Matas is one of the things in Denmark I can truly trust. They sell their own brand which I personally use (Matas Striber line, vitamins, etc) and brands that are high quality. On top of that, they del... See more
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THE PEOPLE WORKING AT MATAS ARE VERY NICE, THEY KNOW HOW TO HELP, CAN PROVIDE INFORMATION.
I made an expensive order from Matas, and was delivered a crushed, torn, partially opened package with nothing inside of it aside from packaging paper. When I complained and asked they resend... See more
Company replied
It was a great experience. The cosmetics I needed weren't available in the Matas store in my city, so I decided to order them. I even got discounts since I have a Matas profile. Very easy, quick and a... See more
Company details
Written by the company
På Matas.dk finder du Danmarks skønneste udvalg af kosmetik, dufte helse- og hudplejeprodukter. Du finder mere end 28.000 varer til både mænd og kvinder. Derudover har vi også et stort udvalg af produkter til det aktive liv, børn, boligen og meget mere. Gå ind på www.matas.dk og se hele vores skønne udvalg.
Contact info
Rørmosevej 1, 3450, Allerød, Denmark
- 48165544
- kundeservice@matas.dk
- www.matas.dk
4.4
Excellent
39K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Fine and fast
Fine and fast but and only a little more expensive then other places i looked.
September 28, 2022
Unprompted review
Excellent!
I found all the products I was looking for and the prices were lower than the prices on the brand's website. Very satisfied with that! Delivery within 36 hours. (Awesome!) Superior service overall...
September 3, 2022
Unprompted review
Super service
August 15, 2022
Unprompted review
I don’t know if it’s MATAS or DAO but I…
I don’t know if it’s MATAS or DAO but I ordered something for next day pick up on Friday before 19:00. It’s Monday 14:33 amd I’m still waiting.
August 1, 2022
Unprompted review
Reply from Matas Webshop
Hi Mike,
Im sorry that you haven't gotten your package yet. I would suggest you to contact our customer service, and they will help you with a solution :-)
// Matas 💙
The fastest service a customer could…
The fastest service a customer could ever experience. I am not sure about the prices but the service and delivery is beyond satisfying ☺️
July 19, 2022
Unprompted review
Super!!👍👍👍👍👍
July 11, 2022
Unprompted review
Hurtig ekspedition og levering.
July 9, 2022
Unprompted review
Super god service 👍
July 7, 2022
Unprompted review
Over all good.
July 6, 2022
Unprompted review
Matas in Lyngby storcenter and Matas on Lyngby hovedgade
I went to Matas in the Lyngby Storcenter, where I asked for a product in english. The salesperson pointed at a Danish brand on the shelf and left with no more explanation. Annoyed, since I do not speak danish and could not read the product information, I went to the Matas on Hovedgade, asked again, and the same thing happened.
June 25, 2022
Unprompted review
Reply from Matas Webshop
Hej Hansen
I'm very sorry for the experience you've had - that's obviously not what we want our customers to take with them from our stores.
At Matas, we value our customer care and experiences in the store extremely highly and it is important that all our customers receive good service.
We have a strong focus on training staff in our stores, so we are glad that you have written to us so we can improve the experiences in our stores.
I have made sure to send your email to the store manager, who will follow up on your experience with the employee, so it is not something that will happen again, as it is by no means optimal in relation to what we want to experience with us.
//Jasmin
good discount, customer service and fast delivery
June 1, 2022
Unprompted review
Great selection and fast delivery
Great selection and fast delivery! Thanks for your great service.
May 30, 2022
Unprompted review
Very nice and helpful staff
Very nice and helpful staff. The order arrived quickly and I will definitely be happy to buy more. I was also satisfied with the quality of the products.
May 23, 2022
Unprompted review
Good quality as alway.
May 17, 2022
Unprompted review
Super fin service
May 3, 2022
Unprompted review
Quick and easy shopping
Quick and easy shopping, even for people outside of Denmark.
The membership bonus points is an extra plus!
April 26, 2022
Unprompted review
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