The Montague Clinic Reviews 108

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Excellent service. Really easy to use and quick turnaround - received the certificate within 24 hours. And was exactly what we needed at Heathrow check in for US trip.

Rated 4 out of 5 stars

Used for travel from the UK to US; decided it was more convenient to have a recovery certificate that I could use multiple times (valid for three months) rather than test every time. The certificate w... See more

Rated 5 out of 5 stars

Needed covid recovery certificates for emigration reasons. Easy to give info, simple form to complete. Reasonable cost £65 each. Got Certificates back easy within the hour. Great communication when... See more

Rated 5 out of 5 stars

I was blown away by the responsiveness of the Montague Clinic at a time of heightened anxiety. They answered our questions within an hour or so and provided a recovery certificate when needed which w... See more

Company details

  1. Medical Clinic
  2. Diabetes Center
  3. Diagnostic Center
  4. General Practitioner
  5. Mental Health Service
  6. STD Clinic

Information provided by various external sources

The Montague Clinic, 60 Cannon St | The City’s GP Clinic | Experienced doctors | Routine GP Appointments | Sexual Health Services | Covering Bank, Cannon St. and St. Paul’s.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

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Rated 4 out of 5 stars

After needing professional medical…

After needing professional medical clearance for our post-Covid flight certificates, my wife and I, both nurses, decided to try this online service. Initially skeptical, we explored their clinic's website and received our certificates, which left us thoroughly impressed. The procedure was straightforward, and the timely arrival of the certificates was crucial. Upon presenting them, the airline accepted the documents without any issues, confirming the service's reliability and efficiency.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding! Every query was addressed, enabling me to make a well-informed decision. My husband traveled with the recovery certificate without any hassle. Much appreciated!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

First time using the Montague and very pleased with the service, I needed treatment for pain, they were knowledgable and responsive and got the treatment I needed immediately, I will definitely use them again.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and reasonably priced

Over from the USA and my husband needed an emergency prescription. We were able to get a telephone appointment within two hours of booking. Minutes after the appointment, the prescription was emailed. Cost 35 pounds. Efficient and reasonably priced, the whole process was so much easier than I had been expecting. Thank you Montague Clinic!

December 18, 2022
Unprompted review
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Reply from The Montague Clinic

Hi Gillian. Thanks for using our new service! We know how difficult it can be to refill a regular prescription when you're travelling so we've set up this service to safely offer people emergency refill prescriptions. We're really happy the service worked well for you and appreciate the feedback. Please do let us know if we can be of any further help in future and have a lovely Christmas! Team at The Montague Clinic

Rated 5 out of 5 stars

Amazing Experience

This is my first time using this clinic and I would definitely come back to them. They are very responsive, understanding and very quick. I received my certificate within 24 hours. I hghly recommend this clinic.

September 1, 2022
Unprompted review
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Reply from The Montague Clinic

Hi Charlie, thanks for your kind review. We know travelling during Covid can be stressful so we try and process certificates as quickly as possible. We're really glad you had a good experience and let us know if we can be of help again in future.
Team at The Montague Clinic

Rated 5 out of 5 stars

AMAZING SERVICE

AMAZING SERVICE!

I don't usually leave reviews but just feel I have to with regards to my experience with The Montague Clinic. My husband and I obtained Covid-19 Recovery Certificates after providing proof of our positive PCR Tests. The Certificates were sent to us by email well within the 2 hour deadline and we were very impressed with the thorough detail on the Certificate.

We obtained the Recovery Certificates in order to prove our recovery status for our upcoming Disney Cruise. As part of the checking-in process Disney use a company called Inspire Diagnostics to check vaccination and Covid recovery status. We uploaded our documents and were flabbergasted when the Certificates were rejected! After making enquiries it was established that although the Certificate stated we were "recovered from this episode of Covid-19" it did not say we were "fully recovered from this episode of Covid-19". One word -fully- was the reason they rejected the document!!! After trying, and failing, to get through to Inspire Diagnostics, and Disney, I contacted The Montague Clinic asking if they could help, and asked if they could possibly amend the Certificates. I emailed at approximately 7.30pm and by approximately 11.00pm, that same day, I had the amended Certificates which have now been approved by Inspire Diagnostics. The service and the efficiency of The Montague Clinic to help in this matter was exemplary and I would highly recommend using them for any Covid-19 documentation. Nothing was too much trouble in getting the issue resolved and I am so grateful to them.

August 10, 2022
Unprompted review
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Reply from The Montague Clinic

One of our favourite reviews of all time - thanks for taking the time to write it! We're so glad we were able to help. The clinic is directly run by us doctors so we're always checking in on email to see if any issues have arisen. We're glad you made it on to see Mickey & Co and am hope you have fully(!) recovered from the stress! Wishing you the vert best, Doctors at The Montague Clinic

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, always quick to respond, very efficient recovery certificate, highly recommended thank you!!

July 25, 2022
Unprompted review
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Reply from The Montague Clinic

Hi Pia, thanks for your kind review. You've highlighted all the things we aim for at our clinic and are really glad you liked the service. Thanks, Doctors at The Montague Clinic

Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service! All questions answered to allow me to make an informed discussion. Husband has traveled using recovery certificate with no issues! Thank you!

June 25, 2022
Unprompted review
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Reply from The Montague Clinic

Hi Michelle,
We ensure that our Customer Service Team are up to date with the varying rules and regulations of different countries and are really glad that they were able to guide you at that time. Thanks for the review and wishing you the best.
Team at The Montague Clinic

Rated 5 out of 5 stars

Use the Montague Clinic for its focus on the Individual

Dr. Om and his team at the Montague Clinic went above and beyond to help me get covid recovery certificates to fly home to the US from Northern Ireland. Our case was not black & white, but complicated by another testing company not including the date on my positive covid fit-to-fly test, and ongoing positive testing after symptoms had ceased. The lack of a date on my original positive, made it unavailable to use as documentation for my infection. With Dr. Om's extra hours to help me find objective time-stamped evidence to support my previous infection, I might still be in Northern Ireland. The chat option on the Montague Clinic's website was invaluable, as I was able to use it to enquire about our situation and be connected to Dr. Om be the team. There were no long waits. If I were closer--across the pond--I'd use Montague Clinic for all my GP needs!

As I'm writing this review, the US has dropped its negative test requirement, hopefully forever (Cross fingers!). I still, as I imply above, recommend the Montague Clinic. There are not many doctors that I know of, even here in the US, that are willing to put so much extra time and attention into helping their clients. The Montague Clinic, Dr. Om and his team, saw and heard me as in individual. I'm grateful for this & their assistance in getting home!

June 13, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot thank the team at the Montague…

I cannot thank the team at the Montague Clinic enough for taking all the worries about my travel back home to the United States for me! They were always quick to response, very informative and a true joy to work with!
The costing was soooooo reasonable as well.
Very professional yet completely friendly too!!

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Montague helped us get out of Scotland!

We recently contracted Covid on Scotland. We scoured the internet for a company to issue our Letter of Recovery. Tho we weren’t able to provide our original positive Covid test results, they worked with us accepting emails and texts which showed when we tested positive, and that we met the quarantine requirements. They went above and beyond. Plus they answered all questions promptly. I can’t recommend them highly enough!

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

I got stuck in Portugal with a positive…

I got stuck in Portugal with a positive Covid test. I am so glad I found the Montague Clinic. I was able to get my travel certificate easily so I could get home. Their customer service is great-very quick and responsive. The QR code does not work with Verifly, but I had no problem at the airport showing my certificate at the check-in. I would not hesitate to use them again. I am so grateful they got me home sooner than if I would have had to see a doctor in Portugal.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend this professional medical service!

Provided professional medical clearance for our post-Covid flight certificates. Both my wife and I are nurses, and we were hesitant to use an online service, but after reviewing their clinic website and the certificates they sent us, we were very impressed with their service.
The process was easy, and the certificates were received in a timely manner. The airline accepted them without question.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

The go-to service for US travel!

The clinic approved my request within 90 minutes despite requesting a 12 hr turnaround, providing the exact documentation I needed to return to the US. The system was straightforward and informative

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

I cannot say enough about the professionalism and excellent customer care that Montague Clinic provide us. Furthermore, Montague Clinic's communication with us was extremely responsive, timely and caring.

We returned to the US healthy and happy.

N. Senensieb

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Covid nightmare resolved

It was such a relief to us when we ended up with Covid 19 in Switzerland, to have a successful experience with the Montague Clinic. We were able to secure Certificates of Recovery online ten days after our first positive covid test. This eased our minds and made it possible for us to return to the US after our vacation.

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy; helped me get home to the US after getting sick on holiday. Would highly recommend to anyone who has had Covid and is trying to get into the US. The form does not work with Verifly, but you are able to show it to the airline staff at the airport.

May 26, 2022
Unprompted review

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