I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
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Reviews shaping this summary
I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Philip at Avalon was super helpful in guiding me through purchasing a watch as an anniversary present for my wife. The experience was quick, and he was able to ship the watch overnight—I wouldn’t ha... See more
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Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
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4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from mayors.com
Dear Saleh.
Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience online, and we appreciate you letting us know that your showroom visit didn’t quite meet the same standard. Your perspective is important, and it helps us continue improving the experience we provide across all channels.
We hope to have the opportunity to welcome you back in the future and offer the level of service you expect from Mayors.
Kind Regards,
Mayors
Perfect Purchase
Purchased a Rolex via the website. Interacting with the agent via email was fantastic. Exceptional service and value.
March 24, 2026
Reply from mayors.com
Dear Brad,
Thank you for sharing your experience! We’re delighted to hear that your Rolex purchase and email interactions with our team were exceptional.
We truly appreciate your trust and look forward to assisting you again.
Kindly,
Mayors
Very helpful!!!
March 26, 2026
Reply from mayors.com
Dear Joann,
Thank you so much! I’m really glad you found the experience helpful. We appreciate you taking the time to share your feedback!
Kindly,
Mayors
I am pleased with my Mayors experience
I ordered an item online. It was delivered to the store of my choice quickly. I was greeted promptly when I arrived at the store in Tampa. The item was exactly what I ordered and expected. I am very happy with my purchase. I recently purchased a few items from Mayors and I am very pleased with each. In addition, each person I dealt with was professional, courteous, and friendly.
March 25, 2026
Reply from mayors.com
Dear Charles,
Thank you for taking the time to share your experience with us! We’re delighted to hear that your online order arrived quickly and that your pickup in our showroom was smooth and welcoming. It’s wonderful to know the item met your expectations and that each of your recent visits with Mayors has been met with professionalism, courtesy, and friendly service.
We truly appreciate your continued trust and look forward to assisting you again soon!
Kind Regards,
Mayors
Fast delivery.very helpful online sales…
Fast delivery.very helpful online sales associate.
March 24, 2026
Reply from mayors.com
Dear Rowena,
Thank you for sharing your feedback with us! We’re delighted to hear that your order arrived quickly and that our online sales associate was able to assist you so helpfully.
We truly appreciate your kind words and look forward to serving you again soon!
Kindly,
Mayors
Reply from mayors.com
Dear Manny Pauta,
Thank you for taking a moment to share your feedback! We’re delighted to hear you received great service, and we truly appreciate your kind words.
We look forward to assisting you again soon!
Kindly,
Mayors
The shipping was super fast and they…
The shipping was super fast and they had exactly what I wanted.
March 23, 2026
Reply from mayors.com
Dear Keith Powers,
Thank you so much for your kind words! We’re thrilled to hear your order arrived quickly and that you found what you wanted.
We appreciate your recommendation and look forward to assisting you again soon!
Kind regards,
Mayors
Elena was great to work with and very…
Elena was great to work with and very helpful. I will definitely be coming back for any future needs.
March 19, 2026
Reply from mayors.com
Dear Jacob,
Thank you for taking the time to share your experience with us! We are happy to hear that Elena was great to work with and very helpful.
We appreciate your recommendation, and look forward to welcoming you back soon!
Kind regards,
Mayors
Cartier watch box was open and the…
Cartier watch box was open and the watch side ways inside the box the good thing watch was not damage
March 20, 2026
Reply from mayors.com
Dear Salvador Zuniga,
Thank you for bringing this to our attention. We take great care in how we package and prepare every timepiece, so we regret that your watch arrived in this condition.
We’re very glad to hear the piece itself was not damaged, and we appreciate you letting us know so we can review the situation and ensure your future experiences are nothing short of exceptional.
Kindly,
Mayors
3 out of 5 stars
Had to wait a bit for service and was not offered champagne during my purchase. I purchased online for store pickup and feel like that had to do with the lack of attentive service. Overall experience was not as lux and high scale as other designer/luxury stores I have purchased at. Still the product was a beautiful addition to my watch collection. Thank you!
March 19, 2026
Reply from mayors.com
Dear Fransous Martinez,
Thank you for reaching out and sharing your concerns with us. We’re sorry to hear that your experience in our showroom did not reflect the level of service we strive to provide. Your feedback is truly appreciated, as it helps us continue to improve. Delivering attentive and thoughtful service is important to us, and we regret that we fell short during your visit.
We are delighted to know that you’re enjoying your new timepiece, and we look forward to welcoming you back for an experience that reflects the high standards we aim to uphold.
Kind regards,
Mayors
Excellent customer service!
March 19, 2026
Reply from mayors.com
Dear Chad Stouffer,
We are glad to know that you received great client service! We look forward to assisting you again soon.
Kind regards,
Mayors
Really great experience and a lot of…
Really great experience and a lot of communication with my rep, Joanna, before receipt. I did in store pickup which was also a great experience.
March 5, 2026
Reply from mayors.com
Dear John Calhoun,
Thank you so much for sharing your experience! We’re thrilled to hear that Joanna kept you well‑informed throughout the process and that your in‑store pickup went smoothly.
We truly appreciate you choosing us and look forward to helping you again in the future!
Kind regards,
Mayors
Quick shipping, great service after.
Quick shipping, Great communication and handled the return very well.
March 13, 2026
Reply from mayors.com
Dear Matthew W,
Thank you for sharing your experience with us! We are happy to hear that you like our fast shipping and communication.
We appreciate your recommendation and look forward to assisting you soon.
Kindly,
Mayors
Mayor’s was great to deal with
Mayor’s was great to deal with. I purchase the watch I wanted, made the transaction, and the watch was in my hand the following day, a breeze. Highly recommend them
March 16, 2026
Reply from mayors.com
Dear James Engel,
Thank you so much for the wonderful review! We’re thrilled to hear your experience was smooth and that you received your new watch so quickly. We truly appreciate your recommendation and look forward to helping you again anytime.
Kindly,
Mayors
Reply from mayors.com
Dear Sonia,
We’re so happy the shipping and presentation exceeded your expectations. Thank you for sharing your experience!
Kind Regards,
Mayors
Very nice staff, and complete variety of timepieces.
I bought online and pick up in Aventura's store, all in 48hs. Smooth experience!
March 14, 2026
Reply from mayors.com
Dear Juan,
Thank you for your review! We’re glad to hear your online purchase and pickup at our showroom in Aventura went smoothly and quickly.
We appreciate your support and hope to welcome you soon!
Kindly,
Mayors
Reply from mayors.com
Dear Amy,
Thank you for the great feedback. We’re glad to hear you enjoyed our fast service and wide selection. We appreciate you choosing us and look forward to welcoming you back again.
Kind Regards,
Mayors
Reply from mayors.com
Dear Douglas Benedict,
Thank you for giving us a 5-star review!
It brings us joy to hear that you were satisfied with Joanna's seamless, responsive, professional, and extremely helpful services. Your kind comments have been shared with her and the rest of our team.
We look forward to servicing you again in the future.
Kind regards,
Mayors
I love this watch tremendously
I love this watch tremendously, I couldn’t get my hands on the Hamilton X Resident Evil watch but this one is 10x better imo due to it being a 40mm. 10/10 recommend and the watch is awesome.
March 6, 2026
Reply from mayors.com
Dear Kory McKinney,
Thank you for sharing your 5-star review with us!
Congratulations on your new timepiece. We are very happy to hear that you love it, and are satisfied with your purchase. Enjoy your new timepiece, and we look forward to you shopping us again soon.
Kind regards,
Mayors
Very prompt shipping at no additional…
Very prompt shipping at no additional cost. I ordered a watch on Friday morning and it was delivered the next day before noon. Also the watch was carefully packed to protect from damage and the inside box was suitable to present to someone as a gift. The watch was exactly as described.
March 6, 2026
Reply from mayors.com
Dear Earl Pope,
Thank you for providing us with a 5-star review!
We thank you for sharing your positive experience with us regarding your client service experience. It brings us joy to hear that you was happy with our packaging, and fast delivery.
Enjoy your new timepiece! We look forward to servicing you again in the future.
Kind regards,
Mayors
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