud were fantastic to work with on our recent Pardot project. They provided clear timelines and communication throughout and produced professional and concise documentation and videos for our team as part of their wrap up.

We couldn't recommend them highly enough!

Our experience working with Marcloud was top notch. The team's expertise coupled with their extensive documentation helped our company successfully adopt Pardot and take advantage of key features like engagement studio and Pardot forms. Highly recommend!

Experience with Marcloud has been the best possible. Would highly recommend.

I've had pretty frustrating experiences with a lot of Pardot consultants in the past, so when MarCloud came through and offered a free Pardot audit, I said, "Why not?" Fast forward several months, I have been nothing but extremely satisfied with their services. They've not only demonstrated a firm grasp over Pardot + Salesforce that results in creative custom solutions that fit our current setup but also have shown an incredible dedication to responsive and thorough client management. Jake has been an absolute pleasure to work with, and I'm thrilled to have already seen great results from the hard work he and his team have put. He has a knack for easily breaking down technical concepts/processes (which you are bound to run into when working on Salesforce or Pardot) in layman's terms.

Don't waste your time shopping around to find the best agency that'll meet your needs - MarCloud is just that.

The team at MarCloud has provided us with a level of guidance and expertise that is unrivaled. Whether wrestling with native support, or trying to hunt down solutions through Google searches and video tutorials, we were always unsatisfied with results and we really were unable to tap into Pardot's full capabilities. With MarCloud's help, though, we've been able to get caught up on best practices, and we're already seeing results. No matter the question we have, the team has a solution. They've saved me countless hours and, by avoiding an expensive hire, many dollars, too. On top of that, they're patient, fun to work with, and super understanding.

If your business needs Pardot to thrive, and if you're anything less than a Pardot/Salesforce wizard, MarCloud can help you!

Tom and the team have delivered numerous Pardot projects for us on time and to a super high standard.

Tom and Jake’s knowledge on Pardot and Salesforce are second to none. They’ve supported us in making sure we have the basics set up well through to creating in-depth and creative engagement studios that have allowed us to attract and track more new business into the organisation.

All the projects have been finished on time, which have included some tight turnarounds that they have taken in their stride, with nuances and detail about the org kept in mind to make sure it’s business suitable and met our needs.

After working with the team for a year or so, I would have no hesitation in recommending them. Professional, intuitive and easy to work with.

Top work all round and looking forward to continuing to work with them in the future.

Jon

I turned to MarCloud Consulting in order to have custom, flexible, and brand specific templates in Pardot that we would be able to use for a variety of use cases. Tom from MarCloud Consulting blew away my expectations with both the quality of work as well as making as many iterations as we needed in order to get everything just perfect.

The timing of these pages came at a critical time for our company, and being able to utilize them immediately, we quickly saw the marketing funnel impact of these pages. I would highly recommend MarCloud Consulting if you are in the need of Pardot consultants.

Our company has been struggling with an incorrect setup of our Pardot workflows and content download processes. We hired Tom and his team to help us set up these processes in a cleaner and more efficient way, and they did an excellent job!

The communication was very fast and easy through the project management tool they provided and within no time we had a great process mapped out and implemented for us.

We had weekly catch up calls and emails where we were given the status of the project and where we could ask any questions we had. Tom answered all of our questions competently and made sure that we were confident in using the Pardot elements he had set up for us.
We look forward to working with MarCloud again in the future and wish the company all the best.

- Flora and the ecosio marketing team

As our organization's marketing department grew and our campaigns become more robust, we desperately needed to incorporate a marketing automation system. With a stale Pardot instance at our disposal, we needed strategic and hands-on expertise to help us map both a long-term and short-term strategy for optimizing Pardot and implementing it alongside our existing sales funnel and processes. Within the first week of partnering with MarCloud, they felt like an extension of our team and were just as invested in the success of this project as we were. They keep even the smallest details/nuances about your organization in mind, are thoughtful and proactive in recommending steps to future proof our systems, and always offer solutions to any challenges we face. I can always count on Jake and Tom to keep track of the details, keep us on course, and consider the implications of every decision that is made.

A few months later, we are still partnering closely with MarCloud. As is often the case, our needs have continued to grow and MarCloud has been swift to pivot and respond to all of our needs. Even serving as a quick sounding board with one-off questions.

I have worked with many agencies in my career and I am incredibly impressed with the level of professionalism, organization, and trustworthiness that MarCloud exudes. They truly make me feel like I am their only client.

Would highly recommend!

Tom and his team at MarCloud have been amazing in helping SPI Lasers sort out our automation issues within Pardot, effortlessly guiding us through the complexity of the ParDot system and how to correctly tie it in to SalesForce.

If you need cost effective help getting the most out of ParDot I would highly recommend giving MarCloud a call.

M Wallis - Head of Marketing Communications
SPI Lasers

I had some question about a mail template we build for Pardot. Tom Ryan of Pardot was very quick with his responses and he has solved a problem that we had. Everything is working great now!

Thanks Tom & Pardot for this great service! We appreciate that.

Roel van Haandel

MarCloud is everything you want from an agency to work with. Deep knowledge, almost instant availability, high quality work standards and excellent communication. We've been working for almost a year now on multiple projects and it's been a great experience so far. These guys are great professionals and nice people to work with!

Amazing service, thorough content and great expertise! I find everything Pardot related here. Great job!

MarCloud is an expert in everything Pardot and Saleforce. Their deep expertise coupled with efficient workflow optimization and business understanding has helped our organization maximize the power of these tools to better market, organize and manage our current and future opportunities. Working with MarCloud offers nothing but opportunity!

It has been great working with Tom. He's a real expert in all things Pardot and has helped our company tackle individual issues as well as recommend best practices, following a thorough audit. I would recommend anyone trying to get grips with Pardot!

Tom has been a great supplementary resource to lean on for our already experienced team due to his extensive Pardot knowledge and being highly responsive to service requests. We are US based and this hasn't been a problem, I would recommend working with MarCloud.

Absolutely love working with Tom, he is an expert in both Pardot and marketing process. We have completed 3 successful projects so far with him and looking forward to working with him more this year.
Would not hesitate to recommend him!

About 12 months ago we bought our Pardot license and engaged a company to help train us and implement it. It was disappointing. The training for confusing and the implementation hit and miss. I needed to find someone who really knew what they were talking about.

That's when I found Tom Ryan and he has transformed our Pardot implementation. Step by step he helped us to establish a robust instance and now we are seeing prospects turning to leads to closed sales.

What we like most about Tom are his practical approach, his ability to get things done quickly and the clear and timely communications.

If you want to get value from your Pardot investment you would do well to get Tom involved.