Martin & Co Ayr Reviews 

29
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Martin & co (Ayr) During our rental period (18 yrs); from begining to end, ALL the staff at the Ayr office provided an excellent professional and friendly service. No request no matter how small... See more

Rated 1 out of 5 stars

Shocking service. Phoned about a rental property yesterday and they went through all my details, meeting criteria asked. They even had the gall to ask when I’m available to view the property. Phoned t... See more

Company replied

Rated 5 out of 5 stars

We have been using Martin & Co Ayr for about a year now. They are fully managing the rent of our flat in the area. We have found them honest and experienced agent. Their advice is highly appreciated... See more

Rated 5 out of 5 stars

A recently rented a flat from Martian &co .from when a first got in touch with them , they were on the phone everyday tryin to find me somewhere ,actually was rly happy with there service.and that’s t... See more

Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Rental Agency

Information provided by various external sources

As a local Letting and Estate agency based in Ayr, we have built our reputation on providing solid advice and keeping things simple. Our office has been established since 2005 and we understand that customers are looking for a quality service and an agent that can deliver their needs. We believe that Martin & Co Ayr has all the ingredients to make your property and our service stand out. Our office is located prominently in Ayr Town Centre, our unique blue and white logo is instantly recognisable. You can be rest assured that as your local property experts not only will we provide you the advice that you need but we do so with that added personal touch, our team are local and understand the market. As a network of almost 200 offices in the U.K we have the knowledge and expertise to ensure our clients receive the very best advice. We cover all of Ayrshire, starting by qualifying the right applicants for your property, we use the latest technology to keep you up to date.


Contact info

3.9

Great

TrustScore 4 out of 5

29 reviews

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3.9

All reviews

(29)

1 review in the last 12 months

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Rated 4 out of 5 stars

Martin & co (Ayr)

Martin & co (Ayr)
During our rental period (18 yrs); from begining to end, ALL the staff at the Ayr office provided an excellent professional and friendly service. No request no matter how small was too hard or difficult for them to deal with. They were prompt and efficient and ALWAYS returned our phone calls and address any concerns quickly.
They also supported us through the sale of our property in the same manner making the whole process smooth and stress free
Thank you

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service. Phoned about a rental property yesterday and they went through all my details, meeting criteria asked. They even had the gall to ask when I’m available to view the property. Phoned today to have the rug removed from under my feet advising my application wasn’t being considered. The lady on the phone was far too flippant , she has to realise this is an emotive subject. Please speak to each other and don’t get peoples’ hopes up unnecessarily. Poor service all round.

October 25, 2022
Unprompted review
Martin & Co Ayr logo

Reply from Martin & Co Ayr

Hi Roger Beattie

I see you contacted us and had also emailed in regarding this particular property. We appreciate your feedback, but it is not reflection of what transpired. You made an online enquiry which you followed up with a phone call. We advised, we already had applications on this property and requested information from yourself. Out of courtesy we followed up the next day to advise you that the landlord had proceeded with an offer. We simply requested your details in the event of it falling through and may have considered further interest if the property was still available. On occasion an application can fall though, and we would go back and follow up with any other interested parties. For you to have been considered you still would need to have viewed the property and filled in a formal application form, something you had not done. Unfortunately, in this case the offers already put forward were accepted by the landlord. Any details taken from you would also allow us to source any other properties coming to market. I can see you had viewed with us a property in August and the process for this would have been the same.

We do not offer any properties without a viewing taking place and we qualify all applicants prior to this taking place. The landlord makes the final decision on who they wish to be selected. Thanks again for your feedback and we hope you find a property in the near future.

Rated 5 out of 5 stars

A recently rented a flat from Martian…

A recently rented a flat from Martian &co .from when a first got in touch with them , they were on the phone everyday tryin to find me somewhere ,actually was rly happy with there service.and that’s tony &cass we’re unbelievable friendly and helpful, would recommend this company to anyway thanks again guys 😁😁😁

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Kasim, Craig and the team at Martin & Co have been excellent throughout out the whole process of letting my property. Professional, polite and kept me informed at every step. I would not hesitate to recommend and use again myself.

December 21, 2020
Unprompted review
Martin & Co Ayr logo

Reply from Martin & Co Ayr

Thank you very much Shirly for your review, all the team appreciate your feedback and look forward to working with you again. Kasim

Rated 5 out of 5 stars

Smooth and speedy re-rental

All aspects of our re-rental very professionally handled by the Martins, Ayr team. Kassim well explained/documented the process, including the various changes in legislation since last we rented. Chris attended to all details as and when he said he would. Highly recommended from landlord viewpoint and I would believe our new tenant feels the same.

October 14, 2019
Unprompted review
Martin & Co Ayr logo

Reply from Martin & Co Ayr

Thank you Roger, Me and the team appreciate you taking the time to review our services.
Regards
Kasim

Rated 5 out of 5 stars

True Professionals

Friendly, efficient & professional service from start to finish. Excellence communication from Craig - 5 star well deserved.

October 1, 2018
Unprompted review

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