We recently engaged McIntosh Electrical to extend power from the power board to our garage at the rear of our property. Their team did an excellent job completing it in one day. It was a big job w... See more
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Review summary
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Reviews shaping this summary
Excellent professional service. We had an ongoing problem with pool equipment tripping the safety switch. Electricians sent from the pool company failed to identify the cause twice - even though they... See more
The administrative staff are polite and well versed in the technicalities so was able to organise the right service for me. The staff sent to the house were very efficient, conscientious and helpful.... See more
Company replied
I was extremely happy with the timely and professional work from Aaron and Josh. They expertly replaced an exhaust fan mounted on a glass window and upgraded our existing power board with earth leakag... See more
Company details
- Electrician
- Electric Vehicle Charging Station
- Electrical Installation Service
- Lamp Repair Service
- Lighting Contractor
Written by the company
Jenny and Brent McIntosh are delighted to introduce you to a family-owned business, McIntoshElectrical and its outstanding team. In business for over 20 years,we have developed an exceptional reputation for excellent customer service, trust and quality electrical work. For your ultimate safety and peace of mind,all our electricians are also Gold Accredited Master Electricians and complete all works with high priority to safety and to stringent Australian Standards. The Master Electricians program accredits experienced electrical contractors who are committed to delivering only the highest standards of quality, electrical safety, energy advice, and service integrity. We undergo stringent safety, and quality audits annually to ensure that we maintain and uphold the Gold Master Electricians standard for all work we complete, including rewiring, and EV Charger installations. McIntosh Electrical has a well earned reputation for being one of the best companies in the electrical industry, and now emerging as one of the most superior and experienced installers in the EV Charger space. Aside from our technical excellence and vast experience, we are passionate about delivering first-class customer service. With over 1500 five-star reviews across TrustPilot and Google, multiple awards under our tool belt and 20+ years experience,You can be assured that every technician will treat your property as if it were their own and communicate with you on all levels throughout the work process. Call us today
Contact info
Mars Road 27, 2066, Lane Cove West, Australia
- 1300 627 727
- jenny@mcintoshelectrical.com.au
- www.mcintoshelectrical.com.au
4.7
Excellent
910 reviews
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Replied to 66% of negative reviews
Typically replies within 24 hours
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The job was completely well and efficiently.
The job was completely well and efficiently and the technician was courteous.
July 9, 2025
Responsive, pleasant, and professional
Responsive, pleasant, and professional—McIntosh Electrical is a very safe pair of hands whenever we have installation or troubleshooting needs. This time we had a circuit that wouldn’t reset and they came within hours of booking, solved and sorted it. Definitely recommend.
July 7, 2025
Straight to the problem and suggested a…
Straight to the problem and suggested a solution to remedy the wiring behind the retaining wall.
July 3, 2025
Nice guys
Nice guys, did a good job but the quote on one job suddenly increased two and a half times so we had to cancel it but we were still charged for part of the work.
July 4, 2025
Aaron done an amazing job
Aaron done an amazing job, we would recommend him again in the future to any friends.
June 27, 2025
Great service, nice technicians
I would have given 5 stars but on two occasions the devices they installed (fuse and transformer) were faulty - even when new. They did come back and fixed both under warranty. Very efficient to deal with, know their stuff!
June 3, 2025
Timely, reliable, efficient and effective
What more can you ask ?? I will definitely use them again when I need an electrician.
May 20, 2025
Helpful, quick and professional
The electricians at McIntosh were very helpful and professional and fixed my electrical issues quickly.
May 18, 2025
Reply from McIntosh Electrical
Hi Annie! Our electricians are quick, professional, and always focused on finding the most efficient solutions for our clients. We absolutely love hearing from happy clients like you—it means the world to us! Thanks again for your kind words, and we look forward to helping you out next time!
Best Regards
Jenny McIntosh
Great team, great work.
Lovely guys. On time, courteous and got the job done with a minimum of fuss. The guys were also at pains to ensure the job site is cleaned of any debris generated during the process. Thank you!
May 9, 2025
Reply from McIntosh Electrical
Thanks so much, Ian, for the fantastic review! We're thrilled to hear you had such a great experience with the McIntosh Team. We put a lot of passion into delivering top-notch electrical work and making the whole process as smooth and stress-free as possible. Your kind words mean a lot, and we can’t wait to work with you again next time you need us!
Best Regards
Jenny McIntosh
Great service, reasonable cost
The electricians who did the work were on time, professional, competent, tidy and the cost was very reasonable. I’ll definitely use McIntosh Electrical again.
May 2, 2025
Reply from McIntosh Electrical
Thank you so much, Irene, for your wonderful review!
We truly appreciate you taking the time to share your experience with McIntosh Electrical. Our team is committed to going the extra mile to ensure every customer is completely satisfied, and it's incredibly rewarding to know that came through in your experience. We look forward to being there for you again whenever you need us!
Warm Regards
Jenny McIntosh
Replaced dimmer lights, but not well
Replaced dimmer lights, but then they strobed. Came back and replaced dimmer switch to rectify and charged an additional $200+. Furthermore, the new dimmer switch was different to other switches they replaced a few days earlier, so we now have 3 types of dimmer switches together.
April 10, 2025
Reply from McIntosh Electrical
Hi Richard,
Thank you for your feedback — we’re genuinely sorry to hear that your experience with McIntosh didn’t meet your expectations. Our team work hard to ensure customer satisfaction on every job.
To recap the process around the installation of your lights and dimmers: Initially, we replaced two of your older Lucci dimmers with new LED-compatible push-button dimmers to suit the new LED downlights we installed. Unfortunately, combining modern LED technology with older analogue dimmers often leads to issues like strobing, which was the case here. We also replaced the damaged Clipsal switch plate those original dimmers were mounted in.
At the time, we didn’t replace the third old Lucci dimmer on the other switch plate, as it appeared to be working fine with the new downlights. However, once you noticed strobing and got in touch, we promptly returned to address the issue. Our electrician, Mitchell, replaced the problematic old rotary dimmer with a new rotary LED dimmer. As he explained, he didn’t have a matching LED push-button dimmer with him at the time, and installing one would have also required replacing the switch plate, at a further cost. He offered to source the correct part from our supplier and return the same day to install it. However, you kindly advised that the rotary dimmer was suitable and that no further action was needed.
If you’ve since changed your mind, we’d be happy to come back and replace the rotary dimmer and switch plate with a matching push-button dimmer. We would only charge for the materials — there would be no labour cost to you.
Lastly, the $165 + GST charge applied when the new dimmer was installed covers the cost of both the dimmer and the installation. As a general policy, we don’t provide new dimmers free of charge.
Please let us know how you’d like to proceed — we’re here to help and ensure you're completely satisfied.
Warm regards,
Jenny McIntosh
McIntosh Electrical
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The McIntosh team did a wonderful job
The McIntosh team did a wonderful job. The boys went over and above to ensure the job was done to perfection. They were polite, clean, hardworking and great communicators. I would have no hesitation in using McIntosh Electrical again.
March 26, 2025
Helpful but problem not solved
Generally find mcintosh helpful but latest event not solved. Had a fuse that kept tripping by itself but mcintosh could not fix it. They did try but at over $400. Im in the same situation. They did offer to take it further but this would necessitate more intrusive work and more expense ( they are not cheap) which i wasnt prepared to do. But other jobs they have done here have been good tho pricey.
March 19, 2025
They came, they saw, they conquered!
The boys arrived on time - quickly found the problem - and fixed it. Friendly, professional service. Highly recommended!
March 14, 2025
The electrician ticked all boxes
The electrician was on time, polite friendly, helpful, did a good repair.
March 3, 2025
We would have appreciated advice from…
We would have appreciated advice from the electricians on the day that they were not going to arrive within the indicated time period. We fully appreciate other jobs may run over time, but a small courtesy call or message would assist in our time management, as we also have other commitments and particularly made ourselves available at home within the indicated service time. We USED to recommend your organisation to others as in the past as you did pay your clients this courtesy.
February 3, 2025
Prompt and friendly
Prompt service and friendly electricians who took the time to explain the issues and the solution
January 23, 2025
Helpful, efficient & highly recommend
I had great service from the first phone call - Jenny is efficient & very helpful & assisted in getting an electrician at short notice.
Brent & Darcy went above & beyond to help - and despite it ultimately not being an electrical issue & in the rain.
I am very grateful for their assistance & generosity of time.
January 16, 2025
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