Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better tea... See more
Company replied
Fantastic experience! I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friend... See more
Company replied
My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact... See more
Company replied
Company details
Written by the company
Mason Frank International, a Tenth Revolution Group company, is a recruitment firm dedicated to hiring specialist talent that can work with Salesforce.com; the world’s leading cloud-based CRM software provider. Established in 2010, our network of offices across the planet delivers hard-to-find talent into some of the most exciting projects throughout North America, Europe, Australasia and Asia Pacific, on both permanent and contact hires. With one of our candidates attending an interview somewhere on the planet every 48 minutes, Mason Frank has so far connected over 8,000 happy job seekers with their dream Salesforce role.
Contact info
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, United Kingdom
- customerexperience@masonfrank.com
- www.masonfrank.com
Streamline your Salesforce hiring
Excellent company
October 24, 2023
Reply from Mason Frank International
Hi Eswaraiah,
Thank you for your 5-star review. We're delighted to hear that you found us to be an excellent company.
The Customer Experience Team
Thank you MFI!
I'm grateful to my recruiter at MFI for investing the effort to comprehend my qualifications and positioning me for a job I wouldn't have pursued independently. Thanks to her support, I've successfully accepted an offer with a Salesforce consulting partner.
October 7, 2023
Reply from Mason Frank International
Hi Rich,
It is really important to us at Mason Frank International that we devote our time to finding the ideal role for our candidates, so we appreciate your feedback.
The Customer Experience Team
Always Mason Frank for SFDC!
My recruiter was great at knowing his clients and advising offer negotiations.
October 6, 2023
Reply from Mason Frank International
Hi,
Thank you for your 5-star review. It's great to hear that the team knew their client and was able to help advise you with negotiations.
The Customer Experience Team
Thank you
Your professionalism and your follow-up were greatly appreciated during my recruitment process at swisstxt and I encourage you to continue with the same energy and motivation. I would not hesitate to recommend you in the future.
Thank you again for all.
September 23, 2023
Reply from Mason Frank International
Hi Emerson,
We're delighted to hear that you appreciated our professionalism and follow-up during your process. Thank you for recommending our services.
The Customer Experience Team
My interaction was friendly and…
My interaction was friendly and supportive. They headhunted me for a very suitable role. Communication was regular and encouraging. Very pleased!
September 30, 2023
Reply from Mason Frank International
Hi Ipsa,
It's amazing to hear that you found the team to be friendly and supportive, in addition, to being in regular communication with you. Thank you for your 5-star review.
The Customer Experience Team
nice job, thanks
- The kindness
- the effective communication
- the tips provided along the onboarding process
- the high competency
September 29, 2023
Reply from Mason Frank International
Hi Michele,
Thank you for your 5-star review. We're thrilled to hear that you found the team to be kind, and effective in communication, and provide you with onboarding tips.
The Customer Experience Team
Good and timely feedback
September 28, 2023
Reply from Mason Frank International
Hi Sofie,
It's great to hear that you found the team provided you with good and timely feedback during the process.
The Customer Experience Team
Constant Communication
Constant Communication. Both AJ and Thomas were patient and kept me informed throughout the entire process. This is honestly the first positive experience I have had with a recruiting agency.
September 19, 2023
Reply from Mason Frank International
Hi Leroy,
Thank you for your 5-star review. We're delighted to hear that you AJ and Thomas to be patient and kept you informed throughout the process.
The Customer Experience Team
Happy review
I'm happy with the customer team of the company. Speaking with them helped me to get exactly what position I was looking for. They helped me to contact the company and represent me. I think you did a great job at all ! I will recommend to my friends and family to use Mason Frank International services!
Thank you!
September 16, 2023
Reply from Mason Frank International
Hi Stanislav,
Here at Mason Frank International, it is very important to us that we work hard for our candidates to find them the best possible work, so your comments mean a lot to us.
The Customer Experience Team
Delivered above expectations
From the very first call from the recruiter to the onboarding process with the new company it was a very smooth process. The recruiter continously checked in with me and ensured that I was well prepared for the interviews and also conducted several follow-up calls. I can highly recommend Mason Frank International. Very proffesional service!
August 31, 2023
Reply from Mason Frank International
Hi Thomas,
We're excited to hear that you found your recruiter to offer a professional service and they made the process very smooth for you. Thank you for recommending our services.
The Customer Experience Team
Text communication was excellent…
Text communication was excellent throughout the whole process. He did a great job. Help me find this job and get to the point where they are sent me an offer letter
September 1, 2023
Reply from Mason Frank International
Hi Mike,
Thank you for your 5-star review. It's wonderful to hear that you found our communication to be excellent throughout the process and your recruiter did a great job.
The Customer Experience Team
Fantastic agency to partner with
Fantastic agency to partner with. Anthony and Joe were a pleasure to work with and presented me with an incredible opportunity. It was such a joy for Joe to think of me once again many years later after my initial placement with the firm. It’s this kind of long term thinking and true relationship building that sets them apart. They take the time to understand and match the needs of both the employer and employee, ensuring the most seamless transition and on-boarding. Right the way from first interview to contract signature, Mason Frank was there to support and help smooth communications. I’d recommend Mason Frank and their awesome crew including Joe Garrod and Anthony Woods in a heartbeat.
August 14, 2023
Unprompted review
Reply from Mason Frank International
Hi Michael,
Wow - an amazing review for Anthony and Joe, thank you! We're thrilled to hear that they were there to support you and offer smooth communication. We wish you the best of luck in your new role.
The Customer Experience Team
Fast and good
James really delivered surprisingly quickly. Good transparent service.
Highly recommend
August 31, 2023
Reply from Mason Frank International
Hi John,
It's pleasing to hear that you found James to be transparent and able to deliver quickly for you. Thank you for recommending our service.
The Customer Experience Team
Great experience!
Very smooth and efficient process. Anthony Woods was extremely helpful, knowledgeable, and provided a great overall experience. Highly recommend!
August 25, 2023
Unprompted review
Reply from Mason Frank International
Hi Robert,
Thank you for your 5-star review. We're thrilled to hear that you found Anthony to be extremely helpful, and knowledgeable, and provide a great overall experience.
The Customer Experience Team
Anthony introduced me to an employment…
Anthony introduced me to an employment opportunity and did an excellent job of communicating with both the client and me. Without a doubt, I would advise my friends.
August 2, 2023
Unprompted review
Reply from Mason Frank International
Hi Meghana,
It's wonderful to hear that you found Anthony to do an excellent job of communicating between you and the client. Thank you for recommending us.
The Customer Experience Team
Full follow-up from the very beggining
Full follow-up from the very beggining. Excellent matching with the company.
August 30, 2023
Reply from Mason Frank International
Hi Sally Danuta,
Thank you for your 5-star review. We're delighted to hear that you found the team to excellently match you for your new company.
The Customer Experience Team
My experience with their hiring process…
My experience with their hiring process was remarkably swift. Throughout the process, Recruiter Jake Cole was consistently available to address my inquiries, ensuring a seamless and effortless experience.
August 12, 2023
Reply from Mason Frank International
Hi Dilya,
Thank you for your 5-star review. We're delighted to hear that Jack was always available to answer any inquiries you had and ensured a seamless process.
The Customer Experience Team
Mason Frank recruitment helped my to…
Mason Frank recruitment helped my to land my new role. They provided an attentive, helpful and quality support during the whole recruitment process. I would definitely recommend to work with them during a recruitment process to find a new international professional opportunity.
July 26, 2023
Reply from Mason Frank International
Hi Ángel,
It's brilliant to hear that you found the team to provide attentive, helpful, and quality support throughout your recruitment process. Thank you for recommending our services.
The Customer Experience Team
Mason frank review
Dominick is very likeable and he really is able to achieve and deliver what he purposes
July 18, 2023
Reply from Mason Frank International
Hi Raúl,
Thank you for your 5-star review. We're delighted to hear that you found Dominick to be likable and delivered what he purposed.
The Customer Experience Team
Great experience working with Mason Frank
Great experience working with Mason Frank to find a new Salesforce Admin to join my team. Their technology expertise enabled us to find some great candidates.
July 21, 2023
Reply from Mason Frank International
Hi Sarah,
It's wonderful to hear that you had a great experience with the team and they were able to find you some great candidates. We look forward to working with you again.
The Customer Experience Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.