Amazing watch. Looks far more expensive than it is, choice of a very nicely made bracelet and a rubber/silicon strap colour matched to the face with all the necessary tools to swap and adjust straps.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have just received my Brand new Monument Automatic in Blue sporting a reflective face that sparkles whatever the light. The seconds hands glide like a Rolex or a Tag perfectly magically... See more
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Amazing Company, top quality products & best in class regardless of price customer service - they are beyond excellent 👍🏻 In reality they are the wake up call the entire watch sector neede... See more
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I have owned Tutor, Tag and Brietling watches. The Maughan Jones watches are brilliant, feel and look great! I’m really glad I bought 4 different versions! I purchased on 29th Dec and arrived around 9... See more
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Company details
Written by the company
Maughan Jones is an affordable luxury watch brand for your everyday essential style. Designed in London, worn worldwide. At Maughan Jones, we’re passionate about crafting high-quality watches that don’t come with a luxury price tag. Founded by Ben Maughan and Sam Jones, we believe everyone should have access to stylish, reliable timepieces that reflect the best in design and precision. Our commitment to excellence is at the heart of everything we do, from the materials we choose to the meticulous craftsmanship that goes into each watch. With Maughan Jones, you're getting more than just an affordable watch—you're getting a piece of refined elegance that stands the test of time.
Contact info
38, 29 Stodman Street, NG24 1AW, Newark, United Kingdom
- support@maughanjones.com
- www.maughanjones.com
4.5
Excellent
569 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Great Service and Cool Product
Good customer service. Quick delivery and fabulous looking product - very cool with metal and rubber strap options.
September 29, 2025
Reply from Maughan Jones
Thank you Frank. The option to change the straps seems to be a real winner. Enjoy your purchase
Beautiful quality
I was in doubt about buying a watch from a picture the 1st time, but after receiving my Luminex special edition I was more than pleased. The quality of the watch and even the box it came in blew me away, hence why I now have 4 and the wife has 1 too .
September 29, 2025
Reply from Maughan Jones
His and Hers Maughan Jones. Love it. Keep a look out for our new lines coming our soon to expand your collection
The watch was delivered in just 3 days…
The watch was delivered in just 3 days and I must say the quality is great for the price. I went for the limited edition Luminex version and received a 35% discount. The presentation box and extra strap was an unexpected surprise. Accuracy is OK, but not outstanding, from the Miyota 8215 movement. Overall I'm impressed for the price paid and considering the extras you get I would recommend"taking the plunge".
September 26, 2025
Reply from Maughan Jones
Amazing. We have some NEW lines being added very shortly which you may also enjoy.
Very nice watch and quick delivery
Very nice watch and quick delivery.
Excellent customer service when dealing with a small issue.
Would definitely buy from Maughan Jones again.
September 25, 2025
Reply from Maughan Jones
Thank you so much for your review Neil. I really hope you are enjoying your new ⌚keep an eye out for our new products due to launch soon 🎊
Luxury watch
The watch arrived promptly and the watch was of great quality. The feel was exceptional and looked amazing. The extra strap made the watch feel like a premium luxury watch
August 21, 2025
Reply from Maughan Jones
Thank you for your review Abdul. Enjoy your new ⌚
excellent communication
excellent communication and beautiful piece for my collection
September 18, 2025
Reply from Maughan Jones
Many thanks for your review Naveed. Glad you are enjoying your new Luminex ⌚
I loved the watch
I loved the watch. It is well made and very beautiful. The packaging (boxes) is well done. However, the accessories that came with the watch are of low quality, which is the only negative point.
September 8, 2025
Reply from Maughan Jones
Thank you for your review. We are very pleased that you are happy with your watch. The accessories are of a substantial quality and i think you may have bent the tool due to the pins not being aligned properly when removing the links. If enough pressure is applied and not aligned, they will bend.
Reply from Maughan Jones
Fantastic news Emanuel. So happy you are pleased with your purchase
Reply from Maughan Jones
Thank you so much for your review. We are very glad you are happy with your purchase
The clasp is ridiculous its impossible…
The clasp is ridiculous its impossible to put the watch on without the assistance Iof somebody else. I have complained but it seems to be falling on deaf ears. The metal clasp just rubs on your skin and is extremely uncomfortable
September 8, 2025
Reply from Maughan Jones
Sara, we are still actively discussing this issue and have provided support throughout, and now discussing the return of the watch. Your concerns have not been ignored. We understand that the watch is not comfortable for you and are working to get this resolved with 24 hours of your first contact with us
So this is a honest review
So this is a honest review, the delivery was quick no problems, the box and packaging was very good and felt luxury. The watch box and extra band was good quality, I dont have much complaints managed to take links out with tool provided. Only thing I found annoying was to change the band also to set it on the rubber because I like a tighter fit the clasp would grab my skin, other than that the watch is amazing if I was to add something would be a manual or even instructions rather than having to search online for answers. Other than that I was skeptical but for the price the quality the feel and look is worth it
September 11, 2025
Unprompted review
Reply from Maughan Jones
Thank you for your honest review. We are always free to answer any questions via email or phone and can send video links with instructions. Also, all of our watches come with a manual and warranty card. If you are still in need of any assistance, we would be very happy to help
Delivery was prompt
Delivery was prompt. Which is always a bonus. But the biggest plus was the watch itself. Lovely. Looks far more expensive than it was . Very eye catching watch which attracts a lot of attention. Overall am extremely well pleased.
September 1, 2025
Reply from Maughan Jones
So pleased you are happy with your watch Vincent and thank you for taking the time to write a review
10/10
10/10 order and shipping. Watch arrived in a premium feeling box. The watch is lovely, exactly as described and works nicely, suiting most outfits with the trendy Tiffany blue look!
August 21, 2025
Reply from Maughan Jones
Brilliant news. So pleased you are happy with your Aqua Blue watch. Definitely stands out in a crowd
Product horribly of low quality
Product horribly of low quality. It says male watch, but it's like kids watch. I bought 2 watches, my first buy was ok, the last order, horrible.
August 27, 2025
Reply from Maughan Jones
Hello Mr Eze
Thank you for sharing your feedback with us. I have checked your order against the reference number provided and can confirm you ordered from our ladies collection not men’s.
I can see you have not reached out to us to discuss your original order placed, or this order that was made swiftly after you received your first order, please feel free to do so at support@maughanjones.com
Thank you
Maughan Jones
Very professional company and British…
Very professional company and British great watch and great price
August 22, 2025
Reply from Maughan Jones
Thank you Geoff, We hope you enjoy your latest purchase
Package was well packaged which ensured…
Package was well packaged which ensured safe delivery.
The watch looks beautiful too and a perfect gift for my partner
August 22, 2025
Reply from Maughan Jones
Amazing gift for someone special. Thank you for your review and we hope they like their gift
Luminex space black watch
Firstly I’d say the quality of the watch , the ease & quickness of placing & receiving the order . Everything in the box , so easy to shorten or change the straps from the bracelet strap to the rubber one . Had a few questions which were responded too very quickly, thanks for a fabulous looking watch at a good price!😎
August 21, 2025
Reply from Maughan Jones
Thank you for your lovely review Andy. We hope you're enjoying changing the look from steel to rubber straps.
Excellent value for the money
Excellent value for the money. Very fast delivery! Cant ask more!!!
August 13, 2025
Reply from Maughan Jones
Amazing. Many thanks for your custom and review
Lovely looking automatic watch
Lovely watch,great presentation box,and a good price for a automatic watch.only problem is that getting the links out of the metal strap so so tight,had to take it to a jewelers to rectify at a cost.
August 19, 2025
Reply from Maughan Jones
Thank you for your review. Although we include the tools to change links and straps yourself, it is always best for a professional to do if you are less confident. T
Reply from Maughan Jones
Thank you Robert. We hope you enjoy your latest purchase
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