Mail Boxes Etc. UK & Ireland - Worcester Reviews 3

TrustScore 3 out of 5

2.9

79 Friar Street, WR1 2NT Worcester, GB


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Company details

  1. Business to Business Service
  2. Courier Service
  3. Digital Printing Service
  4. Mailbox Rental Service
  5. Online Auction Service
  6. Shipping and Mailing Service

Written by the company

At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Terrible company

Terrible company. Worcester office basically closed most of April and March. Complained to Head Office but nothing done. Several parcels of mine entrapped there. Mostly clothes for holiday on Wednesday May 6. Ordered plant was returned as Royal Mail couldnt deliver as office was shut. Disgraceful Service. In fact none existant.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mailboxes Worcester

I would just like to say a very big thank you to Mailboxes Worcester.

They provided a very quick and efficient service after winning an item at an auction house in Malvern.

The item was safely packed and speedily posted.

A very satisfied customer.

Many thanks once again.

February 13, 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Worcester logo

Reply from Mail Boxes Etc. UK & Ireland - Worcester

Dear Gary,

Thank you for your wonderful review! We're delighted to hear that you were pleased with our quick and efficient service. Ensuring your auction item was safely packed and promptly delivered is always our priority. We truly appreciate your kind words and look forward to assisting you again in the future.

Best regards,
Mail Boxes Etc. UK & Ireland

Rated 1 out of 5 stars

Still waiting claim payment now 6 weeks on

This has happened since around May 2024 my item was shipped but arrived broken. I paid insurance so made the claim. This took some while to sort out eventually I was told by Vanshika I would be getting 50% back so I can get my item fixed and restored. This amounted to £336.96. It’s now been nearly 6 weeks and the money still hasn’t been paid. I’m told it will be by the end of every week it’s not happened. Can whoever is in charge of this sort my problem out as it’s taking far too long.

May 16, 2024
Unprompted review
Mail Boxes Etc. UK & Ireland - Worcester logo

Reply from Mail Boxes Etc. UK & Ireland - Worcester

Dear Colin,

Thank you for your review. We’re sorry to hear about your experience at one of our centres. We take customer feedback very seriously and will be contacting the MBE Worcester team to investigate this issue further. They will be in touch with you directly to address your concerns.

Kind regards,
Mail Boxes Etc. UK & Ireland

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