Martha Jackson Reviews 161

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the beautiful craftsmanship and unique designs of the jewelry. Many people appreciate the fantastic prices and the overall value for money. The ordering process is frequently described as easy and seamless, with numerous consumers commending the unbelievably quick and often free delivery service. Reviewers are also very satisfied with the customer service, noting its brilliance and efficiency. However, some customers also noted issues with product durability, specifically mentioning that some butterfly backs on earrings were loose, leading to lost items, and that the gold plating on certain vermeil pieces did not last as long as expected. A few other people also felt that the clasps on some jewelry were not very secure.

What people talk about most

Product

People report positive experiences with product quality and design. Customers are delighted with the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the beautiful designs, excellent craftsmanship,... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the speed and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and seamless,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had looked in every jewellers on the high street for a specific style of silver earrings with no success. By chance I came across Martha Jackson website and was overwhelmed with choice! Fantastic pr... See more

Company replied

Rated 5 out of 5 stars

Right from the start service was brilliant. Delivered next day!!!! Wearing my dangly hoop earrings with rose gold now. So reminded me of the 60s! Flower stud earrings for my daughters birthday. T... See more

Company replied

Rated 5 out of 5 stars

Lovely well made ring. Exactly as shown. Good quality and excellent value for money. Ordered easily on line and delivered very quickly. Especially at this busy Christmas period. Would definitely purch... See more

Company replied

Rated 5 out of 5 stars

I am really overjoyed with the celtic hoop earrings I bought for my Daughter's 33rd birthday gift. Thank you for making such beautiful and excellent quality jewellery, Im truly grateful to be abl... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

Written by the company

Martha Jackson's jewellery is inspired by nature. Check out our great quality designs, jewellery and gifts made from sterling silver and meteorite!


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 5 out of 5 stars

Delighted

Just recieved my order right on time curtesy of , Not on the High street, from Martha Jackson jewelery. Absolutely delighted with it. Thank you so much for a reasonably priced silver chain and arrived exactly when they said it would. Will definitely buy from here again.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Seagull silver brooch.

Wonderful piece of jewellery. I think my wife will adore it on Valentine’s Day.
Easy online ordering. Delivered as promised. Absolutely no problems whatsoever.
Thank you Martha Jackson.

February 8, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Present for my daughter

Present for my daughter, I loved it , hope she will too.
Lovely ring.

February 3, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for the 5 stars! We’re thrilled to hear you’re happy with your purchase. We appreciate your kind feedback!

Rated 5 out of 5 stars

Lovely dragonfly earrings

Lovely dragonfly earrings, first pair I purchased got damaged in the post I rang customer service and spoke to a lovely lady who sent me a new pair and a prepaid envelope to return the damaged earrings, first class service from this company would definitely recommend them.

January 14, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Excellent customer service

I saw a lovely dainty pendant and chain they had for sale and I enquired about buying just the pendant. I got a quick reply giving me a price just for the pendant which I’m thrilled with. Their customer service is excellent.

January 16, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your kind words! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

Rated 5 out of 5 stars

Really pretty earrings and good price

Really pretty earrings and good price. Great customer service too - where there was no photo of someone wearing one of the pairs of earrings I loved but wanted to see being worn for size etc, within five minutes of contacting them, she’d posted a photo of them being worn! Bought them and LOVE all three pairs I bought. Wore one today for the first time and two people said they loved them and I had great taste!

January 23, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!

Rated 5 out of 5 stars

Absolutely love these small hoop…

Absolutely love these small hoop earrings - it’s the first time I’ve worn anything other than studs, and they’re so comfortable and stylish. I’m contemplating buying the slightly bigger versions as I love them that much!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

A great company

Would definitely recommend. Customer service is excellent. I had to return a ring two times as was wrong size. My fault, not theirs as I was measuring incorrectly. Third time was correct size. Other two returns were handled quickly even though this was the week before Christmas. I love my ring and have had many compliments.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I was very impressed by how quickly my order was delivered to me considering that it was placed very close to Christmas. When it arrived my jewellery was very well made and beautiful,even more so than the pictures on the website. I will definitely be ordering again, thank you.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

What a helpful company

What a helpful company! I had a problem with an order and was honestly overwhelmed by the immediacy of the help I was given and also the professionalism and kindness. A replacement item came the very next day...and this was literally just after Christmas. I will continue to buy from Martha Jackson feeling very confident in both their goods and their after sales service. Thank you very much.30.12.25

December 30, 2025
Unprompted review

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