Martha Jackson Reviews 

188
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly stunning jewellery, highlighting that the items are beautifully crafted, look even better than the online pictures, and offer great value for money. Consumers are also consistently very pleased with the exceptionally prompt delivery service and the thoughtful presentation in lovely gift boxes. Some reviewers were not entirely happy with specific details, mentioning that certain chains arrived tangled, had length issues, or snapped. A few other people also noted that certain items were slightly thinner than expected, caused fitting issues, or required exchanges.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful designs and excellent... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive very quickly and... See more

Order

People report positive experiences with order, highlighting that the entire process from viewing the website... See more

Price

Consumers find price to be exceptional, with people consistently praising the inexpensive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had looked in every jewellers on the high street for a specific style of silver earrings with no success. By chance I came across Martha Jackson website and was overwhelmed with choice! Fantastic pr... See more

Company replied

Rated 5 out of 5 stars

Lovely well made ring. Exactly as shown. Good quality and excellent value for money. Ordered easily on line and delivered very quickly. Especially at this busy Christmas period. Would definitely purch... See more

Company replied

Rated 5 out of 5 stars

My husband wanted to buy me a silver gift for our 25th wedding anniversary. Luckily he let me choose. My wavy torque is beautiful and I've had numerous compliments about it. It was easy to order, arri... See more

Company replied

Rated 5 out of 5 stars

I wanted to get my daughter a pendant/necklace that has history and encompasses her love for astrophysics passed onto her by her dad. They take trips to look at the night's sky together, so it was d... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

Written by the company

Martha Jackson's jewellery is inspired by nature. Check out our great quality designs, jewellery and gifts made from sterling silver and meteorite!


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(188)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pretty earrings and good price

Really pretty earrings and good price. Great customer service too - where there was no photo of someone wearing one of the pairs of earrings I loved but wanted to see being worn for size etc, within five minutes of contacting them, she’d posted a photo of them being worn! Bought them and LOVE all three pairs I bought. Wore one today for the first time and two people said they loved them and I had great taste!

January 23, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!

Rated 5 out of 5 stars

Absolutely love these small hoop…

Absolutely love these small hoop earrings - it’s the first time I’ve worn anything other than studs, and they’re so comfortable and stylish. I’m contemplating buying the slightly bigger versions as I love them that much!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I was very impressed by how quickly my order was delivered to me considering that it was placed very close to Christmas. When it arrived my jewellery was very well made and beautiful,even more so than the pictures on the website. I will definitely be ordering again, thank you.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

What a helpful company

What a helpful company! I had a problem with an order and was honestly overwhelmed by the immediacy of the help I was given and also the professionalism and kindness. A replacement item came the very next day...and this was literally just after Christmas. I will continue to buy from Martha Jackson feeling very confident in both their goods and their after sales service. Thank you very much.30.12.25

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful design

Very pleased with the design and was delivered promptly

December 29, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for the 5 stars! We’re thrilled to hear you’re happy with your purchase. We appreciate your kind feedback!

Rated 5 out of 5 stars

Such a well made pendant and chain

Such a well made pendant and chain.
Very weighty.
Well worth the money spent
Highly recommend

December 23, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

The earrings are exquisite

The earrings are exquisite, have been looking for coil earrings for years so happy when I found these I bought 2 pairs. Will definitely be back to peruse the website for more

December 23, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support.

Rated 5 out of 5 stars

Beautiful anklets

Beautiful anklets. Packaged really lovely. Bought three as gifts and everyone loved them. Fast delivery, came the next day. Cannot fault the service. Thank you

December 25, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your kind words! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

Rated 5 out of 5 stars

Absolutely beautiful earrings

Absolutely beautiful earrings. They were for a gift and the recipient loved them. Great website with lots of beautiful products to choose from. Extremely easy to order and delivery was very prompt. I would not hesitate to buy from here again.

December 12, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Absolutely beautiful earrings

Absolutely beautiful earrings. Delivery was quick and ordering was so easy.

December 16, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Arrived so quickly

Arrived so quickly, great communication. Beautiful little necklace. Will buy from there again.

December 12, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your kind words! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

Rated 5 out of 5 stars

Beautiful wishbone necklace with…

Beautiful wishbone necklace with matching earrings bought for my daughter to replace one she’d lost many years ago. Really pleased with the size and quality and looking forward to giving them to her for Christmas.

December 17, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

You will not be disappointed

I've received jewelry from Martha Jackson in the past and the products are lovely, so I decided to gift my friends these beautiful necklaces. They did not disappoint. From viewing their website to placing the order and delivery, the whole process was seamless and professional. The necklaces were beautifully made, arrived promptly, and were very well received. I would happily recommend Martha Jackson and will definitely purchase again.

December 18, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!

Rated 5 out of 5 stars

I recieved my order within 24hrs from…

I recieved my order within 24hrs from ordering to recieving, amazing customer service.
Its a christmas present for my daughter & i know that she will love her victorian necklace.
The box & packaging was good too
Thank you
5 stars from me!

December 16, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support.

Rated 5 out of 5 stars

Recommend

I have bought a Gull brooch and also earrings, both of which are beautifully crafted and so original. Prices are excellent and, given the wonderful craftsmanship, I would expect to pay more. Highly recommend.

December 16, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

I ordered a lovely filigree silver…

I ordered a lovely filigree silver locket , I'd been looking for one for years and this one was beautiful. It was delivered quickly,I only ordered it at lunchtime it arrived the next day ,just 24 hours later , amazing.

December 11, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for the 5 stars! We’re thrilled to hear you’re happy with your purchase. We appreciate your kind feedback!

Rated 5 out of 5 stars

Lovely well made ring

Lovely well made ring. Exactly as shown. Good quality and excellent value for money. Ordered easily on line and delivered very quickly. Especially at this busy Christmas period. Would definitely purchase from this company again.

December 16, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Excellent experience.

I purchased a pair of silver hooped earrings for the first time with this company, and they are truly beautiful. The process was easy and the delivery was very fast, the packaging was also very nice. All in all a very good experience and i will certainly be back for more. Thank you from a very happy customer.

December 11, 2025
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look