Matthew Algie | Roastery and Coffee School Reviews 4,349

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging teaching styles, making learning enjoyable and easy to understand. Many people highlight the hands-on and interactive nature of the training sessions, which helps them gain confidence and practical skills. The overall user experience is frequently described as excellent, with consumers appreciating the clear explanations and supportive atmosphere. However, some customers were dissatisfied with the company's product, specifically regarding coffee machine purchases, citing issues with invoices and concerns regarding certain business practices.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the trainers for their knowledge,... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers highlight the interactive... See more

Product

Reviewers mention positive feedback about the product. Many customers expressed satisfaction with the... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom was great. He was extremely friendly, helpful, and enthusiastic. Worked one on one with everyone helping them get basic latte art down and making sure everyone was consistent and confident with ma... See more

Rated 5 out of 5 stars

Tom came into our hotel in Sevenoaks to train us. Absolutely amazing guy, super chatty and gave effective training, teaching latte art and general skills. Learnt more in those 2 hours than i have in p... See more

Rated 5 out of 5 stars

Generally just an amazing day! We were very well taken care of and had all the help we could need! Super engaging trainer able to cater to all skill levels and I felt included throughout despite co... See more

Rated 5 out of 5 stars

Spent a morning at Matthew Algie coffee school learning all about latte art from Colin. What an incredible trainer, so much knowledge and passion and, above all, patience! Colin really knows his stu... See more


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Wholesaler

About Matthew Algie | Roastery and Coffee School

Written by the company

Matthew Algie Logo
_______________________________________________

About Matthew Algie

Exceptional Coffee Roasting & High-Quality Coffee Machines

Matthew Algie, is a distinguished name in the world of coffee, renowned for its rich heritage and commitment to quality. Established in 1864, Matthew Algie began as a tea and coffee merchant in Glasgow, Scotland, and has since evolved into a leading coffee roaster and supplier across the UK and beyond.

With over 150 years of expertise, Matthew Algie sources the finest coffee beans from around the globe, ensuring ethical and sustainable practices at every step. Our dedication to quality extends from the meticulous selection of beans to the art of coffee roasting.

At Matthew Algie, we believe that great coffee starts with great equipment. That’s why we offer a wide range of top-of-the-line coffee machines to suit every need, from small cafes, offices spaces to large commercial establishments. Our team of specialists is always on hand to provide expert advice and support, ensuring that you get the most out of your coffee setup.

Join us on our mission to bring the best coffee to your cup, and experience the Matthew Algie difference. Whether you’re a cafe, office space or hotel just starting your coffee journey, we have something for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Very thorough course, done in a friendly, relaxed atmosphere. Colin is very approachable and gives lots of practical tips.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Milk training

Colin today was super friendly and attentive to everyone here today learning about coffee skills. I really enjoyed my time learning about milk skills today.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Adam the coffee trainer went beyond his…

Adam the coffee trainer went beyond his limits and very patient and made all four of us to make a nice coffee in his guidance. Corrected us where needed and given all the information from cleaning the coffee machine to all varieties of coffees we can make at our premises. He told us to not to hesitate to give him a call when needed.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fab training with Colin. amazing…

Fantastic session with the amazing Colin who made the entire session fun and interactive. I learned so much and can’t wait to come back to see the lovely Colin again to learn some coffee art. Thanks for having us Colin

January 29, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look