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Rated 3 out of 5 stars

I finally recieved my Mattress a week late and after several phone calls where I had to wait in a que for about five minutes each time to speak to anyone. The packaging was wet and it looked like th... See more

Rated 1 out of 5 stars

Mattress not delivered on day specified and could not contact company in any way as they did not answer phone calls or emails. Still waiting for reply and mattress. All it needed if there was a probl... See more

Rated 5 out of 5 stars

I ordered my Living Tech 700 Mattress and as advertised it arrived the following day around lunch-time. The mattress looks very thin when it arrives but this is just because it has been tightly wra... See more

Rated 5 out of 5 stars

Hello all Fantastic Service, Fantastic Mattress - Speedy and highly efficient service!! Im SO GLAD I cancelled my Mattress order with Argos - a month later - I was still awaitin... See more

Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Information provided by various external sources

Mattress and mattresses for sale. UK Mattresses online experts, with next day mattress delivery. Buy mattress, Soft & Firm, Single, Double & Kingsize mattresses.


Contact info

3.1

Average

TrustScore 3 out of 5

26 reviews

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3.1

All reviews

(26)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

not as described

I ordered at £200 mattress (memory foam and sprung mattress) from Mattress24.co.uk. When the mattress arrived it was rolled up and looked very thin, not as expected.
Of course to fully inspect the mattress we had to unroll it and was horrified to find that it was of very poor quality. It was thinner than dscribed on the website, and any pressure applied to the sides just pushed it flat.
I contacted Mattress24 and they said to give the mattress time to fully rise to it natural shape. We did, it didnt. It was thin, flimsy and was made of very basic materials, esp for £200. We could unzip and look at the basic springs, woven material and thin layer of memory foam.
We tried to argue that we were not happy with this mattress but the company would not have any of it. This was because we had unrolled it. However, in my arguement, we had to unroll it to fully inspect the product.
Dont buy off line. Go and inspect a mattress for yourselves in a store.

January 3, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

My new mattress was delivered on time. It was well packed and the driver waited until I was satisfied that it was as ordered and in perfect condition, which it was . It is very good value for money and above all, is lovely and comfortable. I would highly recommend Mattress.24.couk

November 13, 2009
Unprompted review
Rated 4 out of 5 stars

Absolutely no problem

Ordered on Saturday and delivered on the following Tuesday within the time parameters advised.
Product exactly as ordered and brand new, clean and well packaged.
Good price, good service, good product - I can only assume the negative reviews are WUMS from a competitor - I would recommend this lot to anybody !!

November 10, 2009
Unprompted review
Rated 5 out of 5 stars

Perfect

I have to admit I was a bit concerned purchasing from Mattress24 after reading the bad reviews below, however I have nothing but good things to say about them.

I ordered the mattress at 11.18am and it was delivered at 9.20 the following morning. It arrived spotless and appears to be new (the label on the packaging said it was manufactured 9 days ago)

Im very happy with the mattress, I would use them again.

October 9, 2009
Unprompted review
Rated 2 out of 5 stars

Disgusted

I was disgusted to find out the the delivery person stood and watched my girlfriend struggle to move the mattress out of the door way to a position about a yard inside the door and even made the comment "I'd love to be a fly on the wall when you try and get this up the stairs" No doubt there's some policy that means the delivery people are not supposed to enter peoples homes, however this seems a little bit "jobs worth".
The Mattress was advertised as having two free pillows that have not arrived.
I'm still waiting for a response from Mattress 24 on the complaint I made.

August 12, 2009
Unprompted review
Rated 5 out of 5 stars

the best yet

i can't believe these other reviews. I have bought 2 mattresses for my own house and 3 for rental flats from mattress24. every time PERFECT! good mattresses, good prices, good advice and delivered on the right day. I recommend that you use them.

June 24, 2009
Unprompted review

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