Everything arrived as expected and the delivery guys were really helpful and careful with the large sized and heavy items. The prices were very competitive. We are in the process of having a new kitch... See more
Company replied
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Review summary
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Reviews shaping this summary
Amazing service and value. Changed delivery time with no problems at all. The delivery/fitting team were extremely pleasant and helpful even when there was a slight issue with the location. The onl... See more
Company replied
Excellent service. Our American fridge freezer had died and we needed a replacement . This company offered the best deal and delivered on a bank holiday. The 2 men from the company who delivered , In... See more
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Today we had a Hisense fridge freezer delivered and the delivery guys went above and beyond for us, rather than bring it to the front of the house to have to manoeuvre it through 3 different rooms the... See more
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Company details
Written by the company
You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
Marks Electrical Details
Written by the company
- In business for over 30 years!
Contact info
Boston Road, LE4 1AU, Leicester, United Kingdom
- 0116 2 514 513
- sales@markselectrical.co.uk
- www.markselectrical.co.uk
4.8
Excellent
116K reviews
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EXCELLENT SERVICE, LOVELY GUYS
Had a call from delivery guys to say exactly when they would arrive, they were courteous and made me feel at ease . Excellent service from Craig and EV.
May 28, 2026
Reply from Marks Electrical
We're so pleased to hear our delivery team provided excellent, courteous service and kept you informed. Thank you for your kind words!
Kind regards
Marks Electrical Customer Service Team
Friendly team with great service
Fast response to questions, easy to order and fast delivery. Delivery team were great, turned up within the 2 hour slot provided and delivered to where I wanted it. Very friendly delivery team.
May 29, 2026
Reply from Marks Electrical
We truly appreciate your positive feedback! We are delighted to hear about our fast responses, easy ordering, and excellent delivery service.
Kind regards
Marks Electrical Customer Service Team
Had an amazing experience from the team…
Had an amazing experience from the team at Marks Electrical today. Really helpful and friendly guys delivering my son’s new bike. They even took away the box it came in so we didn’t need to dispose of it ourselves. 👍🏻
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We're glad to hear our team provided such a helpful and friendly delivery experience for the new bike.
Kind regards
Marks Electrical Customer Service Team
Great delivery from these guys
Great delivery from these guys. So helpful and went above and beyond what they needed to do.
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We're so happy our delivery team was helpful and went above and beyond.
Kind regards
Marks Electrical Customer Service Team
Reply from Marks Electrical
Good morning,
hank you for taking time to review our service.
We are pleased you are happy with our service, and hope you will order with us again.
Kind regards
Marks Electrical Customer Service Team
Unbeatable price and great delivery…
Unbeatable price and great delivery experience by Craig & EV
May 29, 2026
Unprompted review
Reply from Marks Electrical
We are so glad you had a great delivery experience and found our pricing unbeatable!
Kind regards
Marks Electrical Customer Service Team
Reply from Marks Electrical
We appreciate your positive feedback! We are so happy your delivery was on time and fuss-free.
Kind regards
Marks Electrical Customer Service Team
really good online system and ordering…
really good online system and ordering - shame the delivery was later - but hey everything else makes up for this
May 8, 2026
Reply from Marks Electrical
We're glad you enjoyed our online system. We appreciate your understanding regarding the delivery delay.
Kind regards
Marks Electrical Customer Service Team
Terrible Customer Experience with No Ownership
A very poor experience from Marks Electrical with the issue STILL not resolved.
I purchased a Samsung frame TV on 16th November, it arrived with a mark on the screen, I contacted Marks Electrical right away. Engineers have come to inspect the TV with no clear resolution. I have had to have more than 20+ instances of communication with calls and emails chasing a resolution since November almost every time me having to chase for an update.
I have spoken with countless different members of staff (Elle Thorne, Amy Johnson, Sarah English, Carly Wilson, Stevie Wright) with nobody seemingly taking ownership.
It has been a month since my last update which was 'I apologize for the delayed resolution. I am currently following up with the manufacturer and will provide you with an update as soon as I receive any information regarding your case' from Amy Johnson.
I have been offer a partial refund, been told the engineer confirmed there was an issue with the TV but still I am with a product which clearly has a mark on the screen and no resolution.
I hope the team see this and respond as nobody is responding to me or providing me any updates like a customer service team should.
May 28, 2026
Unprompted review
Brilliant team
Brilliant team, took away old machine and noticed damage to new one, arranged an alternative straight away and new delivery. Careful in the house and lovely people.
May 29, 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear our team provided such brilliant service, swiftly arranging a new delivery and being careful in your home.
Kind regards
Marks Electrical Customer Service Team
Reply from Marks Electrical
We appreciate your positive feedback! We are so happy our delivery was punctual, friendly, and speedy.
Kind regards
Marks Electrical Customer Service Team
Those who delivered the thing were nice…
Those who delivered the thing were nice and their customer service was very good.
May 19, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We are so happy our delivery team was nice and provided very good customer service.
Kind regards
Marks Electrical Customer Service Team
Great communication & delivery
Great communication. Great delivery team(cheers Mark and Ev). Efficient and a well priced.
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We're happy you had a great experience with our team and pricing.
Kind regards
Marks Electrical Customer Service Team
What a fantastic experience
What a fantastic experience. The washing machine was cheaper through this company but not only that the delivery drivers were amazing, so friendly and helpful, efficient and made it seem effortless to fit. Thank you so much Baz and Sheptin ☺️
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your fantastic feedback and 5-star rating! We're delighted to hear about your positive experience with your washing machine and our delivery team.
Kind regards
Marks Electrical Customer Service Team
Reply from Marks Electrical
We appreciate your positive feedback. We are glad you enjoyed our service.
Kind regards
Marks Electrical Customer Service Team
Ordered online
Ordered online, quick and easy to order. Collected from the depot. Excellent choice and service, I have used Marks Electrical many times and always recommend to friends and family, they are my go to for white goods. Staff always helpful and friendly. Great prices too!
May 23, 2026
Reply from Marks Electrical
We're so pleased to hear about your quick and easy ordering experience and excellent service! We appreciate you recommending us to friends and family. Thank you for your wonderful feedback!
Kind regards
Marks Electrical Customer Service Team
Great delivery and installation service
May 29, 2026
Reply from Marks Electrical
We appreciate your positive feedback! We are so glad our service was great.
Kind regards
Marks Electrical Customer Service Team
Perfect washing machine installation
We ordered a washing machine and it was delivered and installed two days later!
The delivery and installation team, Craig & Sev, were friendly and polite. They took extra care installing the new machine even helping with moving other appliances which were obstructing the installation. A perfect job from start to finish.
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We're happy to hear that your washing machine was delivered and installed so quickly. It's great to know our team was friendly, polite, and took extra care with the installation.
Kind regards
Marks Electrical Customer Service Team
Great price, great delivery team
Really happy with Marks Electrical. Great price, and the delivery team were brilliant - super quick, efficient and friendly chaps. Couldn’t have asked for more. Would definitely use them again!
May 29, 2026
Unprompted review
Reply from Marks Electrical
We're so happy you had a great experience! We appreciate your kind words about our prices and brilliant delivery team. We look forward to serving you again!
Kind regards
Marks Electrical Customer Service Team
No hassle with buying or changing my…
No hassle with buying or changing my order—great customer service and smooth experience.
October 24, 2025
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