McGregor MacLeod Solicitors Reviews 411

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I would like to thank Gurpreet for the professional service and diligence. Gurpreet was responsive and always on top of follow up to accommodate our requested move in date. Gurpreet went the extra m... See more

Rated 5 out of 5 stars

Gurpreet was amazing and very helpful. She communicated well and everything went smoothly from start to finish with my recent sale and purchase.

Rated 5 out of 5 stars

Sharon was great throughout the process. There were no hiccups or last minute issues. The whole process went smoothly and at no time did i fell stressed or under pressure. I highly recommend McGregor,... See more

Rated 5 out of 5 stars

Donna Gall at this firm really helped us throughout our sale (which fell through initially) and purchase which was complicated further by two property sales linking to my sale. Always on hand to answe... See more

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Company details

  1. Legal Services

Written by the company

We are Scottish Property Specialists. We buy and sell Property in all areas of Scotland. We have invested in the technology to allow all transactions to be carried out remotely via your mobile telephone. We represent all major residential Lenders. We offer all Clients Professional Service to our Clients, at a competitive affordable cost. Professional and Reliable with the detailed experience in all type of Property. We Specialise in dealing with Clients who are remote or overseas, who are buying or selling Scottish Property.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

411 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect team

Handled our whole process extremely well , conducted business with patience and professionalism , would recommend to anyone looking for a warm and professional company.

Kirstie Handled our case perfectly throughout the entire process and took so much stress off of what can be a very exhausting experience.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

First-time homebuyer

As a first-time homebuyer, I couldn't have asked for a better experience than the one I had with Gurpreet Walley. Gurpreet was incredibly helpful and supportive at every step of the process. The rest of the team was also fantastic, providing clear communication and keeping me informed about the progress of my purchase. The service and expertise from this team were top-notch. If you're in need of a solicitor, I highly recommend them.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Superstar from Mcgregor MacLeod Donna Gall

I was purchasing my new home and Donna Gall was outstanding right from day one. Very informative, clear and effective.
She dealt with the sellers solicitors regarding an issue with something on the Titles and explained everything so well.
There were no nasty surprises when it came to paying the final fees, everything matched what Donna had explained during the buying process. She removed all the normal strain of purchasing a new home and it went through seamlessly.
Thank you so much, Highly recommend using Donna at this firm if you're buying a house. Regards,
Heather Masterman.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Kirstie McCarten is an excellent solicitor!

My experience with McGregor MacLeod handling the conveyancing, for my first time property purchase, was first class- from start to finish! They were very clear and professional from the outset, about what the costs would likely be and how these may vary under different circumstances. Kirstie McCarten, my solicitor, was absolutely fantastic; responsive, friendly and efficient. I felt so well looked after, throughout the whole purchase, including afterwards, when I needed to raise a few issues; Kirstie made sure to follow up on everything swiftly and was always so lovely in her manner. I would definitely use McGregor MacLeod/Kirstie again and would highly recommend them! Thank you for everything!

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

Service would be improved if they didn’t spend all day arguing with negative reviews

Unprofessional firm. Have 14 “experienced” staff, but can’t seem to provide deliverables on time. Poor communication, causing us to lose out on a flat. Clearly more concerned about their online reviews than customers.

February 14, 2024
Unprompted review
McGregor MacLeod Solicitors logo

Reply from McGregor MacLeod Solicitors

Hello NA,

Thank you for your review, it is important for us to take on board the experience of all clients and it would be good if you can call the office so that we can fully understand your experience. We have discussed your review with all staff who place the offers and are unable to locate any matter raised with us. It is therefore really important for us to understand any short comings in our procedures, so a short call to our office to discuss your experience would be greatly appreciated

McGregor MacLeod Solicitors

McGregor MacLeod Solicitors

Rated 5 out of 5 stars

Kirstie and the company are excellent.

Kirstie dealt with both our sale and purchase. She was outstanding in keeping us informed and answered all our queries speedily, pleasantly and very efficiently. I wouldn’t hesitate to recommend Kirstie and the company. Competitive pricing also. 5 stars all the way to Kirstie!

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I used Macleod solicitors recently to buy a property, Gurpreet was the one that dealt with it. She was great and made the process easy, highly recommended

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Gurpreet Walley is a gem, brilliant communication

To start with I’m a first time buyer and I had no clue about how the process of buying a property works in Scotland , even worst, the property I purchased is a Historical building which requires to look at a lot of documents before proceeding. Gurpreet made sure that I was aware of all the expenses that comes with it, bless her heart, she even called me twice and asked if I was sure from my decision to go ahead with the purchase.
Most importantly for me, she answered every call and returned every email I had send her in matter of minutes not even hours which made me feel reassured about the process ( knowing that we had some hiccups from the seller, wanting to pull out from the offer ).

Even after completion, I had a question about my energy provider at the property, Gurpreet job was done at this moment, but she still took the time to take my call and advice on what to do and problem was solved.

I 100% recommend her, such a sweet person and easy to deal with.

P.s : review made from a very grumpy person who’s usually rarely satisfied from a service but the speedy communication made me very satisfied and I’ll be using this company again in the future whenever it’s needed.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

The company were very helpful right…

The company were very helpful right from the start I used them when purchasing my flat so was easy decision to use them again though it was a different solicitor I got this time kirstie was super helpful kept in regular contact with me and made the whole process of selling and buying my new property so quick and straightforward both sale and purchase were completed within a week of me getting my mortgage offer I would highly recommend this company and especially kirstie to anyone buying or selling a property

March 15, 2024
Unprompted review
McGregor MacLeod Solicitors logo

Reply from McGregor MacLeod Solicitors

Hi Charles

Thank you for the review of our service. Great to hear you are a returning client and were kept informed throughout the transaction. I know that Kirstie works very hard to make sure her clients have a smooth transaction.

If you move again, please call
Many thanks

McGregor MacLeod Solicitors

Rated 1 out of 5 stars

Would not recommend, go elsewhere

Have had to edit my review as the company have threatened me with a Notice of Intended Action for Defamation and Malicious Publication for simply telling the truth (probably the quickest email they've ever sent me).

Dealt with MM when purchasing my property. Everything was done at the last minute and could never get hold of them by phone either. Sometimes took a week to reply to emails.

Had some issues with the flat after move in which still hasn't been dealt with. There was no balcony door key, I had to personally contact the seller for this. The flat was also advertised with a dishwasher but there wasn't one, tried to claim for this but no luck. Think the company should take on board feedback instead of arguing with reviews and threatening legal action.

The company previous replied to my review calling me fake, a malicious coward and a keyboard warrior, saying I should be ashamed of myself for simply giving my honest opinion?

February 1, 2024
Unprompted review
McGregor MacLeod Solicitors logo

Reply from McGregor MacLeod Solicitors

Hi Rebecca

Thank you for your review, I am sorry to see that you have only given us one star.

I know that when you moved in there were some issue with the property in that the seller did not leave you a balcony door key, the dishwasher was missing and also there was a fob missing.

We intimated a claim on your behalf to the sellers solicitor and as a result we were given the sellers mobile number for you to contact him on this matter. I understand that you did contact the seller but they were not prepared to return the dishwasher, however you received the balcony door key.

Your claim has been intimated and if you wish to lodge a claim for the cost of the dishwasher, as you know we have the paperwork ,and you can appoint a court solicitor to act for you in your claim.

I hope all of this did not stop you enjoying your new home

McGregor MacLeod Solicitors

Rated 5 out of 5 stars

Gurpreet Walley was amazing

Gurpreet Walley was amazing. We won't get through that sale if it wasn't for her. We had corrective convincing issue in our chain. If it wasn't her chasing, communicating and doing what is the best for us. We will be still their waiting for updates etc. Thanks so much for all your hard work. I would recommend Gurpreet for anyone she will do what you ask for, in most effective way.

February 29, 2024
Unprompted review
McGregor MacLeod Solicitors logo

Reply from McGregor MacLeod Solicitors

Hi Samuel

Thank you for the review of our service, great to hear that you were kept in the loop at all times and everything went well.

If you are moving again, please just call

McGregor MacLeod Solicitors

Rated 5 out of 5 stars

Gurpreet Walley was one of the best…

Gurpreet Walley was one of the best solicitors I have ever had. We encountered significant issues with the sale of our property due to issues further down in the chain, but Gurpreet was extremely proactive in chasing these matters. She has excellent communication skill and extremely efficient. Thank you so much for your efforts, in what was an extremely stressful time for us. We really appreciate it.

February 29, 2024
Unprompted review
McGregor MacLeod Solicitors logo

Reply from McGregor MacLeod Solicitors

Hi,

Many thanks for taking the time to write a review of our conveyancing service, I know Gurpreet works hard to ensure her clients have a smooth transaction and it great to hear that you were happy with the service and everything went well.

If you move again, please call

McGregor MacLeod Solicitors

Rated 5 out of 5 stars

Great service!

I needed to obtain a copy of the deeds to my flat due to a potential dispute. I contacted McGregor Macleod through their website as they had done the conveyancing when I purchased the flat in 2020.

I received a response from Graeme almost immediately, asking for further details in order to identify the document. He dealt with my enquiry very efficiently and courteously, and emailed a copy of the document the next working day. No payment was required.

Both during this enquiry and the original conveyancing McGregor Macleod have been very efficient and courteous, and have provided excellent value for money.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Good value, good service.

Kirstie handled the conveyancing process for us, for both the sale and purchase of property. We found her to be friendly and efficient with good comms. We appreciated being able to do everything remotely. We found the pricing to be fair. Overall, we would use this company again and much preferred them to the larger, slightly schmoozy, firm we used previously. Good value, good service.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

I used McGregor Macleod to sell and buy my new property earlier in January. I found the service great, communication was good and very reasonable costs. Robyn Taylor was very efficient and got everything sorted quickly for me for the sale and purchase to go through smoothly on the same day. Thanks again

January 12, 2024
Unprompted review

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