I'm an older client, 72, who has for the last 10-15 years been riding larger /more powerful ebikes. Great fun etc, especially cross country, but the years catch you up. So this bije is a compromise be... See more
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Review summary
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Based on these reviews
Great service, bought an ADO Air 20s, ordered Tues late afternoon and it arrived Thu lunchtime, came via DPD so great to get one hour time slot. Answered my questions by chat feature on website and pr... See more
This company are brilliant. Purchase of x 2 ADO AIR 20S, slight problem with paint defects on one bike. Markshop.arranged a suitable outcome to my satisfaction. "Good services get more service" I... See more
I purchased an ADO A20 from MarkShop over 3 years ago, and the after sales is the best I have ever recieved from a company. Always see as a valued and very prompt reply to email enquiry. I enquired ab... See more
Company details
Written by the company
Get the best electric bikes, accessories and after-sale services from MarkShop
Contact info
3, 3 Southgate house, Southgate street, Southgate street, Southgate street, BA1 1AQ, BATH, United Kingdom
- 07422554664
- enquiry@markshop.co.uk
- www.markshop.co.uk
4.8
Excellent
592 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Adapter cable for ebike battery.
Ordered an adapter cable for the battery on my engwe engine x so that I could use the rear rack battery that I recently fitted to my bike. I needed this as the new battery had a different port fitting . Mark shop arranged to get one shipped from China at a very reasonable price. The tracking was excellent and I received it in just 7 days. I would highly recommend this company.
April 14, 2026
Unprompted review
Very easy to order
Very easy to order, arrived the next day without any problems.
Reply to my emails very quick when I had a question on assembly. Brilliant.
March 30, 2026
fast delivery
March 22, 2026
Fast delivery aok
March 25, 2026
After sending me the wrong controller…
After sending me the wrong controller for my C20Pro E-bike, they saw the error and sended me the right controller. Great service! and got it really fast. Now I can ride my E-bike again . Thanks!!!
March 10, 2026
I'm an older client
I'm an older client, 72, who has for the last 10-15 years been riding larger /more powerful ebikes. Great fun etc, especially cross country, but the years catch you up. So this bije is a compromise between old age, the ability to do my own thing, and retaining the ability to clear my head through cycling. Also ticks the box for so many other things which were mentioned in reviews on Amazon/Mark Shop etc. The only negative is the fact that Ado keep putting the price up every5few months ; £1299 last Autumn, i paid £1399 last week, and, bugger me, it's now £1499 (on Amazon) Its not a crime to make a profit but.....
March 21, 2026
Fast delivery!
March 20, 2026
Very impressed with Markshop
Very impressed with Markshop, easy to order and delivery was quick.
Kept informed at every step.
March 15, 2026
ADO A20F controller
They helped me identify which model of controller was required for my e-bike, then despatched it promptly. It now works perfectly!
March 13, 2026
unbelievably helpful staff
unbelievably helpful staff, they were on the online chat at all hours of the day for me and I was only ordering a cheap part for my bike, i'd give them 20 stars if I could
March 18, 2026
Unprompted review
Amazing service very prompt and very…
Amazing service very prompt and very professional.
Battery well packaged to high standards
Very impressed will everything and the shipping INFO always on top and communication on delivery. Just perfect 💯 recommend.
March 2, 2026
The bike is amaizing thanks
March 2, 2026
Brilliant Service
I don’t normally post reviews but I am so pleased with my bike and the service I received, I felt compelled.
February 23, 2026
Excellent friendly service
Excellent friendly service. Bike arrived in perfect condition in two days. It was exactly what I was after.
Highly recommended.
February 23, 2026
Helpful
Helpful, competitively price, fast service, responsive. What more could you ask for.
January 26, 2026
Communication good and bike delivered…
Communication good and bike delivered quickly and well packaged .
January 28, 2026
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