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Mason Frank International Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, highlighting their supportive and approachable communication style. Many people felt well-supported throughout their process, with their questions answered and clear guidance provided. Consumers frequently mention the excellent service, noting the efficiency, clear updates, and genuine interest in finding the right fit. Reviewers also appreciate the outstanding communication and punctuality, with many feeling that the team went the extra mile to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, dedication, and... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, clear... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the consistent follow-ups, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy t... See more

Company replied

Rated 5 out of 5 stars

Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better tea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friend... See more

Company replied

Rated 5 out of 5 stars

My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Mason Frank International, a Tenth Revolution Group company, is a recruitment firm dedicated to hiring specialist talent that can work with Salesforce.com; the world’s leading cloud-based CRM software provider. Established in 2010, our network of offices across the planet delivers hard-to-find talent into some of the most exciting projects throughout North America, Europe, Australasia and Asia Pacific, on both permanent and contact hires. With one of our candidates attending an interview somewhere on the planet every 48 minutes, Mason Frank has so far connected over 8,000 happy job seekers with their dream Salesforce role.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

556 reviews

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Rated 5 out of 5 stars

Jamie really understood our needs and…

Jamie really understood our needs and managed to find exactly the right talents!

August 1, 2025
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Reply from Mason Frank International

Hello Peter,
Thank you for your kind review. We’re delighted to hear Jamie was able to understand your needs and connect you with the right talent. We’ll be sure to share your feedback with him, and we look forward to working with you again.
The Customer Experience Team

Rated 5 out of 5 stars

Leah is a rockstar

July 29, 2025
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Reply from Mason Frank International

Hello Tyler,
Thank you for your fantastic review. We’re thrilled to hear you had such a great experience and completely agree that Leah is a rockstar! We’ll be sure to share your feedback with her, and we look forward to working with you again in the future.
The Customer Experience Team

Rated 5 out of 5 stars

Great experience

I had a fantastic experience working with Anthony from Mason Frank International. He was incredibly professional, attentive, and proactive throughout the recruitment process. Anthony took the time to understand my skills, career goals, and preferences, and he consistently kept me informed at every stage. His expertise and genuine support made the entire experience smooth and stress-free. I truly appreciate his dedication and would highly recommend him to anyone seeking a reliable and knowledgeable person to work with

July 25, 2025
Unprompted review
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Reply from Mason Frank International

Hi Teo,
Thank you for your review! We're thrilled to hear you had such a positive experience with our team and that their expertise allowed the process to be smooth and stress-free.
The Customer Experience Team

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Abigail Fritzin. She was very thorough and prompt that made the complete hiring process a breeze. I would highly recommend Mason Frank and Abigail in particular to my network.

Thanks!
Swati

July 19, 2025
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Reply from Mason Frank International

Hi Swati,
We're happy to hear that the hiring process was a breeze because of the thorough and prompt support you received. We appreciate you recommendation. Thank you!
The Customer Experience Team

Rated 5 out of 5 stars

Listened carefully to our requirements

Listened carefully to our requirements. found excellent candidates, very responsive and moved the process forward quickly.

June 28, 2025
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Reply from Mason Frank International

Hi Kim,
We're happy to hear that our team listened to your requirements and were able to expedite the process effectively. Thank you for your positive feedback!
The Customer Experience Team

Rated 5 out of 5 stars

Very responsive and diligent

Very responsive and diligent. Was never left wondering where we are at and what are next steps. Personable and friendly staff working hard to get you a job.

July 1, 2025
Rated 5 out of 5 stars

Jimmy is a great recruiter

Jimmy is always a great recruiter to work with. Communicative and transparent.

June 24, 2025
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Reply from Mason Frank International

Hi Parvez,
We appreciate you sharing your positive experience. We're happy to hear that our team provided excellent service through communication.
The Customer Experience Team

Rated 5 out of 5 stars

Great Launchpad for a Salesforce Career with Strong Support and Culture

Revolent gave me the opportunity to successfully transition into a Salesforce developer role. Their team was incredibly supportive, from training to mentorship, and they worked hard to place me in a permanent role. The company culture is very friendly and focused on helping you grow and succeed.

June 2, 2025
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Reply from Mason Frank International

Thank you for your wonderful feedback!
We're so glad to hear that our training, mentorship, and support helped you transition successfully into your new Salesforce Developer role. It's great to know you felt welcomed and empowered by our team and culture. If you would like to discuss your feedback in more detail, please reach out to me directly.
Thanks, Kayleigh Holness, Client Relationship Manager k.holness@revolentgroup.com

Rated 5 out of 5 stars

Top Notch Guidance

Thomas was extremally helpful with the process. He gave me the guidance I need to put my best foot forward; While the process was long, he was there with me and because of that, I was able to land a job with an amazing company that is doing amazing and impactful work.

June 5, 2025
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Reply from Mason Frank International

Hi Isai,
It's great to hear how helpful Thomas was during the process. We appreciate your feedback and are so glad you were able to find a job with an amazing company.
The Customer Experience Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience!
I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friendly and approachable communication style helped reduce a lot of the stress that can come with job searching. I really appreciated their clear updates and genuine interest in finding the right fit, not just filling a role. I’d definitely recommend them to anyone looking for a supportive and trustworthy recruiter.

May 28, 2025
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Reply from Mason Frank International

Hi Heather,
We're happy to hear that you had a fantastic experience! It's great to know our honest and transparent approach helped reduce stress during your job search. We appreciate your recommendation and are glad we could provide supportive guidance.
The Customer Experience Team

Rated 5 out of 5 stars

Wonderful Team

The team is diligent to provide detail and support throughout the recruiting process! They ensure the conversations are smooth in transition and provide a great variety of candidates.

May 28, 2025
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Reply from Mason Frank International

Hi Oscar,
We strive for 100% satisfaction, and it's brilliant to read that the team provided you with a great variety of candidates, as well as supporting you throughout the process.
The Customer Experience Team

Rated 5 out of 5 stars

Mason Frank

Mason Frank, with their team, supported me throughout the process with great professionalism and kindness. They were just amazing.

May 20, 2025
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Reply from Mason Frank International

Hi,
We're thrilled to read that you found the team to be professional and kind throughout your process. We wish you the best of luck in your role.
The Customer Experience Team

Rated 5 out of 5 stars

I had the wonderful experience of…

I had the wonderful experience of working with Anthony Woods from Mason Frank International. His guidance and expertise was invaluable throughout the hiring process. He was incredibly responsive and helpful in preparing me for interviews and answering any questions I had about pay, benefits, and even company expectations.Thanks to his efforts, I successfully landed the job. I'm truly grateful for his assistance.

April 21, 2025
Unprompted review
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Reply from Mason Frank International

Hi,
Thank you for your 5-star review. It's great to hear that you had a wonderful experience with Anthony and that he helped you land a new role!
The Customer Experience Team

Rated 5 out of 5 stars

Exceptional Support and Career Guidance from Mason Frank International and Craig

I had an amazing experience working with Mason Frank International during my job search, and I especially want to highlight Craig’s exceptional support throughout the process. From our very first conversation, Craig acted not just as a recruiter but as a true mentor, providing valuable guidance, interview preparation tips, and consistent encouragement.

Thanks to his dedication and expertise, I successfully landed my next role at Forest Lawn, and I couldn't be more excited. Craig was always available to answer my questions, offered honest advice, and truly cared about finding the right fit for me, not just any opportunity.

I highly recommend Mason Frank International, and particularly Craig, to anyone looking for a recruiter who genuinely invests in your career growth. Thank you for helping make this next chapter possible!

April 23, 2025
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Reply from Mason Frank International

Hi Ankit,
This is a brilliant review for Craig; thank you for taking the time to share! We're thrilled to hear that you found Craig always available to answer any questions or queries you may have and offer fantastic support. We wish you the best of luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Assciate Director, Customer Success

Great support

April 11, 2025
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Reply from Mason Frank International

Hi Shinya,
Our aim is to provide our clients with 100% satisfaction, and it is great to see you had such a positive experience and found the team to offer great support.
The Customer Experience Team

Rated 3 out of 5 stars

Onboarding takes too long

My onboarding and documentation signing took too much time. I had to repeatedly fill out the same document. Your onboarding process needs to be streamlined. I still have no clarity on the time recording process for the client approval

April 9, 2025
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Reply from Mason Frank International

Hi Alex,
All feedback is very important to us as it helps us to continually improve. We have passed your feedback on to senior management so we can work on improving our process in the future. We understand the team has been able to assist you with any issues, but if you would like to discuss your comments in more detail, please contact us at customerexperience@tenthrevolution.com.
The Customer Experience Team

Rated 5 out of 5 stars

Great Support and Professionalism Throughout the Process

Nathan de Vries made my recruitment experience very positive. Though we didn’t finalize the opportunity, his support, professionalism, and clear communication stood out. I truly appreciated his approach!

March 27, 2025
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Reply from Mason Frank International

Hi,
It is important that we provide a high standard of professionalism and clear communication throughout the process, so your comments are wonderful to hear.
The Customer Experience Team

Rated 5 out of 5 stars

Harvey & Jamie – The Best Recruiters I’ve Worked With!

I had an exceptional experience with Mason Frank, thanks to the outstanding support from Harvey Crane and Jamie. From the very first interaction, it was clear that this would be a different experience—in the best possible way.

Both Harvey and Jamie demonstrated a remarkable level of professionalism, dedication, and attention to detail. They kept a close eye on the right opportunities for me, provided regular updates, and ensured seamless communication throughout the process. Their efforts went above and beyond, helping me secure a role that truly aligns with my skills and experience.

What stood out most was their genuine commitment to supporting candidates—not just in finding a job but in making sure the entire process was smooth and reassuring. This has, without a doubt, been the most professional and friendly recruitment experience I’ve had in my career.

I am sincerely grateful to Harvey and Jamie for their passion, friendliness and dedication, and I highly recommend Mason Frank to anyone seeking new opportunities.

A huge thank you once again—you’ve been absolute stars!

March 21, 2025
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Reply from Mason Frank International

Hi Manoj,
Wow an amazing review for Harvey and Jamie, thank you for sharing! We strive to provide a service that stands out with professionalism and friendliness, so we're very pleased to hear that this is the best experience you have had. Please keep in touch.
The Customer Experience Team

Rated 5 out of 5 stars

Professional and thorough

I have been working with Mason Frank International for years and had my first contact with Jamie 2 years ago. Jamie has been professional, precise and thorough from day one. Jamie arranged my first interview at my current job and thoroughly followed the process till the very end.

March 10, 2025
Unprompted review
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Reply from Mason Frank International

Hi,
We truly appreciate your loyalty and dedication to Mason Frank. It's wonderful to know that you've had such a positive experience working with Jamie. We’re excited to share your kind words with the team. Thank you for leaving such great feedback!
The Customer Experience Team

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Robert Casselle at Mason Frank International. From our first conversation, he was professional, responsive, and genuinely invested in helping me find the right opportunity. His support made the job search process smooth and stress-free. Thanks to his dedication, I landed a role that aligns perfectly with my skills and career goals. I highly recommend Robert to anyone looking for a recruiter who truly goes the extra mile

February 28, 2025
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Reply from Mason Frank International

Hi Dayo
Amazing feedback for Robert, thank you for sharing and recommending our services! Our aim is to stand out and provide a stress-free, excellent service, so we're very pleased to hear that this is the best experience you have had. Please keep in touch.
The Customer Experience Team

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