We recently engaged McIntosh Electrical to extend power from the power board to our garage at the rear of our property. Their team did an excellent job completing it in one day. It was a big job w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent professional service. We had an ongoing problem with pool equipment tripping the safety switch. Electricians sent from the pool company failed to identify the cause twice - even though they... See more
The administrative staff are polite and well versed in the technicalities so was able to organise the right service for me. The staff sent to the house were very efficient, conscientious and helpful.... See more
Company replied
I was extremely happy with the timely and professional work from Aaron and Josh. They expertly replaced an exhaust fan mounted on a glass window and upgraded our existing power board with earth leakag... See more
Company details
- Electrician
- Electric Vehicle Charging Station
- Electrical Installation Service
- Lamp Repair Service
- Lighting Contractor
Written by the company
Jenny and Brent McIntosh are delighted to introduce you to a family-owned business, McIntoshElectrical and its outstanding team. In business for over 20 years,we have developed an exceptional reputation for excellent customer service, trust and quality electrical work. For your ultimate safety and peace of mind,all our electricians are also Gold Accredited Master Electricians and complete all works with high priority to safety and to stringent Australian Standards. The Master Electricians program accredits experienced electrical contractors who are committed to delivering only the highest standards of quality, electrical safety, energy advice, and service integrity. We undergo stringent safety, and quality audits annually to ensure that we maintain and uphold the Gold Master Electricians standard for all work we complete, including rewiring, and EV Charger installations. McIntosh Electrical has a well earned reputation for being one of the best companies in the electrical industry, and now emerging as one of the most superior and experienced installers in the EV Charger space. Aside from our technical excellence and vast experience, we are passionate about delivering first-class customer service. With over 1500 five-star reviews across TrustPilot and Google, multiple awards under our tool belt and 20+ years experience,You can be assured that every technician will treat your property as if it were their own and communicate with you on all levels throughout the work process. Call us today
Contact info
Mars Road 27, 2066, Lane Cove West, Australia
- 1300 627 727
- jenny@mcintoshelectrical.com.au
- www.mcintoshelectrical.com.au
4.7
Excellent
910 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Was able to quickly resolve our issue
Was able to quickly resolve our safety switch issue and fix a further power outlet promptly. Great service and value for money.
May 16, 2024
Reply from McIntosh Electrical
Wow, Dean! You've perfectly captured the essence of McIntosh Electrical in your review. We truly appreciate your wonderful feedback and are here for you whenever you need us next.
Warm Regards
Jenny McIntosh
I was really happy with the effort Sam…
I was really happy with the effort Sam went to fix our issue, which was a bit tricky, especially given a previous electrician was shown the same issue and we never heard from again!
May 15, 2024
Reply from McIntosh Electrical
Thank you, Sue, for your detailed feedback on your positive experience with our team. We always strive to achieve the best outcomes for our clients, even on the most challenging jobs. We look forward to assisting you again in the future.
Warm Regards
Jenny McIntosh
Professional and reliable
I am a repeat customer and have found the team to be very professional, reliable and easy to work with.
May 7, 2024
On time, quick and painless
I had a small job wiring up a safety switch for some equipment in my garage. The team member was on site on-time, clear about what needed to be done and how long it would take, and was helpful solving a problem that appeared. Sorted quickly and with no fuss.
April 23, 2024
Outstanding Service
There are not enough stars to show my appreciation for the fantastic job that McIntosh Electrical did for me today. They were easy to book with, came at the exact time stated and did the whole job in just over 2 hours. I will recommend them to everyone in future.
April 12, 2024
Unprompted review
Aaron & Darcy were prompt on arrival
Aaron & Darcy were prompt on arrival, helpful and clear in regards to the task at hand. Good job again team, thanks
Andrew & Family…
April 5, 2024
Great experience, best quote, neat, professional & friendly
Wonderful experience! Out of the 3 quotes I received theirs was the best, and they did a very neat, professional job of installing the wiring from my box to my induction cooktop which was very challenging in my apartment. They were very friendly and there were no surprises. I'd happily use them again.
April 4, 2024
Great customer service
Polite, good customer service. Reasonable mid range price. Very prompt
March 22, 2024
Fantastic service
Fantastic service! Always turns up on time. Cleans up after themselves.
Reliable, professional and very fairly priced.
Highly recommend.
March 21, 2024
Will always call McIntosh Electrical
Will always call McIntosh Electrical! The specialists are well informed about various products, helpful during planning with good advice. The company's professional culture is obvious with every electrician we've had at our house and office. Always on time, confirm what they're doing often, work efficiently, clean up afterwards, all with positive and "can do" attitudes. Excellent!
March 13, 2024
Reply from McIntosh Electrical
Hi Helen,
What a delightful surprise to receive your glowing feedback about the outstanding team at McIntosh Electrical! 🌟 Your words truly uplifted our spirits, and we're immensely grateful for the time you took to share your experience with us.
Having wonderful clients like you is what makes our work so rewarding. At McIntosh Electrical, we're dedicated to providing exceptional service at affordable rates, ensuring that every interaction leaves our customers smiling.
Your satisfaction remains our utmost priority. Don't hesitate to get in touch whenever you require our services again.
Warm regards,
Jenny McIntosh
On time
On time, good explanation of required work. Clean & friendly, all around great experience
February 9, 2024
Outrageously expensive!
Way too expensive $291.50 for 20minutes, identified earth leak in domestic fridge. No materials used. Electrician suggested I replace 2 hard wired smoke alarms. Quote emailed to me $1045.
Can’t imagine how these prices are justified, feel completely ripped-off. ASK FOR A COST ESTIMATE, I WISH I DID!!!!!
February 7, 2024
Reply from McIntosh Electrical
Dear Simon,
Thank you for sharing your thoughts about the recent same-day emergency service from McIntosh Electrical for your tripped power circuit.
I understand your concern about the charges and want to clear things up. The $1045.00 you mentioned includes two separate options, not the total quote. Option 1 covers the installation of 10-Year Lithium Battery backup smoke alarms ($596+gst), and Option 2 is for the standard 240V/9V Battery backup smoke alarms ($358.00+gst).
We're sorry to hear you feel the value for money wasn't satisfactory. I trust Mark was able to resolve your issue. Our team works hard to provide an efficient and reliable service, and we take your feedback seriously.
If you have any more questions or concerns, please feel free to reach out. We appreciate your business and want to ensure your experience with McIntosh Electrical is positive.
Best regards,
Jenny McIntosh
Highly recommend
I did not have to wait weeks to get an electrician to address my problem.
They arrived on time. Were polite and very efficient.
Sam has gone out of his way to get me some product information I need.
Pleasure to deal with.
February 6, 2024
Reply from McIntosh Electrical
Hi Andi,
Thank you for taking the time to give us your wonderful feedback about Sam and McIntosh Electrical. We're thrilled to hear that you had a positive experience.
I'll be sure to pass on your kind words to Sam. Our team is always striving to provide high-quality work and ensure a great customer experience. Whenever you need us next, we'll be ready to assist you.
Thanks again for choosing McIntosh Electrical!
All that I required was carred out
January 24, 2024
Very helpful worker who was actually…
Very helpful worker who was actually early rather than late.
January 23, 2024
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