Martha Jackson Reviews 

188
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly stunning jewellery, highlighting that the items are beautifully crafted, look even better than the online pictures, and offer great value for money. Consumers are also consistently very pleased with the exceptionally prompt delivery service and the thoughtful presentation in lovely gift boxes. Some reviewers were not entirely happy with specific details, mentioning that certain chains arrived tangled, had length issues, or snapped. A few other people also noted that certain items were slightly thinner than expected, caused fitting issues, or required exchanges.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful designs and excellent... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive very quickly and... See more

Order

People report positive experiences with order, highlighting that the entire process from viewing the website... See more

Price

Consumers find price to be exceptional, with people consistently praising the inexpensive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had looked in every jewellers on the high street for a specific style of silver earrings with no success. By chance I came across Martha Jackson website and was overwhelmed with choice! Fantastic pr... See more

Company replied

Rated 5 out of 5 stars

Lovely well made ring. Exactly as shown. Good quality and excellent value for money. Ordered easily on line and delivered very quickly. Especially at this busy Christmas period. Would definitely purch... See more

Company replied

Rated 5 out of 5 stars

My husband wanted to buy me a silver gift for our 25th wedding anniversary. Luckily he let me choose. My wavy torque is beautiful and I've had numerous compliments about it. It was easy to order, arri... See more

Company replied

Rated 5 out of 5 stars

I wanted to get my daughter a pendant/necklace that has history and encompasses her love for astrophysics passed onto her by her dad. They take trips to look at the night's sky together, so it was d... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

Written by the company

Martha Jackson's jewellery is inspired by nature. Check out our great quality designs, jewellery and gifts made from sterling silver and meteorite!


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(188)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So pleased with my silver bracelet , thank you

I chose and purchased the silver hammered round link delicate bracelet for my daughter’s birthday and she loves it 😁. Lovely little box , very good quality bracelet . I am very pleased and it is so nice that there are honest companies out there which you can trust , thank you x

June 2, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

This purchase is absolutely lovely

This purchase is absolutely lovely. They look pretty and classy. I’m so glad I bought from Martha Jackson.

May 18, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Lovely silver chsin

Great choice and they had what I wanted, at a good price. Quality chain and delivered quickly thank you!

May 8, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great Customer Care

Exceptional customer service, especially from Adam,
The pieces I ordered were beautifully wrapped to gift quality standard.
I will be recommending this company for beautiful jewellery at exceptional prices.
Quite simply …Thank you 🙏

May 6, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you so much for your 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means the world to us, and we can’t wait to help you find more beautiful pieces again soon!

Rated 5 out of 5 stars

Wonderful service

Wonderful service . I emailed them as my chain snapped for no reason . It was out of warranty but they have organised a free replacement as I am a returning customer . This is why I will only buy from Martha Jackson.

May 6, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your kind words! We’re so grateful for your support and can’t wait to welcome you back!

Rated 5 out of 5 stars

Excellent jewellery

The quality of the item, as always was excellent, top notch. Delivery fast and packaging lovely. Love the jewellery and will probably be back.

April 17, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your experience. Your support means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Gorgeous Jewellery...great value for money

Bought some labrolite drop sterling silver earrings. The craftsmanship is perfect. So happy with my purchase. I will definitely be buying from this person again as the quality is superb at very good prices. 10 out of 10

April 27, 2026
Unprompted review
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Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Have bought a few things from here now

Have bought a few things from here now. Always really nice, good value, quick delivery. Has become a trusted shop, will buy again.

April 7, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Lovely quality ring and earrings

Lovely quality ring and earrings. Earrings are a lovely size without being too long.Quick delivery.

March 17, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Beautiful earrings very affordable

Beautiful earrings very affordable, delivered very quick .. highly recommended

February 19, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your kind words! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

Rated 5 out of 5 stars

Delighted

Just recieved my order right on time curtesy of , Not on the High street, from Martha Jackson jewelery. Absolutely delighted with it. Thank you so much for a reasonably priced silver chain and arrived exactly when they said it would. Will definitely buy from here again.

February 26, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your wonderful review! We’re so happy you had a great experience and appreciate your support.

Rated 5 out of 5 stars

Lovely product and quick seemless…

Lovely product and quick seemless delivery 👌

February 15, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Perfect birthday gift engraved and…

Perfect birthday gift engraved and friend loved it! Quick efficient service . Thank you

January 25, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Seagull silver brooch.

Wonderful piece of jewellery. I think my wife will adore it on Valentine’s Day.
Easy online ordering. Delivered as promised. Absolutely no problems whatsoever.
Thank you Martha Jackson.

February 8, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

We truly appreciate you taking the time to leave such a lovely review. It’s always a joy to hear from happy customers, and we’re so glad we could meet your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Present for my daughter

Present for my daughter, I loved it , hope she will too.
Lovely ring.

February 3, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for the 5 stars! We’re thrilled to hear you’re happy with your purchase. We appreciate your kind feedback!

Rated 5 out of 5 stars

Lovely dragonfly earrings

Lovely dragonfly earrings, first pair I purchased got damaged in the post I rang customer service and spoke to a lovely lady who sent me a new pair and a prepaid envelope to return the damaged earrings, first class service from this company would definitely recommend them.

January 14, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thanks for your fantastic review! We’re delighted you had a great experience and truly value your feedback.

Rated 5 out of 5 stars

Excellent customer service

I saw a lovely dainty pendant and chain they had for sale and I enquired about buying just the pendant. I got a quick reply giving me a price just for the pendant which I’m thrilled with. Their customer service is excellent.

January 16, 2026
Unprompted review
Martha Jackson logo

Reply from Martha Jackson

Thank you for your kind words! Hearing such positive feedback inspires us to continue delivering the best service and products. We’re so grateful for your support and can’t wait to welcome you back!

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