Everything arrived as expected and the delivery guys were really helpful and careful with the large sized and heavy items. The prices were very competitive. We are in the process of having a new kitch... See more
Company replied
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Review summary
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Amazing service and value. Changed delivery time with no problems at all. The delivery/fitting team were extremely pleasant and helpful even when there was a slight issue with the location. The onl... See more
Company replied
Excellent service. Our American fridge freezer had died and we needed a replacement . This company offered the best deal and delivered on a bank holiday. The 2 men from the company who delivered , In... See more
Company replied
Today we had a Hisense fridge freezer delivered and the delivery guys went above and beyond for us, rather than bring it to the front of the house to have to manoeuvre it through 3 different rooms the... See more
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Company details
Written by the company
You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
Marks Electrical Details
Written by the company
- In business for over 30 years!
Contact info
Boston Road, LE4 1AU, Leicester, United Kingdom
- 0116 2 514 513
- sales@markselectrical.co.uk
- www.markselectrical.co.uk
4.8
Excellent
116K reviews
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Great price, great delivery team
Really happy with Marks Electrical. Great price, and the delivery team were brilliant - super quick, efficient and friendly chaps. Couldn’t have asked for more. Would definitely use them again!
May 29, 2026
Unprompted review
Reply from Marks Electrical
We're so happy you had a great experience! We appreciate your kind words about our prices and brilliant delivery team. We look forward to serving you again!
Kind regards
Marks Electrical Customer Service Team
No hassle with buying or changing my…
No hassle with buying or changing my order—great customer service and smooth experience.
October 24, 2025
Very disappointed with the customer…
Very disappointed with the customer service from Marks Electrical. We bought all of our kitchen appliances from them and spent around £4,000 in total. After our kitchen was installed, we realised that one of the cupboards was slightly smaller than expected, meaning the cooker hood we purchased would not fit properly.
We immediately ordered another suitable hood from Marks Electrical and asked if they could help us by allowing an exchange or return of the original one. Unfortunately, they refused because the return deadline had passed by just 2 days.
I understand companies have policies, but when a customer spends a significant amount of money and is buying a replacement product from the same company, I would expect at least a little flexibility and goodwill. It’s very disappointing to feel that customer loyalty means so little.
The products themselves are fine, but the after-sales support has left a bad impression.
Order Number:
SO-467539
This is correct one, copied from email.
May 29, 2026
Unprompted review
Reply from Marks Electrical
Good afternoon,
We are sorry you are unhappy with our service, if you could please advised the sales order number for this as the one given is incorrect.
We will then make contact to discuss further.
many thanks for your help in this matter.
The sales person Mr Evander dubies was…
The sales person Mr Evander dubies was very helpful and gave a great price for fridge frezzer. Just waiting for delivery now
May 29, 2026
Unprompted review
Reply from Marks Electrical
We're happy to hear our salesperson was helpful and provided a great price. We hope you enjoy your new fridge freezer!
Kind regards
Marks Electrical Customer Service Team
what was promised-delivered…
Exactly what was promised-delivered when it was promised - excellent
May 29, 2026
Reply from Marks Electrical
We appreciate your 5-star review! We're glad we delivered as promised.
Kind regards
Marks Electrical Customer Service Team
Helpful delivery drivers and a great…
Helpful delivery drivers and a great price
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We are glad our delivery drivers provided great service.
Kind regards
Marks Electrical Customer Service Team
All good
All good. Great product, right price, quick and great delivery.
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We are happy you enjoyed our product and service.
Kind regards
Marks Electrical Customer Service Team
Fantastic
Always very helpful, Dean Bayley specially always is very professional and polite and knows what he’s talking about
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your 5-star review! We're so happy to hear our team is always very helpful, professional, polite, and knowledgeable.
Kind regards
Marks Electrical Customer Service Team
Reply from Marks Electrical
We're happy to hear you had a perfect transaction. Thank you for your kind words!
Kind regards
Marks Electrical Customer Service Team
Brilliant service and price
Easy to order. Really good price made even better with a discount code. Free delivery (bonus!) and even delivered on bank holiday Monday. Product good, no defects and working brilliantly. I am very happy!
May 25, 2026
Unprompted review
Reply from Marks Electrical
We're so happy to hear you found ordering easy and got a great price with your discount! We're glad you enjoyed the free bank holiday delivery and that your product is working brilliantly.
Delivery communication was poor
Delivery communication was poor. Was given a 2 hour window, which was good as I was taking a day off work to receive Item. Got called a few hours before to be told that it would be by 7pm or the next day which wasnt an option after taking time off. After hearing nothing the call came after 9pm, they were on their way.
Item was what was ordered, but I would suggest finding somewhere else.
May 28, 2026
Reply from Marks Electrical
We appreciate your feedback regarding the delivery communication. We understand how frustrating it is to take time off work for a delivery that experiences unexpected changes and delays. We are reviewing our processes to prevent similar situations.
Reply from Marks Electrical
We appreciate your positive feedback.
thank you for taking time to review our service and hope you will use us again in the near future.
Kind regards
Marks Electrical Customer Service Team
Great price and service along the…
Great price and service along the process to delivery. TV delivered within the time slot and Craig and EV even phoned ahead 20 mins before they arrived. They placed the box where we wanted it and even checked the screen for damages.
May 28, 2026
Unprompted review
Reply from Marks Electrical
We're so glad to hear you had a great experience with our service and delivery! We appreciate you sharing your positive feedback.
Kind regards
Marks Electrical Customer Service Team
Absolutely brilliant customer service
Absolutely brilliant customer service. I ordered a replacement fridge freezer for mine which broke down on the hottest day of the year and my new fridge freezer was delivered the next morning.
Turned out I’d ordered the wrong model (I’d ordered a non plumbed one and I needed a plumbed one with an ice and water dispenser). They took away my broken appliance AND the one I’d ordered and I was able to get the correct appliance delivered and fitted the following day
The service from the delivery drivers and Bobbi Rose - who dealt with both orders - was fantastic. Very helpful and patient
I have ordered from Marks Electrical before (dishwasher) and been equally as impressed
Plus - GREAT PRICES!
Will definitely purchase from them again
May 28, 2026
Reply from Marks Electrical
We're delighted to hear about your excellent experience with our customer service, especially regarding the quick delivery and exchange of your fridge freezer. It's wonderful that our team could assist you so effectively. We appreciate your continued trust in us and look forward to serving you again.
Kind regards
Marks Electrical Customer Service Team
Can always guarentee you get a good…
Can always guarentee you get a good price for any purchase. I ordered my appliance early evening and it was with me just after 8am next day. The delivery men, Craig and Ev, were efficient and friendly letting me know when they were 30 mins away so I was prepared for them. A++++ service.
May 29, 2026
Unprompted review
Reply from Marks Electrical
We appreciate your positive feedback! We're happy to hear you found our prices good and received next-day delivery. It's great our team was efficient and friendly, keeping you informed.
Kind regards
Marks Electrical Customer Service Team
Great washing machine
Great washing machine , good value & no hassle with the delivery, was well informed unlike some places ⭐️
May 23, 2026
Reply from Marks Electrical
We appreciate your positive feedback! We're glad you found great value and a hassle-free, well-informed delivery.
Kind regards
Marks Electrical Customer Service Team
Excellent delivery service from Mark's Electrical. Very happy customer
I had a delivery from Marks Electrical this morning, the service was absolutely amazing! I was kept informed from the point that they received my package and received a courtesy call when the delivery was 30 minutes away. The 2 guys who arrived were friendly and professional and a pleasure to deal with. Amazing service!
May 29, 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear about your amazing delivery experience! We're glad you were kept informed and that our delivery team was friendly and professional. Thank you for your wonderful feedback!
Kind regards
Marks Electrical Customer Service Team
Reply from Marks Electrical
We're delighted your order was simple, timely, and efficiently installed. Thank you for your feedback!
Kind regards
Marks Electrical Customer Service Team
Great experience with the company
Great experience with the company, swift delivery and kept up to date with my order status. Delivery drivers Craig and Ev were very polite and professional. Would definitely recommend.
May 28, 2026
Unprompted review
Reply from Marks Electrical
We're delighted you had a great experience with us! We appreciate your kind words about our swift delivery and professional team. We're glad you would recommend us.
Kind regards
Marks Electrical Customer Service Team
From ordering and getting a discount to…
From ordering and getting a discount to delivery, marks electrical has been a fantastic company to order from, straight away I got a 10 percent discount on my new Hisense 7S washing machine , delivered the day I chose and the washer was manufactured wrapped and when I unwrapped the washer was in perfect order no dents no scratches nothing at all ,I highly recommend the company as my experience just doesn’t get any better, carful handling of your goods shows plus we all like discount with marks electrical giving some of the best deals out there on the market place, Thankyou marks I’m all plumbed up and the washing is running perfectly, clean undies can’t wait lol
May 26, 2026
Unprompted review
Reply from Marks Electrical
We're delighted to hear you had such a fantastic experience, from the discount to the perfect delivery of your washing machine. It's wonderful to know that our careful handling and competitive deals made such a positive impression. We appreciate your high recommendation!
Kind regards
Marks Electrical Customer Service Team
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