Martha Jackson Reviews 

188
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly stunning jewellery, highlighting that the items are beautifully crafted, look even better than the online pictures, and offer great value for money. Consumers are also consistently very pleased with the exceptionally prompt delivery service and the thoughtful presentation in lovely gift boxes. Some reviewers were not entirely happy with specific details, mentioning that certain chains arrived tangled, had length issues, or snapped. A few other people also noted that certain items were slightly thinner than expected, caused fitting issues, or required exchanges.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful designs and excellent... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive very quickly and... See more

Order

People report positive experiences with order, highlighting that the entire process from viewing the website... See more

Price

Consumers find price to be exceptional, with people consistently praising the inexpensive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had looked in every jewellers on the high street for a specific style of silver earrings with no success. By chance I came across Martha Jackson website and was overwhelmed with choice! Fantastic pr... See more

Company replied

Rated 5 out of 5 stars

Lovely well made ring. Exactly as shown. Good quality and excellent value for money. Ordered easily on line and delivered very quickly. Especially at this busy Christmas period. Would definitely purch... See more

Company replied

Rated 5 out of 5 stars

My husband wanted to buy me a silver gift for our 25th wedding anniversary. Luckily he let me choose. My wavy torque is beautiful and I've had numerous compliments about it. It was easy to order, arri... See more

Company replied

Rated 5 out of 5 stars

I wanted to get my daughter a pendant/necklace that has history and encompasses her love for astrophysics passed onto her by her dad. They take trips to look at the night's sky together, so it was d... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

Written by the company

Martha Jackson's jewellery is inspired by nature. Check out our great quality designs, jewellery and gifts made from sterling silver and meteorite!


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(188)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely jewellery

Lovely jewellery, presentation perfect & real prompt service from order to receiving the item.
Would definitely buy from here again.

October 15, 2025
Unprompted review
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Reply from Martha Jackson

Thank you so much! We're delighted you love the jewellery and our service. We can’t wait to have you shop with us again!

Rated 5 out of 5 stars

Another beauty

I am slowly adding to my collection of Martha Jackson silver bracelets and was very pleased to receive the oval beads bracelet. My order arrived very quickly and beautifully gift boxed and the bracelet itself is really pretty. As always, great quality.

October 6, 2025
Unprompted review
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Reply from Martha Jackson

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Opal stone necklace

Ordered the Opal stone necklace for my lovely friends birthday. Unfortunately the length chain I ordered wasn’t long enough, but it was so lovely I kept it and ordered another for my friend. Tge delivery was very quick. Great service, lovely items. Thanku

October 17, 2025
Unprompted review
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Reply from Martha Jackson

Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support. If you’d like a longer chain, we’d be happy to offer an exchange for a longer version. Feel free to email us on enquiries@marthajackson.co.uk

Rated 5 out of 5 stars

I had looked in every jewellers on the…

I had looked in every jewellers on the high street for a specific style of silver earrings with no success. By chance I came across Martha Jackson website and was overwhelmed with choice! Fantastic prices, unbelievably quick free delivery and product superb quality. Would not shop for silver anywhere else now.

October 15, 2025
Unprompted review
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Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Repeat Customer

I've bought quite a few items of jewellery from Martha Jackson and have always been happy. The jewellery is pretty and there are quite a few unusual items which I love. The quality is high and prices reasonable

October 8, 2025
Unprompted review
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Reply from Martha Jackson

Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!

Rated 5 out of 5 stars

Good quality and speedy efficient service.

Ordered earrings one day and delivered the next!! Such quick efficient service.
The silver daisy earrings were good quality and much appreciated by my niece. Would definitely use Martha Jackson again.

October 5, 2025
Unprompted review
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Reply from Martha Jackson

Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support.

Rated 5 out of 5 stars

Martha Jackson is the real deal

If you're looking at the Martha Jackson site don't worry it isn't one of those awful sites that are a complete scam, quite the opposite, they are fantastic.
I was introduced to Martha Jackson by a friend a while ago and have ordered many items for myself and a few for friends and relatives. They have all been great and their pieces are really interesting. I get compliments and questions about my pendants all the time. My personal favourites are the marigold and wanderlust pendants with the satellite necklaces. There is a good choice of chain types and lengths if you like layering necklaces as I do. Their customer service is exemplary and your order comes well presented in a gift box if you're buying as a gift. It's my go to when I have a bit of extra cash to treat myself or when I'm looking for a gift. I'll be happily supporting this company in the future 🤗

September 14, 2025
Unprompted review
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Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Lovely earrings

I was delighted with my order of Fleur de Lis dangly earrings, bought as a gift for a friend's special birthday who was also very happy with them. Dispatched and delivered very quickly and well packaged.

August 28, 2025
Unprompted review
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Reply from Martha Jackson

Thank you for your kind words! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

Rated 5 out of 5 stars

Very happy with my cute earrings,better…

Very happy with my cute earrings,better then expected.Thank you.

September 9, 2025
Unprompted review
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Reply from Martha Jackson

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Beautiful jewellery and quick delivery.

I ordered the beautiful dragonfly necklace and matching earrings. They arrived very quickly and I was very impressed with the quality of the jewellery. This is my first experience ordering from Martha Jackson and I will definitely be ordering from them again. Beautiful jewellery and great quality.

August 20, 2025
Unprompted review
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Reply from Martha Jackson

Thanks for the 5 stars! We’re thrilled to hear you’re happy with your purchase. We appreciate your kind feedback!

Rated 5 out of 5 stars

Great company

Great company. Website easy to use. Very prompt delivery and always good quality jewellery

September 2, 2025
Unprompted review
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Reply from Martha Jackson

Thank you for the amazing review! We’re so glad you’re happy with your experience and appreciate your kind words.

Rated 5 out of 5 stars

Excellent quality products

Never been disappointed with anything I have bought/order process from Martha Jackson, when I had to return something, which was my mistake as ordered the wrong size, whole process was very smooth, have loved everything I have bought.

Maureen

September 3, 2025
Unprompted review
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Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Amazing experience

Amazing experience! I ordered an engraved ring mid afternoon and it arrived beautifully packaged the next day .
Thank you so much !
Highly recommend

August 30, 2025
Unprompted review
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Reply from Martha Jackson

Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support.

Rated 5 out of 5 stars

I bought three items

I bought a necklace, ring and earrings for my granddaughter’s 18th birthday. I was impressed by the speedy delivery, good packaging and lovely display boxes. Good quality and well designed pieces.

August 20, 2025
Unprompted review
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Reply from Martha Jackson

Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!

Rated 5 out of 5 stars

Lovely locket

Lovely lockets, quality good and little add ons also beautiful. I liked that I was contacted to make sure I hadn't wanted to add an engraving, really personal touch.
Can't wait to give this as a gift Im sure it will be loved

August 15, 2025
Unprompted review
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Reply from Martha Jackson

Thanks for the 5 stars! We’re thrilled to hear you’re happy with your purchase. We appreciate your kind feedback!

Rated 5 out of 5 stars

Spot on

Spot on! Excellent efficient delivery. All beautifully packaged. My two pairs of earrings and anklet chain are absolutely gorgeous. Really pleased.

August 16, 2025
Unprompted review
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Reply from Martha Jackson

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Speedy delivery, elegant jewellery

Speedy delivery, gorgeous jewellery! The bracelet and necklace I ordered seem really good quality and elegant, super happy with my purchase! Also love that it’s a small independent Bristol company ♥️

August 6, 2025
Unprompted review
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Reply from Martha Jackson

Thank you for your kind words Chloe! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

Rated 5 out of 5 stars

Beautiful quality jewellery

Beautiful quality jewellery. Packaged lovely. Make truly lovely gifts. I have used this company many times and I will keep using. I definitely recommend. Super fast delivery and great communication throughout. 🤩😀

August 20, 2025
Unprompted review
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Reply from Martha Jackson

Thanks for your fantastic review Jenny! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

A very swift and easy experience

A very swift and easy experience. It is easy to order from Martha Jackson, the postage is free too.The earrings came in a lovely presentation box and the silver earrings are beautiful.

August 19, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your kind words Carole! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

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