May Whetter & Grose Reviews 

490
•
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

We tried to view a particular house twice but may whetter told us that viewing was unavailable. Long story, but we finally viewed on the third attempt and offered full asking price there and then... See more

Rated 5 out of 5 stars

May Whetter and Grose were the agency through which I let a property. As a landlord, I found them to be very approachable and very efficient. All queries I had were answered immediately and wheneve... See more

Rated 4 out of 5 stars

We have dealt with the property rental department and the sales department and we have been very well looked after by all concerned. Regretfully the Coronavirus caused some difficulty but thankfully... See more

Rated 4 out of 5 stars

The letting of my property went smoothly and we were kept very well informed considering the impact Corona virus was having on my ability to get jobs done. The tenant found was a good match to our cri... See more

Company details

  1. Real Estate Agents

Written by the company

Operating from prominent offices in St Austell and Fowey, and with a smaller office in Polruan, it has separate departments for residential sales, professional services, commercial, residential management and letting, Established in mid Cornwall in the 1920's, the company has established an enviable reputation for its professional and efficient service which is reflected in its wide ranging client base of private individuals, local companies, banks, building societies, PLC's, national and multi-national corporations. Small enough to care but large enough to cope, a local company providing a professional personal service with standards you can trust.


Contact info

4.0

Great

TrustScore 4 out of 5

490 reviews

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4.0

All reviews

(490)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, helpful, professional

Very friendly and helpful staff. Thorough concrete screening survey, carried out swiftly and at a reasonable price, with a comprehensive report supplied. Very pleased with the service, thank you.

December 3, 2020
Rated 5 out of 5 stars

Nathan/Julie/Amy at MWG - We first experienced the letting team…

I first experienced the letting team at MWG St Austell (Nathan/Julie/Amy) after a bad experince with another letting agency for the same flat I wanted. When MWG took on the flats - what a difference!! The MWG team were brilliant, helpful, supportive, proactive - from the moment I first spoke with them, when I moved into the flat, gave me full support during my stay and when I left the flat too.
No request was too small, and they always followed up. I would recommend them to anyone and I can safely give them my best compliment... "we trusted them to be there for us, and they were". Thanks MWG lettings team in St Austell.

November 26, 2020
Rated 5 out of 5 stars

A wonderful service.

The staff at May Whetter went way beyond their normal duties to secure the house. Always helpful and supportive when things didn’t proceed as they should.Many thanks to Sarah and Richard.

November 20, 2020
Rated 5 out of 5 stars

Outstanding Service

Highly recommend Nathan in the Commercial Department. He was friendly,helpful,honest, thorough and went the extra mile to get the lease sorted in record time.

November 19, 2020
Rated 5 out of 5 stars

My wife and recently approached MW&G in…

My wife and recently approached MW&G in order to view an apartment.
We were expertly and efficiently guided through every detail by their
letting manager Amy Collins, putting our minds at rest by detailing the
precautions that were in place with regard to our Covid concerns.
I was greatly impressed by the concerns and understanding Amy showed
to a couple of geriatrics, being as it transpired that Amy is just 20 years old.
As an employer myself I envy MW&G having such a pleasant and professional
ambassador in their employ.
The punchline to this ordinary comment is, that Amy mentioned, only half in
passing, that she was working from home whilst suffering herself with
the Corona virus complicated with tonsillitis.
This gutsy young lady deserves unreserved praise.
I hope you are listening MW&G. And no, I'm not her Granddad, but would be proud to be so.
Richard Henderson

November 16, 2020
Rated 5 out of 5 stars

Martin was very helpful

Martin was very helpful, knowledgeable and willing to spend time explaining the process and results. At all times he was reassuring and patient. We would definitely recommend their services.

November 16, 2020
Rated 5 out of 5 stars

Outstanding service

In a difficult time the estate agent did a brilliant job sending interested parties
There communication was outstanding - we always knew what was going on

November 14, 2020
Rated 5 out of 5 stars

A team you can trust

We worked with May Whetter during Covid crisis - which was challenging to say the least - and could not have had a better experience. As everything ground to a stop in lockdown we were kept informed and given sound advice on timings and how best to proceed from offer to completion.

Can highly recommend the St.Austell team if you are looking for group of highly competent professionals who not only know their stuff but are also great people to deal with.

November 13, 2020
Rated 5 out of 5 stars

Great customer service

Great customer service, quick turnaround on our Mundic Survey and reasonale price. Would go as far to say no need to look for quotes elsewhere for Mundic Surveys as you won't be disappointed with the service.

November 11, 2020
Rated 5 out of 5 stars

Commercial letting agent.... second to none!

We asked Nathan in the commercial department at May Whetter Grose to let our shop in St Austell. He was thorough and honest in all our dealings. Being a chartered surveyor, I always try and use a recommended professional and in our decision, we were not wrong. Thoroughly recommend them for commercial lettings.

November 9, 2020

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