Mail Boxes Etc. UK & Ireland - Huddersfield Reviews 7

TrustScore 3.5 out of 5

3.7

6 Queen Street, HD1 2SQ Huddersfield, GB


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Rated 1 out of 5 stars

For the first time used the service. Dropped parcel on Monday but did not collect untill Tuesday evening. The shop was so messy and I was worried if they mix my items with anything. The staff... See more

Company replied

Rated 5 out of 5 stars

Amazing service made the whole transaction so easy and hassle free. Stephen at MBE Huddersfield organised my package delivery to the USA and included the return paid envelope. The package was delivere... See more

Company replied

Rated 5 out of 5 stars

I cannot rate this business highly enough. Stephen is not only a joy to come and visit to drop my packages off, but he is reliable, trustworthy, kind and considerate and always goes above and beyond t... See more

Company replied

Rated 5 out of 5 stars

I have been using Mail Box Huddersfield since 2023 to send my paintings to exhibitions in Europe for over 3 years now . And i could not of done this without great he... See more

Company replied


Company details

  1. Business to Business Service
  2. Courier Service
  3. Digital Printing Service
  4. Mailbox Rental Service
  5. Online Auction Service
  6. Shipping and Mailing Service

Written by the company

At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.


Contact info

  • 6 Queen Street, HD1 2SQ, Huddersfield, United Kingdom

  • 01484 702 566

3.7

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 67% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

For the first time used the service.

For the first time used the service.
Dropped parcel on Monday but did not collect untill Tuesday evening.
The shop was so messy and I was worried if they mix my items with anything.
The staff did not have knowledge of customs or any charges.
Please use official site and store of known delivery services not this kind of third party.
Service 7/10
Time line 5/10
Price 5/10

February 16, 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - Huddersfield logo

Reply from Mail Boxes Etc. UK & Ireland - Huddersfield

Dear Dola,

Thank you for sharing your feedback. We are very sorry to hear that your first experience with us did not meet your expectations, particularly regarding the organisation of the shop and the advice provided.

Regarding the collection, we typically have scheduled daily pickups, but we apologise for any concern caused by the timing of your parcel's departure. We also take your comments about the shop's appearance and the team's customs knowledge very seriously; our staff should be able to provide clear guidance on international shipping and ensure all items are stored securely.

We aim to offer a professional and reliable alternative to main sorting offices, and it is clear we missed the mark on this occasion. We will be addressing your concerns with the Huddersfield team to ensure our standards of service and advice are improved.

Best regards,

The Team at Mail Boxes Etc. Huddersfield

Rated 5 out of 5 stars

First time user

First time user, found the whole process easy, great communication, prompt replies to emails, collected and posted on time, well packaged, arrive in good condition, I would recommend this company and the service they provide.

November 7, 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Huddersfield logo

Reply from Mail Boxes Etc. UK & Ireland - Huddersfield

Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that as a first time user, you found the whole process easy.

It's fantastic that you experienced great communication, prompt replies to emails, and that your item was collected and posted on time, well packaged, and arrived in good condition. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

satisfaction guaranteed

I have been using Mail Box Huddersfield since 2023 to send my paintings to exhibitions in Europe for over 3 years now .
And i could not of done this without great help and support that i get from Mail Box .

And i am totally satisfied with there great help . As a artists you what to make shore that your work of art well get to its destination on time . And in good condition .
And this is why i am aways satisfied 100 % .

A great service ever time and my paintings get well packed up and i can highly recommend them .

September 19, 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Huddersfield logo

Reply from Mail Boxes Etc. UK & Ireland - Huddersfield

Thank you so much for this incredible review! We are so glad to have been your trusted partner for sending your paintings to exhibitions for the last few years.

It's an honour to play a part in your work, and we understand how important it is for your art to arrive on time and in good condition. We're thrilled to hear that our great help and support and our careful packing give you 100% satisfaction every time.

Your kind words and high recommendation mean the world to us. We look forward to continuing to assist you with all of your future shipments!

Rated 5 out of 5 stars

Great and very personal and responsive…

Great and very personal and responsive service. This service really plugs a gap between the standard non-flexible couriers and the very expensive door-to-door services. Highly recommend.

July 17, 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Huddersfield logo

Reply from Mail Boxes Etc. UK & Ireland - Huddersfield

Hi L,

That's absolutely fantastic feedback! We're thrilled to hear that you experienced great, very personal, and responsive service.

It's particularly gratifying to know that you feel our service effectively "plugs a gap" between standard couriers and very expensive door-to-door options. That's precisely the niche we aim to fill by offering flexible, tailored solutions.

Your high recommendation truly means a lot to us!

Best Regards,
Mail Boxes Etc. UK & Ireland

Rated 5 out of 5 stars

Amazing service by Stephen at MBE Huddersfield

Amazing service made the whole transaction so easy and hassle free. Stephen at MBE Huddersfield organised my package delivery to the USA and included the return paid envelope. The package was delivered and then returned to the UK from USA all in 6 days. We were absolutely delighted and can’t recommend this company enough.

July 3, 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Huddersfield logo

Reply from Mail Boxes Etc. UK & Ireland - Huddersfield

Hi David,

What an absolutely amazing review to read! We're thrilled that the entire transaction was made so easy and hassle-free for you.

It's truly fantastic to hear that Stephen at MBE Huddersfield organised your package delivery to the USA, including the return paid envelope, and that the entire process of delivery and return was completed in just 6 days! That's incredible efficiency.

We're delighted that you were "absolutely delighted," and your strong recommendation means the world to us. Thank you!

Best Regards,
Mail Boxes Etc. UK & Ireland

Rated 5 out of 5 stars

I cannot rate this business highly enough …

I cannot rate this business highly enough. Stephen is not only a joy to come and visit to drop my packages off, but he is reliable, trustworthy, kind and considerate and always goes above and beyond to help me. If you want a package to be left in the safest hands, he is your man !

May 3, 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Huddersfield logo

Reply from Mail Boxes Etc. UK & Ireland - Huddersfield

Hi Rebecca,

Thank you so much for your glowing review. We're absolutely delighted to hear about the consistently excellent service you've received from Stephen. We'll make sure your kind words are passed on to him – he's a valued member of the team and will be thrilled to know he’s made such a positive impression.

Best regards,
Mail Boxes Etc. UK & Ireland

Rated 5 out of 5 stars

Wonderful service from pick up to…

Wonderful service from pick up to delivery - the communication was great every step of the way.

April 29, 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Huddersfield logo

Reply from Mail Boxes Etc. UK & Ireland - Huddersfield

Hi Renae,

Thank you for the lovely review. We're so pleased to hear you were happy with the service and communication from start to finish. We appreciate your support!

Best regards,
Mail Boxes Etc. UK & Ireland

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