Maxipowercleaning Reviews 

63
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had our carpets cleaned by Maxi Power Cleaning, and I couldn’t be happier with the results! The service was excellent – they were punctual, professional, and thorough. Our carpets look brand new an... See more

Company replied

Rated 5 out of 5 stars

Max has been really helpful. He was so efficient and professional, he even moved my sofas and furniture by himself to clean the carpet underneath, which I wasn’t expecting. Overall i am really happy w... See more

Rated 5 out of 5 stars

Cleaner was really professional. We bought a very good carpet cleaner and we're not happy with the stains still left behind and also the carpet not looking fully clean as it's very light and we kids a... See more

Rated 5 out of 5 stars

"Excellent service from start to finish. arrived right on time, was extremely professional, and finished the job much faster than I expected. My carpets look and smell amazing. Highly recommend!".than... See more

Company details

  1. Carpet Cleaning Service
  2. Cleaners
  3. Cleaning Service
  4. Commercial Cleaning Service
  5. Curtain and Upholstery Cleaning Service

Written by the company

Professional Upholstery And Carpet Cleaning London Hi and welcome to Maxi power cleaning. We are your local specialists in upholstery cleaning, end of tenancy cleaning and carpet cleaning in Ilford and all surrounding areas. Our aim on every job is to give every single client 100% customer satisfaction and leave your carpets and soft furnishings hygienically clean. We love cleaning carpets and upholstery and would love the opportunity to clean yours. Your business means everything to us and we are sure you will find exactly what you’re looking for. However if you have any further questions then please call us and a friendly voice only too pleased to help. Carpet Cleaning in London Rug Cleaning in London Mattress Cleaning in London End of Tenancy Cleaning in London


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.7

All reviews

(63)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

The best carpet cleaner

I used their service to clean the carpet in my two bedroom flat after tenants moved out and before my family move in. They did brilliant work , more good that I expected. I can't find words to recommend them enough

October 14, 2023
Unprompted review
Rated 2 out of 5 stars

After having read all the good reviews…

After having read all the good reviews I decided to give this company a try for my 2 bedroom flat.
I believe the service provided to me was not worth the £132 I spent.
The guy who cleaned spent a whole 1hour on my daughters room and did an amazing job which was the smallest of the 3 rooms.Therefore I assumed he would at least spend total 3 hrs for whole flat.
He spend 1 hour cleaning my large living room, my hall way and master bedroom ,which did not add up because he hence spent so little time on each room which obviously showed in the workman ship he performed which was not up to high standard in fact he did not even do my master bedroom it still smells while remaining rooms have a nice smell.

Kindly see photos provided you can see purple carpet is professionally cleaned & brown master bedroom has not been cleaned.

Also whole of living room was not also done properly, yes some parts were excellent I must admit.

He took in total 2hrs.15mins which only 2 hrs were spent on actull cleaning.

The guy did not seem friendly at all in fact never answered me when I offered him a cup of tea.

I advice watch at all times whilst cleaning is taking place because I trusted him and did not watch him therefore corners were obviously cut.

The manager lady also seems very unprofessional the way she speaks to her customers said said to me your carpet is left dirty 12years when reality is my carpet is in a greater condition than most half the age.
She said carpets should be professionally cleaned yearly! I don't think so nobody cleans them that often.

On the whole not a good experience for me.

I will now need to pay another company to clean my bedroom again professionally.

September 14, 2023
Unprompted review
Maxipowercleaning logo

Reply from Maxipowercleaning

Hello Ms Mukhtar,
Thank you very much for your feedback,
We really appreciate your time to share your experience.
Thanks for the pictures as well.
We have been discussed the condition of the carpets over the phone and you had been warned that during the age of exploitation you have to consider a fair wear and tears for the last 12 years and can't be done like new with cleaning. Also we pointed you the discoloration occurs on the traffic areas and the cleaning can not be able to repair the original colour.
You have been presented the T& C's which it's supposed to be read and agreed before you book the appointment.
According to the timing you had been presented with the estimated time for cleaning and adviced that it differs for the jobs, cause there are no two same jobs.
Sometimes it takes more or less than we expected to complete the service. Our professional equipment is considerably noisy so it's most probably the operative not heard your invitation for a drink,so please take our apologies of you feel offended.
As I advised before and will advise you again,to maintain the carpet in good condition it should be clean at least once per year.

https://www.carpetright.co.uk/carpets/carpet-care-guide/deep-clean-carpets/#:~:text=How%20often%20you%20should%20deep,your%20carpet%20every%20three%20months.

https://www.lovetoknow.com/home/cleaning/how-often-should-you-clean-your-carpet-quick-guide


Believe or not,this is the advice by the industry and you can do some research about it.

And to answer your last question yes, there are people who clean their carpets each year,even frequently especially those with pets and kids.We're happy to provide you with their references upon request.
Hope all this will help.

Best Regards,
Neli

Rated 5 out of 5 stars

MaxiPower was brilliant. 5 star service.

MaxiPower was brilliant. He was very professional, came on time, great comms. He cleaned all our carpets, plus a large rug and a sofa bed and now they all look brand new. He also did extra things that we'd forgotten for no extra money. I can highly recommend him. 5 star service.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

My carpet has gained a new life

From booking an appointment to having my tired old carpet freshened up and cleaned I was highly impressed by the professionalism and quality of work provided by Maxipower Cleaning

My carpet has gained a new life and I would highly recommend them

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Best carpet cleaner in town

This company exceeded my expectations! I have had carpet cleaners before but I’ll make sure to save their number so they can come back ( often I just go on Google and pick someone just the way I found them). Their cleaning is just wow! Thank you!

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

I would use then again and highly recommend.

After looking at a few different carpet cleaning companies, I went with Maxi Power Cleaning because I wanted a more local company and noticed that this one had many good reviews. I found the whole experience very professional and efficient. I was informed that a specific mustard spot stain on the carpet left by the ex-tenants, would very unlikely be removable, even during the quote stage. The cleaner on the day confirmed this, so they staff that work here are knowledgeable and have expertise. The carpets were defiantly cleaner and much improved! I found the whole experience very efficient and would recommend them. Communication was always prompt and clear.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Good thorough cleaning of carpet done

Good thorough cleaning of carpet done. I was kept up to date from the booking to estimated time o arrival via text and guy who done the job was warm and friendly making me feel at ease with him. He was meticulous in his cleaning and what impressed me more is that he had shoe coverings on throughout as I have a thing about shoes being worn in the house. Great service great results. Couldn't fault it. Clean carpets for my new tenant home.

April 1, 2023
Unprompted review
Maxipowercleaning logo

Reply from Maxipowercleaning

Hello Andria,
Thank you very much for your review.
We're glad that we met your expectations and even beyond.
You are always welcome.
Best Regards,
MaxiPower Cleaning Team

Rated 5 out of 5 stars

Highly recommend

Max arrived exactly on time and did a brilliant clean on my carpet.
Recently moved and the carpet was dirty with some stubborn stains that I couldn’t remove.
Reasonable prices.
He was professional, thorough and I will definitely use this company again!
Thank you.

February 6, 2023
Unprompted review
Rated 4 out of 5 stars

Fantastic clean carpet

Maxipowercleaning did an amazing job on my carpet. There were several pet stains and they have all gone.
The carpet looks very clean. The carpet is still a bit damp after 8 hours but hopefully will be dry in the morning.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I was very happy with my carpets, the cleaning was thorough and they bought the carpets back to life. The gentleman onsite was very professional too. Highly recommend to anyone looking for any of their services

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Very good service!

Very good service from booking to actual job. Arrived on time 23 Aug. Stairs & landing look very good also had loose rugs done which was very dirty. Would recommend!

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

I had very light carpets and I’m amazed…

I had very light carpets and I’m amazed at the results!

I had four bedrooms done and the guy did a brilliant job I was a bit skeptical about using them because I have never tried a company and I have heard some bad things but they did a fantastic job so well done guys thank you!

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

From the phone call with Melia to…

From the phone call with Melia to arrange the appointment I was impressed and certainly was not disappointed when she and her husband arrived on time and with all the cleaning products and equipment. They didn’t take any short cuts. Their attention to details was 100%. The carpets even though we hoovered them were filthy and didn’t realise how filthy until I saw the dirty water being let down the drain. I am delighted with their service and the carpets feel and look like new. So for anyone who is looking for carpets to be cleaned and refreshed I highly recommend this company.

May 30, 2022
Unprompted review

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