I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Philip at Avalon was super helpful in guiding me through purchasing a watch as an anniversary present for my wife. The experience was quick, and he was able to ship the watch overnight—I wouldn’t ha... See more
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Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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super fast shipping and a gorgeous watch
February 16, 2026
Reply from mayors.com
Dear John Milburn,
Thank you so much for leaving us a review! We are glad your order arrived fast and that you are enjoying your new timepiece.
We look forward to assisting you again soon!
Kindly,
Mayors
I placed my order Friday night
I placed my order Friday night. I instantly messaged inquiring about my shipment date Monday morning. The answer was immediate and what I wanted to hear. It had shipped and it would arrive Tuesday, which it did.
February 16, 2026
Reply from mayors.com
Dear Matthew Youngson,
Thank you so much for your review! We’re glad to hear that your order arrived quickly and that our team was able to provide prompt updates along the way.
We truly appreciate your support and look forward to assisting you again!
Kind regards,
Mayors
the watch was never delivered to my…
the watch was never delivered to my house i had to drive like 1 hr to the store to pick it up
February 11, 2026
Reply from mayors.com
Dear Paola Nunez,
Thank you for contacting us and sharing your feedback!
Upon reviewing your inquiry we show that your original home delivery was undeliverable due to failed delivery. We’re glad you reached out and that we were able to help arrange an in‑store pickup instead, and we apologize for any inconvenience this may have caused.
Again, please accept our sincere apology and we look forward to servicing you again in the future.
Kind regards,
Mayors
John and Anthony always provide…
John and Anthony always provide excellent customer service. I highly recommend visiting their store .
February 14, 2026
Reply from mayors.com
Dear Robert,
Thank you so much for the wonderful review! We’re thrilled to hear that John and Anthony consistently deliver excellent service. We truly appreciate your recommendation and look forward to welcoming you back again soon!
Kind Regards,
Mayors
Reply from mayors.com
Dear Jeff,
We’re delighted to know your experience was both helpful and seamless. Thank you for sharing your feedback and for placing your trust in us.
Kind Regards,
Mayors
Quick and efficient shipping.
February 7, 2026
Reply from mayors.com
Dear Adrian Cespedes,
Thank you for your kind review. We’re pleased to hear your order arrived quickly and efficiently, and we appreciate you choosing us.
Kindly,
Mayors
Polo did a great job getting my Tudor…
Polo did a great job getting my Tudor Blackbay 58 GMT sized for me and answered my questions about other timepieces I am interested in purchasing from Mayors.
February 7, 2026
Reply from mayors.com
Dear Ronald Daly,
Thank you for giving us a 5-star review!
We are elated to hear that you were satisfied with our client services, and we look forward to servicing you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Juan,
Thank you for providing us with a 5-star review!
We are happy to hear that you found our service to be seamless and are staff excellent. We will make sure to share your kind comments with our team, and we look forward to assisting you again in the future.
Kind regards,
Mayors
I ordered a very expensive necklace on…
I ordered a very expensive necklace on Sunday February 8. Mayors charged my card. FedEx claims they delivered on 2.10 but they did not. So I have apparently lost the money and do not have a necklace. Mayors says it is all on FedEx. This is unacceptable.
February 9, 2026
Reply from mayors.com
Greetings,
Thank you for taking the time to share this experience. We understand how concerning it is to place an order of significant value, see it marked as delivered, and yet not have the item in hand.
It is also troubling to hear that you felt the responsibility for resolving the matter was placed solely on the carrier. Please know that our team was actively working to address the situation and move it toward resolution as quickly as possible.
We are pleased to see that the necklace has since been delivered; however, we recognize that the conflicting FedEx status updates understandably caused additional stress throughout the process. Your feedback is important to us as we continue to strengthen both our communication and our handling of delivery‑related concerns.
Kind Regards,
Mayors
Fantastic service!!!
The watch arrived in one day. Came in a gorgeous presentation box. This Grand Seiko is nothing short of stunning! Mayors has a wonderful selection and customer service was also top notch. I'll be back soon!!!
February 9, 2026
Reply from mayors.com
Dear James Noyes,
Thank you for giving us a 5-star review!
It brings us joy to hear that you enjoyed our top notch customer service, seamless delivery, and gorgeous presentation box.
We look forward to doing business with you again in the future.
Kind regards,
Mayors
Mayors UTC is great!
Anne Rogers did a great job in assisting me in getting these ordered in store at Mayors UTC.
February 9, 2026
Reply from mayors.com
Dear Shawn Swiatkowski,
Thank you for giving us a 5-star review!
We are very proud to hear that Anne Rogers was able to assist you in purchasing your desired product. We will make sure to share your review with him and the rest of our team.
We look forward to assisting you again in the future.
Kind regards,
Mayors
Joanna was so kind and helpful
Joanna was so kind and helpful. My merchandise arrived very quickly as well.
February 8, 2026
Reply from mayors.com
Dear Shang Ong,
Thank you for providing us with a 5-star review!
We appreciate your kind comments for Joanna, and we will make sure to share them with her and the rest of our team,
We welcome you back to shop with us again soon.
Kind regards,
Mayors
Disappointed
My order was delayed and when it was ready didn’t get any email nor phone call to pick it up. Very disappointed with online process.
February 8, 2026
Reply from mayors.com
Dear Henry,
Thank you for bringing this to our attention. Clear and timely communication is an essential part of our online process, and we regret that we did not meet that standard in your experience.
We are actively reviewing our procedures to ensure that clients receive accurate updates throughout their order journey. Your feedback is valuable in helping us improve, and we appreciate you taking the time to share it.
Kindly,
Mayors
Reply from mayors.com
Dear Doro,
Thank you for your wonderful feedback. We’re delighted to hear that our team provided such friendly and attentive service. Creating a seamless, welcoming experience is always our priority, and we’re grateful for the opportunity to assist you.
Kind Regards,
Mayors
Mayors Jewelers at Dadeland Mall sets…
Mayors Jewelers at Dadeland Mall sets the gold standard for customer service. From the moment you walk in, you’re greeted by genuinely friendly, knowledgeable professionals who truly want to help, not just sell. Everyone in the store takes the time to say hello, offer assistance, and make you feel welcome, which is incredibly rare these days.
What really stands out is how down-to-earth the entire team is. There’s zero pretension—just warmth, professionalism, and a sincere desire to create a great experience. I’ve had multiple team members stop to introduce themselves, chat, and get to know me, which almost never happens in retail, let alone in fine jewelry. They’re always offering drinks, checking in, and making sure you’re comfortable without ever hovering.
Their selection of watches and jewelry is excellent, and the staff’s knowledge is second to none. They take the time to educate you, answer questions, and make thoughtful recommendations, whether you’re browsing or making a major purchase.
What truly separates this location is that they have a way of making every single customer feel like a VIP. I can honestly say I’ve never experienced this level of service anywhere else. It’s consistent, personal, and authentic every single visit.
If you’re looking for incredible service, an amazing selection, and a team that treats you like family, this is the place. Highly, highly recommend.
January 26, 2026
Reply from mayors.com
Dear Jeffrey,
Thank you for sharing such an extraordinary review. Our team at Mayors Dadeland takes immense pride in creating an atmosphere where every client feels genuinely welcomed and valued, and it’s wonderful to know this was reflected throughout your visit.
Your recognition of our team’s authenticity, expertise, and hospitality means a great deal to us. We’re honored to be your destination for exceptional timepieces and fine jewelry, and we look forward to continuing to provide the elevated service you so kindly described!
Kindly,
Mayors
Great online experience
I was hesitant to buy an expensive watch online. From the moment I clicked “BUY” everything went smooth. Email comms were clear and consistent. Within a couple days the watch arrived as expected.
February 2, 2026
Reply from mayors.com
Dear Clarence McMurray,
Thank you for sharing your experience. We’re delighted to hear that your online purchase was seamless from start to finish! Clear communication and dependable service are central to our commitment, and we’re pleased your timepiece arrived exactly as expected.
We appreciate your trust and look forward to assisting you again whenever you’re ready for your next exceptional piece.
Kindly,
Mayors
I’m very pleased with my product and…
I’m very pleased with my product and delivery service.
Thanks again and I’ll be ordering again soon.
February 2, 2026
Reply from mayors.com
Dear Jenese Shields,
Thank you for sharing your review with us! We are happy to learn that you are pleased with your order and delivery service.
We look forward to assisting you again soon!
Kindly,
Mayors
Ordered an Omega Speedmaster Milano…
Ordered an Omega Speedmaster Milano Cortina 2026 that was listed for online sale on Mayors’ website. After ordering, Mayors cancelled the order stating it was “store-exclusive” and had been listed online “in error.” Disappointing experience—felt like a bait-and-switch. Communication was polite, but the resolution was simply cancellation.
February 1, 2026
Unprompted review
Reply from mayors.com
Dear Cody Becker,
Thank you for sharing your experience with us. We never intend to mislead our clients, and we sincerely regret the inconvenience caused by the cancellation of your recent order. We have thoroughly reviewed this oversight to help prevent similar issues from occurring in the future.
We understand how disappointing this situation must have been, and we offer our sincere apologies for any frustration it may have caused. Your feedback is truly appreciated, and it helps us continue improving our processes.
Kindly,
Mayors
Ordered online Apple Pay made it easy…
Ordered online Apple Pay made it easy two days later I was wearing my watch love it.
January 26, 2026
Reply from mayors.com
Dear Daryl,
Thank you for sharing this. We’re glad the online process was smooth and that you’re loving your new watch!
Kindly,
Mayors
They had what I wanted
They had what I wanted, The website was easy and customer service was easy and pleasant!!
January 26, 2026
Reply from mayors.com
Dear Jeff,
Thank you for the fantastic 5‑star review! We’re so glad to hear you found exactly what you were looking for and that both our website and customer service made the experience smooth and pleasant. Your feedback truly means a lot to us!
Kindly,
Mayors
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