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Rated 1 out of 5 stars

Highly disappointed with this company!The hair that I ordered was not quality the bundle too thin and I did not like the texture. I did not use the hair but tried for weeks Trying to reach mayvenn via... See more

Rated 1 out of 5 stars

I’ve been a loyal customer of Mayvenn for over a decade. However, the customer service has significantly deteriorated since I last received a response to my emails. The phone number provided is no lon... See more

Rated 4 out of 5 stars

Customer service is beyond awesome and they really do go out their way to please you. Returns are easy regardless of the condition of the hair. Mayvenn provided me a full refund and offered to replac... See more

Rated 5 out of 5 stars

It's always easy to order from site & once I receive my package I'm completely satisfied. The hair feels great, gets installed & I can always reuse my bundles. I love being able to get different curl... See more

2.3

Poor

TrustScore 2.5 out of 5

68 reviews

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2.3

All reviews

(68)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BUYER BEWARE!!!DO NOT BUY!!!!

DO NOT BUY!!!!! The hair looks like its good quality but after a couple of weeks it mats and sheds like crazy!!!!
I’m not new to this but new to Mayvenn and out of all hair purchased this is by far the worst. I had my hair professionally installed and maintained weekly but that definitely doesn’t help.

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

DON’T WASTE YOUR MONEY

I wish I had seen these reviews while I was putting in my order. I spent nearly $300 and expected good hair, it was good for the first few weeks but then the matting became unbearable it was like dog hair. Not to mention the shedding, just don’t waste your time and get your wigs from somewhere else.

July 5, 2022
Unprompted review
Rated 3 out of 5 stars

I have to agree with some of the…

I have to agree with some of the comments from earlier. Buying a wig here is a bit expensive, I may not buy it again, but I like to choose a hair stylist on their website, she is a very good person, very hilarious, and I also like the hair she made for me.

December 31, 2021
Unprompted review
Rated 1 out of 5 stars

The worse Hair I have ever purchased…

This is the worse hair I have ever purchased in my life!!! I spent over $400 just for the hair and install and spent $150 extra for closure (tinting) and net & conditioner (which I never received)! I was very disappointed the hair started matting within 1 day of install and it was very frizzy and puffy looking as well! I WISH I HAD SEEN SOME BAD REVIEWS! BEWARE AND DO NOT PURCHASE THIS PRODUCT! DON’T WASTE YOUR TIME OR MONEY!!! Mayvenn needs to possibly up the price and get a better quality of hair!!!

October 2, 2021
Unprompted review
Rated 1 out of 5 stars

Save your money!

Save your money!! I typically order wigs from another site; however, I wanted a sewi-in and decided to by from Mayveen because of the free install!! DONT WASTE YOUR MONEY! I spent over $400 for my bundles and this hair is the worst I every bought. My sisters also have the same opinon

June 9, 2021
Unprompted review

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