Not even worth 1 star rating. Paid GBP249.00 for COVID test and release within 24hours, and did not get any response within the allocated period. The service at the test location itself was poor. When... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Not even worth 1 star rating. Paid GBP249.00 for COVID test and release within 24hours, and did not get any response within the allocated period. The service at the test location itself was poor. When... See more
Company replied
Like many, I faced a brick wall when trying to seek advice or an appointment from my GP. Within an hour I was speaking with Dr Mike Thomas on a video call. A genuinely kind, sensitive, informing and r... See more
Dreadful service. The instructions are all over the place, the print size is minuscule, god help you if you have poor eye sight. For the money they charge I would expect a better quality print out but... See more
Company replied
Fabulous service. Initial email query answered within minutes. Easy process on the online application to request a proof of recovery certificate for my 12 year old son. Something that was impossible... See more
Mayfield Clinic is a premium private primary care service delivering General Practice, Physio and Mental Health services in Oxford, London and nationally via our partner sites. Alongside our core services, we provide a network of national COVID testing centres for travellers looking for an effective and reliable COVID testing service. Our departure and arrivals testing includes a full suite of PCR, Rapid Antigen, Antibody and Recovery certification services, available via clinician-led and home testing options.
Mayfield House, 256 Banbury Road, OX2 7DE, Oxford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Proof of Recovery from covid - Extremely helpful and efficient service - Mayfield Clinic staff replied to my email queries within minutes and were very helpful. They issued my Proof of Recovery certificate quickly, and it has all the necessary details plus a QR code for further verification if needed. Yet to use it to travel to the US...!
Excellent speedy service for a covid recovery certificate, had within 30 mins. But a crazy price to charge.
I applied today for a Proof of Recovery Certificate to allow me to fly to America. The entire process was very straightforward and I received the Certificate within an hour of completing the forms. Quick and efficient service.
Fast and efficient at responding to queries and delivering the certificate. Excellent
Reliable, high integrity and very friendly.
Is it true that you get what you pay for?
Fabulous service.
Initial email query answered within minutes. Easy process on the online application to request a proof of recovery certificate for my 12 year old son. Something that was impossible to get via my GP or NHS directly! The only last test will be at French Immigration!!
Mayfield were quick and responsive at answering email inquiries, and very helpful in providing a covid recovery certificate for our daughter.
Quick and straightforward service for obtaining a proof of recovery from Covid-19 certificate. Would recommend.
Very Helpful and informative on the ever complicated world of COVID and the various tests and certificates available.
Quick and responsive to emails and very helpful with the silly questions at such a stressful time. After uploading documents certificate emailed over within the hour
Always responded to my emails quickly and nothing was too much trouble. Online forms are good and quite easy. Recovery letter came very quickly.
Excellent service for PCR test. Very efficient and professional video call and received certificate quickly. Highly recommended.
When we encountered a problem of our making the Mayfield team were brilliant, providing helpful and patient advice to remove our self created issues. No fuss either.
Brilliant, expensive but so efficient and did exactly as they promised. Test results back the same day within an hour of their schedule time. Fantastic!
Extremely efficient! Dialled in on time, procedure explained very clearly, certificates received in minutes. Thank you, Mayfield Clinic!
Very professional and they seem to reply to emails 24 hours a day. Very helpful
Quick, simple, professionally handled. Just what one needs.
Brilliant, efficient, stress free service. Great value for money.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.