McIntosh Electrical Reviews 

911
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often highlighting that jobs are completed quickly and effectively. Many appreciate the timely arrival and the high quality of work, noting the overall excellent and reliable service provided. People frequently mention the company's commitment to delivering exceptional results and ensuring customer satisfaction. The staff are regularly described as knowledgeable, friendly, and highly professional. Reviewers found the team to be punctual, well-mannered, and helpful, making the entire process a pleasure to deal with. Their proactive approach and expertise contribute to a smooth and efficient experience for consumers.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently engaged McIntosh Electrical to extend power from the power board to our garage at the rear of our property. Their team did an excellent job completing it in one day. It was a big job w... See more

Rated 5 out of 5 stars

Excellent professional service. We had an ongoing problem with pool equipment tripping the safety switch. Electricians sent from the pool company failed to identify the cause twice - even though they... See more

Rated 5 out of 5 stars

The administrative staff are polite and well versed in the technicalities so was able to organise the right service for me. The staff sent to the house were very efficient, conscientious and helpful.... See more

Company replied

Rated 5 out of 5 stars

I was extremely happy with the timely and professional work from Aaron and Josh. They expertly replaced an exhaust fan mounted on a glass window and upgraded our existing power board with earth leakag... See more


Company details

  1. Electrician
  2. Electric Vehicle Charging Station
  3. Electrical Installation Service
  4. Lamp Repair Service
  5. Lighting Contractor

Written by the company

Jenny and Brent McIntosh are delighted to introduce you to a family-owned business, McIntoshElectrical and its outstanding team. In business for over 20 years,we have developed an exceptional reputation for excellent customer service, trust and quality electrical work. For your ultimate safety and peace of mind,all our electricians are also Gold Accredited Master Electricians and complete all works with high priority to safety and to stringent Australian Standards. The Master Electricians program accredits experienced electrical contractors who are committed to delivering only the highest standards of quality, electrical safety, energy advice, and service integrity. We undergo stringent safety, and quality audits annually to ensure that we maintain and uphold the Gold Master Electricians standard for all work we complete, including rewiring, and EV Charger installations. McIntosh Electrical has a well earned reputation for being one of the best companies in the electrical industry, and now emerging as one of the most superior and experienced installers in the EV Charger space. Aside from our technical excellence and vast experience, we are passionate about delivering first-class customer service. With over 1500 five-star reviews across TrustPilot and Google, multiple awards under our tool belt and 20+ years experience,You can be assured that every technician will treat your property as if it were their own and communicate with you on all levels throughout the work process. Call us today


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

911 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(911)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time and professional

The guys from McIntosh were great - they were able to come early (called us first) due to a cancelled job. Were very helpful and professional on site. Let the job site immaculate. Would recommend.

August 27, 2023
Rated 4 out of 5 stars

Great experience again

Great experience again - this is the second time I've used McIntosh Electrical. Turned up on time and were very professional. Highly recommend.

July 24, 2023
Rated 5 out of 5 stars

Excellent work and service

Mathew & his workmate Aron were professional, friendly and helpful. As when we’ve used Macintosh before they arrived on time, explained the job fully did excellent work and cleaned up completely. Ours was a big job taking almost six hours, but Mathew explained all requirements making us feel fully informed. We could not recommend these tradies more highly.

July 13, 2023
Rated 5 out of 5 stars

Very pleasant and professional staff

Very pleasant and professional staff, from telephone office folk to the guys who worked so hard and effectively to get our kitchen back into service. Knowledgeable, on time and fair pricing .... what more can one ask. McIntosh phone number is now in our contact list.

July 10, 2023
Rated 5 out of 5 stars

Fast and Reliable.

Gets the job done in no time at all. Fast service and done professionally. I am very happy with the service that Mike and Sam did in my premises.

July 8, 2023
Rated 5 out of 5 stars

Turned up on time

Turned up on time. Did a careful and professional job. Easy to get on with while doing the work. New LED lights and dimmers work very well.

June 7, 2023
Rated 5 out of 5 stars

Excellent Service

Prompt, pleasant and professional service as I have come to Expect after a number of issues handled expertly by Macintosh electrical .

June 24, 2023

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