MB Motor Group Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the vehicle purchase process is smooth, quick, and entirely free of any sales pressure. Consumers also appreciate the exceptional communication, knowledgeable guidance, and welcoming atmosphere provided by the team throughout their entire visit. Some reviewers were not happy with mechanical issues, reporting that cars arrived with unexpected faults, dashboard warning lights, or required repeated repairs over several weeks. A few people also mentioned experiencing poor communication, unreturned calls, or lengthy delays from the garage when trying to resolve these serious vehicle problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Clients share positive opinions on service, highlighting exceptional support and professional staff... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing high satisfaction regarding... See more

Customer service

Consumers find customer service to be positive and helpful, noting that staff members go above and ease any... See more

Quality

People report ambiguous experiences with quality, highlighting severe faults alongside some positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so... See more

Rated 5 out of 5 stars

This is just i am Writing for Mr. Neil a well refined and amazing gentleman, he was really patient and truthful, informative and a quick responder to concerns. MB motors is really lucky to ha... See more

Rated 5 out of 5 stars

I recently purchased a Range Rover sport from MB motor Group and I must say the service from start to finish was absolutely phenomenal. The staff is very professional and knowledgeable! They have e... See more

Company replied

Rated 5 out of 5 stars

I bought a van from mb motor group. I was so happy with my purchase nick went out of is way ro get it mot on the vehicle a good valet he made sure everything was perfect would buy again. Nick is a top... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Welcome to MB Motor Group – Bradford MB Motor Group is a proud family-run business with over 50 years of experience in the motor trade. Based at our prominent location on Killinghall Road, Bradford, we offer a large, modern showroom showcasing an extensive range of quality vehicles. With a reputation built on trust, value, and exceptional customer service, we are committed to providing our customers with the best possible deals. Whether you’re looking for a brand-new model or a carefully selected used vehicle, we will not be beaten on price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(264)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nick was an excellent sales man would…

Nick was an excellent sales man would recommend speaking with Nick he is a man of his word 100% satisfied

July 23, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

I bought a van from mb motor group

I bought a van from mb motor group. I was so happy with my purchase nick went out of is way ro get it mot on the vehicle a good valet he made sure everything was perfect would buy again. Nick is a top salesman very professional would recommend buying from mb motors .cheers nick you did a excellent job.

July 17, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

I was impressed and surprised with this…

I was impressed and surprised with this company as there was no undue pressure to buy and when I had made a choice they couldn't have been more polite or helpful.
Very nice people to deal with.

June 12, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

I bought a budget vehicle from MB…

I bought a budget vehicle from MB Motors a couple of months ago and the team was really helpful from start to finish. They went above and beyond to MOT the car and carried out repairs to the car I was not expecting them to do considering it was not a big sale. The repairs included new tyres, a new battery, new suspension parts and a new exhaust. The car needed some additional advisories ( which I was well aware of when buying the car) when I took it to my local garage they could not believe all the work MB motors had done for me as part of the sale. Exceptional service and they even arranged delivery for me to my home. They are open 7 days a week which is really helpful if you work full time hours. They are the best!! I would recommend them to anyone in the area.

March 16, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Excellent 👍

Excellent 👍

July 4, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Brilliant service

Brilliant service , Nadia was very helpful

July 3, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Good service

Good service

June 30, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Very friendly and attentive staff

Very friendly and attentive staff.
Contacted about a car for sale, came and purchase same day! Staff made process extremely easy and was completed in minutes.

June 28, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Staffwas amazing and assisted us…

Staffwas amazing and assisted us straight away with our purchase thanks nadia would highly recommend

June 27, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Had a good experience with this…

Had a good experience with this dealership we worked with Nadia she did a great job showing us the car

June 27, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Highly Recommend!

Just bought a fantastic car from these guys and they have been excellent throughout. They were all so welcoming, very professional and extremely helpful. Special thanks to Nadia who was exceptional through the entire process. Highly recommend them to anyone looking for a new car.

June 26, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Sale staff

Amazing sale staff

June 22, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Very helpful and reliable and polite…

Very helpful and reliable and polite would highly recommend

June 14, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Bought my Audi Sq5 from this garage…

Bought my Audi Sq5 from this garage start of May. Really good price, needed some tlc, but price reflected this. Dealt with Nadine who couldn't be more helpful. They also delivered the car which saved me travelling over 3 hours and loosing a day of work. Have spoken to Nadine since about other things and nothing is too much trouble for her.
If I'm after another car in the future I will definitely give her a call first.
Really nice people to deal with.

June 14, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Nadia in sales was great very down to…

Nadia in sales was great very down to earth,honest and helpful made the sale a breeze to go through would highly recommend 😊

June 13, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Nadia was amazing

Nadia was amazing, couldn't do enough to support us with our purchase.

June 13, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We was approached when we first came, left to look around without been pestered. Once we found a car we liked, we were allowed to test drive, loved the car & bought it. We highly recommend the the garage

June 7, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Great service

Great service
Really helpful staff.
Highly recommend

June 8, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

Very welcome and excellent customer…

Very welcome and excellent customer service by nadia

June 8, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

Rated 5 out of 5 stars

10/10 sales staff will most definitely…

10/10 sales staff will most definitely be back, no hassle simple straightforward, mannerism and customer service second to none ..would definitely recommend

June 7, 2026
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

hank you very much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with your experience with MB Motor Group™.

Our team works hard to provide friendly, professional and transparent service throughout every stage of the customer journey. Your kind comments are greatly appreciated and will be shared with everyone involved.

Customer satisfaction is extremely important to us, and feedback like yours motivates us to continue maintaining high standards and improving our service. It was a pleasure assisting you, and we truly value your trust and support.

Thank you once again for choosing MB Motor Group™. We hope you enjoy your vehicle and wish you many miles of safe and happy motoring. If you need any assistance in the future, please do not hesitate to contact our team—we will always be pleased to help.

Kind regards,
Customer Care Team
MB Motor Group™

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