Mayfield Clinic Reviews 62

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

After struggling to get a medical forms completed for an important job overseas with my normal GP, I booked in with Dr Carnegy the day before. Homeslty he was amazing and I would highly recommend, so... See more

Rated 5 out of 5 stars

Like many, I faced a brick wall when trying to seek advice or an appointment from my GP. Within an hour I was speaking with Dr Mike Thomas on a video call. A genuinely kind, sensitive, informing and r... See more

Rated 5 out of 5 stars

Fabulous service. Initial email query answered within minutes. Easy process on the online application to request a proof of recovery certificate for my 12 year old son. Something that was impossible... See more

Rated 1 out of 5 stars

Not even worth 1 star rating. Paid GBP249.00 for COVID test and release within 24hours, and did not get any response within the allocated period. The service at the test location itself was poor. When... See more

Company replied

Company details

  1. General Practitioner
  2. Diagnostic Center
  3. Doctor
  4. Medical Center
  5. Mental Health Clinic

Written by the company

Mayfield Clinic is a premium private primary care service delivering General Practice, Physio and Mental Health services in Oxford, London and nationally via our partner sites. Alongside our core services, we provide a network of national COVID testing centres for travellers looking for an effective and reliable COVID testing service. Our departure and arrivals testing includes a full suite of PCR, Rapid Antigen, Antibody and Recovery certification services, available via clinician-led and home testing options.


Contact info

3.8

Great

TrustScore 4 out of 5

62 reviews

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Rated 5 out of 5 stars

Dr Francis Carnegy 5⭐️

After struggling to get a medical forms completed for an important job overseas with my normal GP, I booked in with Dr Carnegy the day before. Homeslty he was amazing and I would highly recommend, so friendly and did everything I needed him to do - could not fault.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Be cautious.

Be cautious is my advice!
Whilst the GP was great, he failed to write an onward referral letter on headed paper merely writing a form which was rejected by the health insurance company on the grounds that anyone can create a form up in a Word document.
When I asked for a formal letter on headed paper I was repeatedly asked to make another appointment costing £125, having already paid £220 for the original appointment. The original referral should always be on headed paper.
It does make you question whether this is a money making scheme - we won’t write a referral letter on letter headed paper on purpose so that clients have to pay further? It also begs the question whether these medics are in this profession for the correct reason - helping patients or making more cash? One week later and still a refusal to re-print so the patient suffers.
If you use these people, bear this in mind and hope your wallet is larger than mine!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate in contacting them - BRILLIANT!

Like many, I faced a brick wall when trying to seek advice or an appointment from my GP. Within an hour I was speaking with Dr Mike Thomas on a video call. A genuinely kind, sensitive, informing and reassuring individual who took away days of anxiety that I had been left with. I really cannot recommend this service highly enough. We shouldn’t have to rely on unfamiliar consultations but I am truly, truly thankful that I did.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. Quick responses to all of my emails and my covid recovery letter first thing in the morning! Thank you so much

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Gold star service

Gold star service. I really needed a medical recovery certificate within 24 hours so I wouldn't miss my flight, and even though I made the order out of their office hours, they sent it to me within 20 minutes of them opening come Monday morning, and I could get on my flight. They really saved me, and I can't thank them enough for their quick and easy service.

December 13, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Mayfield Clinic

Mayfield Clinic was very professional working with me. They answered all my questions and promptly issued my certificate of recovery. I highly recommend working the Mayfield Clinic

December 11, 2021
Unprompted review
Rated 5 out of 5 stars

Impressive

The Mayfield clinic were very helpful in initial enquiries when we had complex questions. Once we had all our documentation in place we ordered our proof of recovery certificate on a Sunday, expecting a response the next day. The certificate arrived within 5 minutes. Very impressed.

December 5, 2021
Unprompted review
Rated 5 out of 5 stars

A brilliant service

A brilliant service. Easy to manage and the response was very fast. I am very pleased with the service. Not many companies offer a service to proof recovery of Covid and it is essential if you are travelling to the USA and you have had Covid.
Thank you Mayfield Clinic.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Proof of Recovery from covid

Proof of Recovery from covid - Extremely helpful and efficient service - Mayfield Clinic staff replied to my email queries within minutes and were very helpful. They issued my Proof of Recovery certificate quickly, and it has all the necessary details plus a QR code for further verification if needed. Yet to use it to travel to the US...!

November 26, 2021
Unprompted review

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