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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Extremely satisfied with our new caravan rug, it looks amazing and you can tell it’ll last along time. Jill couldn’t do enough for us designing our mat on a bank holiday Monday, to make things Evan... See more
I have been using Mats Nationwide since our business formed about 7 years ago. The team are very helpful, informative and professional from start to finish. I believe the price is very reas... See more
Above and beyond service from these guys. Can’t fault them. Even when delivery went missing (fault of the courier, not Mats Nationwide, they went out of their way to help). It was a delight to experie... See more
Company details
Information provided by various external sources
Mats Nationwide is a leading UK supplier of indoor and outdoor Logo Mats, Entrance Mats and Floor Mats for commercial and industrial businesses.
Contact info
No.1 Booths Park, Chelford Road, WA16 8GS, Knutsford, United Kingdom
- 01565 756152
- sales@matsnationwide.co.uk
- www.matsnationwide.co.uk
4.9
Excellent
703 reviews
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Large porch mat ordered - excellent
I ordered a large mat for my porch. The fit and quality are excellent and it looks very smart. Would order from this company again.
October 1, 2024
Fast delivery and great service.
September 27, 2024
Really Good Quality Mats & Service
Very easy process to get a custom order in. There was a slight issue along the way, however, customer service were polite to deal with and sorted out the error.
I was very pleased with the quality of the printed door mat we received.
Would definitely recommend.
September 26, 2024
Good communication
Good communication - pre delivery call, arrived & collected in good time, friendly positive attitude
October 8, 2024
great quality
September 17, 2024
Fast speedy service and good quality!!
September 18, 2024
Good service and good price
They id a lot of the work for us and the mat looked great.
September 12, 2024
Professional and speedy service
I’ve used these guys a few times now for our entrance mats in our new Cat Lodges and they look great. Professional and speedy service, delivered on time. 👍
August 6, 2024
Delivery was a fiasco
Delivery was a fiasco. First the tracking number displayed a time and day (10 days after my order) and on that day this information disappeared but no e mail or any contact was made by UPS to tell me that delivery had been cancelled. Original delivery was on a Friday - Mats Nationwide said they could not help - and that new delivery information would be provided on Monday. Again no information was available until late in the day on Monday when checking the tracking number again it said item had been delivered. As I was away on the Monday for 4 days I had wanted to change my delivery date but as no contact was made this was not possible. I then had to arrange for a neighbour to go and collect the mat as it was just left leaning on my front door so visible to everyone. If I had not continually checked what was going on I would not have known what had happened. Would not recommend.
August 12, 2024
Reply from Mats Nationwide
Many thanks for your feedback. It's always extremely frustrating and disappointing for us, when our couriers let us and our customers down.
At Mats Nationwide, we operate an efficient and courteous service, which is reflected in our 'Five Star' trust pilot reviews.
I can see looking through all correspondence, that my colleague got straight back to you immediately after each email you sent, providing honest and clear updates to the best of our knowledge. I cannot see any email which suggests that we cannot help?
We are sorry that you feel the need to reflect the poor UPS service onto our review platform and of course we are following up this problem with UPS. However, in the vast majority of cases, UPS deliver on time and our customer feedback proves this.
Amazing people to deal with.…
This is the first time we have used this Company. From beginning to end they were amazing. Nothing was too much trouble with any questions I asked. The Mat arrived very quickly and was so well packaged. Would highly recommend Mats Nationwide. Will certainly use again.
August 2, 2024
Quality and branding looks fantastic
We have received our order today (early) processed an delivered within 4 days.
I cannot thank you enough, the quality of the matt and the branding looks fantastic.
Would highly recommend!
August 8, 2024
Unprompted review
Whole process was smooth and…
Whole process was smooth and communication was excellent. The product was very good too
July 9, 2024
Quick response to enquiry
July 20, 2024
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