Usually good from here, 3rd time ordering and my partner and daughter had a piece of sellotape in the brownie they were eating. And I tried to reach out to Mary’s cupcakes and unfortunately they are i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The brownie was lovely, and the frosting on the cakes was great but the cakes themselves were dry. I've edit this to answer as I can't reply, I had the vegan and thought they were dry but vegan can... See more
Company replied
Mary and her cakes are delightful, I've tried a large number of different treats from her offerings and never once been disappointed. You can tell so much love and care goes into every single bake. Th... See more
Company replied
I have to say that the tea cakes I ordered tasted amazing but they were a postal delivery and arrived totally smashed. Such a shame. This won’t prevent me ordering from Mary’s again but I defi... See more
Company replied
Company details
Information provided by various external sources
Delicious fresh treats for those days when you say “I deserve it” x
Contact info
United Kingdom
- www.maryscupcakes.co.uk
3.1
Average
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We always look forward to a delivery of…
We always look forward to a delivery of Mary's cakes. They are so indulgent and perfect every time.
February 8, 2021
Reply from Maryscupcakes
Thanks for the continued support John & so glad you enjoyed your treats :)
Literally My Fave
It's fair to say everything Mary makes is made with love! Taste & Presentation is everything the Strawberry Shortcake is the one Y'all 😍
I cannot wait to see the apple crumble hit the site there is something special about it
February 8, 2021
Reply from Maryscupcakes
Thanks for the lovely review Joel :-)
Absolutely amazing as usual
Absolutely amazing as usual. Can’t recommend Mary’s enough. Thank you!
February 5, 2021
Reply from Maryscupcakes
Thanks for the shout out Harriet 😃
Brilliant!
Brilliant! so tasty, the perfect treat for a few days of cakes or share with the family .
February 3, 2021
Reply from Maryscupcakes
Thanks for the review & so glad they were enjoyed 😊
Reply from Maryscupcakes
Thank you, so glad they were enjoyed 😃
Marys cakes are just amazing
Marys cakes are just amazing. We have been buying these since she started the narket in Sutton Coldfield, then online through lockdown and now at Gerts and Berts in Sutton Coldfield. Our latest purchase was the Christmas Bombs and wow! They lived upto our expections and more.
December 22, 2020
Reply from Maryscupcakes
So glad you enjoyed your Xmas treats & thanks for the continued support 😊
Love Mary’s great friendly service if…
Love Mary’s great friendly service if it’s dropping off goods or visiting in the shop.
December 13, 2020
Reply from Maryscupcakes
Thanks for the review Annemarie & your support 😃
The BEST cupcakes
The BEST cupcakes!
Mary's Cupcakes never disappoints, always fresh and delicious. Service with a smile too, wouldn't hesitate to recommend.
December 5, 2020
Reply from Maryscupcakes
Thanks for the recommendation Jocelyn & your support 😃
Delicious every time!
December 1, 2020
Reply from Maryscupcakes
Glad they were enjoyed, thanks for the review 😃
Gold standard of treats
I've had two different deliveries now and both have been incredible. Like nothing else I've tasted.
The portions are generous, the creations are unique. They arrive well packaged too .
Tremendous
December 1, 2020
Reply from Maryscupcakes
Lovely review, thanks for taking the time & so glad they were enjoyed 😃
Wonderful as always!
Wonderful as always! Love Mary’s cupcakes! Delivered straight to my door! Something wonderful to look forward to every time and they never disappoint
November 25, 2020
Reply from Maryscupcakes
So nice to hear Alison & glad they were enjoyed 😊
Ordered two boxes for a virtual coffee…
Ordered two boxes for a virtual coffee and cake. One box arrived swiftly (express delivery) still waiting on the other (standard delivery). The one that did arrive was great and enjoyed by my colleague who really needed a pick me up sweet treat 😄
November 25, 2020
Reply from Maryscupcakes
So glad your friend enjoyed them & your generous gift was appreciated :) shame yours didn’t arrive hope you enjoy when they do, they left us at exactly the same time :(... all your treats are individually wrapped for freshness
Mary and her cakes are delightful
Mary and her cakes are delightful, I've tried a large number of different treats from her offerings and never once been disappointed. You can tell so much love and care goes into every single bake. The loyalty scheme is a bonus. Absolute queen of cakes, I'm an avid Baker & regularly purchase from Mary as a treat for myself, once you try you'll never go to Costa again. Support your independent small businesses its win win.
November 25, 2020
Reply from Maryscupcakes
What a lovely review Amy, thanks so much for taking the time 😃
Reply from Maryscupcakes
Thanks so much 😊
The best brownies and cakes ever xx
November 24, 2020
Reply from Maryscupcakes
Thanks Safeena for your support & the review 😊
Delicious and delightful
Surprise brownie slab to celebrate my friend’s retirement. Beautifully presented and delicious. Great customer service.
November 24, 2020
Reply from Maryscupcakes
So glad it was enjoyed & thanks for the review 😃
Taste as good as they look
Taste as good as they look. Excellent gift to post to someone as you can be certain of the quality.
November 17, 2020
Reply from Maryscupcakes
Thanks Helen for the review & your support 😊
Excellent service delivered on time was…
Excellent service delivered on time was a lovely touch with personalised box
Will deffiantly use again
Thank you
November 16, 2020
Reply from Maryscupcakes
So glad you enjoyed & thanks for the review 😃
Reply from Maryscupcakes
Our pleasure & Thankyou 😃
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.